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Regal GMC - Service Center

Lakeland, FL

3.9
286 Reviews

286 Reviews of Regal GMC - Service Center

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December 02, 2021

Good place and fast service. Will go there for further service on my other vehicles More

by truckinsimpleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Regal GMC responded

We appreciate you choosing Regal for your vehicle's service needs!

November 27, 2021

Alondra was great, she did everything she could to take care of the vehicle service. The prices are too high but other than that everything was good. More

by JAESSAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allondra
Dec 01, 2021 -

Regal GMC responded

Thank you for your feedback. We try to remain competitively priced while still providing top notch services & using the best quality parts on your vehicle. Check our website & social media for coupons next time!

November 26, 2021

After explaining to the dealership and mechanics that the transmission still wasn't working properly and that the engine temperature gage wasn't working. We were told it was normal. We immediately took it t More

by striker90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The mechanics that checked the vehicle
Dec 01, 2021 -

Regal GMC responded

We are unable to access your records based on the information provided. Please respond privately or email alaina.s@regallakealnd.com with name & telephone # or VIN so we can look into this further. Thank you, Alaina Southern Customer Service Manager

November 24, 2021

The price quoted for repairs was over $1900. As with medical treatmrnt I obtained a second opion from a certified mechanic.,that did the repairs. My total bill was 677.. (which includerd 6gal. of gasoli More

by TINTIN465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Dec 01, 2021 -

Regal GMC responded

Thank you for your feedback,

November 23, 2021

Megan was great! Very helpful and knowledgeable about GMC products and problems. She took the time to make sure she gave me all the information to make an informed decision. More

by clock929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan
Nov 23, 2021 -

Regal GMC responded

Thank you for your feedback. It sounds like a great experience but that you were unsatisfied with the pricing. We are competitively priced but you can always look on our website or social media for coupons!

November 22, 2021

CHRISSY IS THE BEST EMPLOYEE YOU HAVE. SHE IS SUPER NICE AND HELPFUL. SHE ALWAYS TAKES CARE OF ME. More

by joe.spriggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
Nov 23, 2021 -

Regal GMC responded

Thanks, We think she is pretty great too 😁

November 17, 2021

Very satisfied with the service the service was prompt and very quick on the recall More

by Jerry torrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Regal GMC responded

Thanks for choosing Regal GMC!

November 17, 2021

Very bad experience, after the services my car continued with the same issues, and is over priced More

by JCCMARKETINGCORP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
Nov 18, 2021 -

Regal GMC responded

We have accessed your records Mr. Castillo and a member of management will be contacting you to discuss your recent visit to the dealership. We always want our customers to have an exceptional experience and look forward to speaking with you to address your concerns.

November 12, 2021

Only negative was the amount of time to get my truck back over 7 hours More

by LARRYSALIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcy Prave
Nov 15, 2021 -

Regal GMC responded

We apologize for the inconvenience. The Eco- Reapply can take some time to get your vehicle looking like showroom condition again.

November 07, 2021

Great job thank you thank you thank you thank thank you thank you thank you More

by autotek63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caty Gorman
Nov 08, 2021 -

Regal GMC responded

Thank you!

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