Regal GMC

Vehicle was taken to Regal GMC for a scheduled visit to provide an estimate for cost of replacement of an engine motor mount (driver's side) and possible replacement if estimate was reasonable. Estimate w provide an estimate for cost of replacement of an engine motor mount (driver's side) and possible replacement if estimate was reasonable. Estimate was $1000, so replacement was declined. At pick up, I was charged $96 for "diagnostic services" that were not requested since diagnostic services had been completed previously. The service representative was difficult to reach, curt, and condescending. All previous experiences with Regal GMC have been very good, so this was a very disappointing visit. More

Highly highly recommend Regal Lakeland. I was referred to Austin Carrigan by a friend. From the minute we arrived at Regal GMC we were greeted by the Manager Mike H. who beyond was pleasant I was referred to Austin Carrigan by a friend. From the minute we arrived at Regal GMC we were greeted by the Manager Mike H. who beyond was pleasant and inviting. I asked for Austin and he came right out. Austin already had the truck pulled up under the covered area for my husband to see. Mike & Austin started telling my husband all about the truck, Mike went and got a plate for him to test drive. We ended up buying a 2022 GMC Sierra 1500 Diesel, exactly what my husband wanted. The at home feel we received the way the deal was constructed, (us all in a room together) no going back and forth. As well as Amy Wilson the Finance Manger was present. This was by far the BEST experience I have and my husband have ever received from a dealer ship. Husband said it made him feel like the good ole’ days where you make a deal on a handshake. Thank you to such a great team and thank you Mike & Austin for your Service. This will be the only dealership we will buy from. The Rogers Just to mention we bought the vehicle during Hurricane Ian. More

Jordan and Mike did a fantastic job. Thank you for the making my trade in and purchase so smooth. Thank you for the making my trade in and purchase so smooth. More

I came to Regal GMC after having an unpleasant experience at another dealership. The salesman Darrel, and his manager Michael, were such a pleasure to deal with. They speak to you like regular people and n at another dealership. The salesman Darrel, and his manager Michael, were such a pleasure to deal with. They speak to you like regular people and not car salesmen. I will definitely be going back when the time comes. I highly recommend Regal GMC! More

3 times for engine light and it's on again for 2020 GMC TERRAIN. I SHOULDN'T BE HAVING THIS PROBLEM. TERRAIN. I SHOULDN'T BE HAVING THIS PROBLEM. More

A wonderful dealership we have owned General Motors vehicles for years you guys are the same as my Dealership as in Maine take good care of your customers thanks vehicles for years you guys are the same as my Dealership as in Maine take good care of your customers thanks More

One gets the impression an effort is being made treat the customer in a professional manner. customer in a professional manner. More

Love Claudia She was beyond patient and helpful! A trye pleasure to work with her! A trye pleasure to work with her! More

I've purchased many new cars over the years, and each and every time (prior to this time) it has been an ordeal that has lasted over 4 hours. And on one unfortunate occasion around 8 hours. I can honestly every time (prior to this time) it has been an ordeal that has lasted over 4 hours. And on one unfortunate occasion around 8 hours. I can honestly say that purchasing our 2022 Yukon from Regal, was the easiest, fastest, most hassle-free, purchase that I have ever made. In this out of the normal car market, I had already experienced a few run arounds at other dealerships. But once I started a conversation with Michael Hughes at Regal, everything went smoothly. I was apprehensive to purchase a vehicle that had yet to make it to the dealer lot. Michael re-assured me every step of the way until my vehicle showed up. Once inside the dealership, Michael, Darrell, and Pedro all made the process easy and friendly. I can easily recommend Michael and his team to anyone in the market. More