Back

Regal GMC - Service Center

Lakeland, FL

3.9
292 Reviews

292 Reviews of Regal GMC - Service Center

Sort by
March 25, 2025

Great job was completed before I expected. Very professional service exceeded my expectations. Look forward to going back when needed. More

by odlindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Regal GMC responded

Thank you so much for the review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

March 22, 2025

Customer service was great. He kept me updated on process. Very friendly and attentive regarding my vehicle issue More

by Mays2021
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Apr 01, 2025 -

Regal GMC responded

Thank you for the kind review. We’re so happy your visit at Regal went well.

March 05, 2025

I’ve had a horrible experience with this dealership with lack of communication, professionalism. I still have not gotten this issue resolved. I’ve even contacted the service manager and gotten zero response More

by aamicone90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny
Mar 17, 2025 -

Regal GMC responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience. Please feel free to reach out to Shirley – Service Customer Care to discuss.

February 05, 2025

Never again. I said never again and I ment it. Never,never never never ever!!!! More

by stevanlh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Used sales
Feb 17, 2025 -

Regal GMC responded

I'm sorry to see that you had a negative experience. We take customer satisfaction seriously and would appreciate the chance to understand what went wrong. Please feel free to call with any further comments or concerns you wish to share.

January 24, 2025

Excellent service advisors that are knowledgeable and professional. Ray is very accommodating and a pleasure to work with. More

by DHAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2025 -

Regal GMC responded

Thank you!

January 11, 2025

Rob is always helpful and takes care of my truck. I run a business and need reliable service, maintenance and good customer service. Much appreciated Rick @ Bodhi CCS More

by Ricky Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Regal GMC responded

Thank you!

December 10, 2024

Regal GMC has an outstanding service department. Not only are they professional, but they have gone out of their way to make the Inconvenience of a significant repair issue tolerable. The service co More

by WcPlante
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shalymov D. Isaac
December 04, 2024

Michael, Darrell and Jared were all great and easy to work with. Thank you so much for the easiest car buying experience ever! More

by hannahkay07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Was very pleasant and friendly nice waiting room with snacks and water snd keep me informed on progress More

by mar17fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Came in for an oil change and was told that it would be an hour to an hour an half. To my surprise my truck was ready within 20 something minutes. Thank you! More

by bz985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Garcia
1
...