Regal GMC

Austin was our sales person. He was excellent. Knowledgeable, friendly and not pushy. Definitely made the experience better than expected. Mike was sales manager. Good guy. He was excellent. Knowledgeable, friendly and not pushy. Definitely made the experience better than expected. Mike was sales manager. Good guy. More

Fast and handled all concerns/requests as scheduled. Sent out communication for each guide to when the vehicle would be completed. Sent out communication for each guide to when the vehicle would be completed. More

This was the first visit with a problem, I can in for an oil change and a key made. The wait time was over 3 hours. I was told there was a problem with programming the key. oil change and a key made. The wait time was over 3 hours. I was told there was a problem with programming the key. More

All I can say about these guys is if there is a deal to be made they will find it. When everyone else said no they said yes. That being said I did have to meet there terms. Such as down payment and what ha be made they will find it. When everyone else said no they said yes. That being said I did have to meet there terms. Such as down payment and what have ya. Make sure you look over everything Remember it's a used car lot just the same. Thanks everyone for all your hard work More

Chris and the team were great it was super busy but I didn't get my car the next day with super service didn't get my car the next day with super service More

Vehicle was taken to Regal GMC for a scheduled visit to provide an estimate for cost of replacement of an engine motor mount (driver's side) and possible replacement if estimate was reasonable. Estimate w provide an estimate for cost of replacement of an engine motor mount (driver's side) and possible replacement if estimate was reasonable. Estimate was $1000, so replacement was declined. At pick up, I was charged $96 for "diagnostic services" that were not requested since diagnostic services had been completed previously. The service representative was difficult to reach, curt, and condescending. All previous experiences with Regal GMC have been very good, so this was a very disappointing visit. More

Highly highly recommend Regal Lakeland. I was referred to Austin Carrigan by a friend. From the minute we arrived at Regal GMC we were greeted by the Manager Mike H. who beyond was pleasant I was referred to Austin Carrigan by a friend. From the minute we arrived at Regal GMC we were greeted by the Manager Mike H. who beyond was pleasant and inviting. I asked for Austin and he came right out. Austin already had the truck pulled up under the covered area for my husband to see. Mike & Austin started telling my husband all about the truck, Mike went and got a plate for him to test drive. We ended up buying a 2022 GMC Sierra 1500 Diesel, exactly what my husband wanted. The at home feel we received the way the deal was constructed, (us all in a room together) no going back and forth. As well as Amy Wilson the Finance Manger was present. This was by far the BEST experience I have and my husband have ever received from a dealer ship. Husband said it made him feel like the good ole’ days where you make a deal on a handshake. Thank you to such a great team and thank you Mike & Austin for your Service. This will be the only dealership we will buy from. The Rogers Just to mention we bought the vehicle during Hurricane Ian. More

Jordan and Mike did a fantastic job. Thank you for the making my trade in and purchase so smooth. Thank you for the making my trade in and purchase so smooth. More

I came to Regal GMC after having an unpleasant experience at another dealership. The salesman Darrel, and his manager Michael, were such a pleasure to deal with. They speak to you like regular people and n at another dealership. The salesman Darrel, and his manager Michael, were such a pleasure to deal with. They speak to you like regular people and not car salesmen. I will definitely be going back when the time comes. I highly recommend Regal GMC! More

3 times for engine light and it's on again for 2020 GMC TERRAIN. I SHOULDN'T BE HAVING THIS PROBLEM. TERRAIN. I SHOULDN'T BE HAVING THIS PROBLEM. More