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283 Reviews of Regal GMC - Service Center
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Verified Customer
January 07, 2022
They took care of my car needs. They were very accommodating in scheduling my appointment. accommodating in scheduling my appointment. More
by MKWITTER45
Employees Worked With
January 07, 2022
No contact from my advisor after I dropped my vehicle off. I text and called the number with no response and finally called the main number to see if my vehicle was done. When I arrived to pick up my veh off. I text and called the number with no response and finally called the main number to see if my vehicle was done. When I arrived to pick up my vehicle I was sent to 4 different people and no one knew where my keys were. I asked about the look at my rims, nothing noted on the sheet. After 15 minutes I was advised it was being reviewed and I would get a follow up call. I have not received a call, I called a week later and got no answer and still do not know the status as of writing this response. This was my worst service experience so far since purchasing my vehicle. More
by the5hodges
Employees Worked With
Don't even know names
December 23, 2021
Service was performed as planned and Staff was extremely helpful in guidance with applying GMC Reward Points towards bill. They maintained contact to notify arrival of ordered part and to schedule a follow helpful in guidance with applying GMC Reward Points towards bill. They maintained contact to notify arrival of ordered part and to schedule a follow up visit to complete work More
by JOEL.SLIGH
Employees Worked With
Rob Young
December 23, 2021
Except for the location change, no signage, and frustration with that fiasco, the service was great, as always. Service advisor and manager resolved the issue immediately, when brought to their att frustration with that fiasco, the service was great, as always. Service advisor and manager resolved the issue immediately, when brought to their attention. More
by StevenAbel
Employees Worked With
Manager of Service dept, and Rob, service advisor
December 16, 2021
It was a good experience, how ever I can't help but say that you're labor cost is to high .other than that all was good . that you're labor cost is to high .other than that all was good . More
by ggroogaryms91
Employees Worked With
December 16, 2021
Very friendly and courteous staff who were accessible by text. Service was completed in a timely manner and was notified promptly upon completion. text. Service was completed in a timely manner and was notified promptly upon completion. More
by WHARPER44
Employees Worked With
Chrissy Hartmann
December 02, 2021
Good place and fast service. Will go there for further service on my other vehicles service on my other vehicles More
by truckinsimpleman
Employees Worked With
November 27, 2021
Alondra was great, she did everything she could to take care of the vehicle service. The prices are too high but other than that everything was good. care of the vehicle service. The prices are too high but other than that everything was good. More
by JAESSAY
Employees Worked With
Allondra
November 26, 2021
After explaining to the dealership and mechanics that the transmission still wasn't working properly and that the engine temperature gage wasn't working. We were told it was normal. We immediately took it t transmission still wasn't working properly and that the engine temperature gage wasn't working. We were told it was normal. We immediately took it to another gmc dealership where they found metal in the transmission fluid? , and recognized the noise and said it was definitely not normal. They also found that the temperature guage in the engine wasn't working either, which was causing other issues with the car. We were very disappointed that Regal wouldn't take the time to listen to us, and thoroughly check the vehicle. More
by striker90
Employees Worked With
The mechanics that checked the vehicle
