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Regal GMC

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.0
433 Reviews
Regal GMC carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Lakeland. No matter what vehicle you might have in mind, we’ve got the perfect fit for you. If you’re looking to lease your next GMC, at Regal GMC, we have competitive lease specials on new GMC vehicles. Regal GMC also has an extensive collection of quality pre-owned and certified vehicles at affordable prices. Whether you’re looking for new or pre-owned, Regal GMC is your trusted dealership in Lakeland. We look forward to seeing you soon.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 433 reviews

May 25, 2023

Jessica Torres service advisor took such excellent care with me. She was such a pleasure to work with. Everyone in this office is very kind and helpful. I have been coming here for 4 years now since I boug More

by EMAIL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Torres,Ray Taylor, Austin,Chrissy,Amy.
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May 26, 2023 -

Regal GMC responded

Thank you for trusting Jessica and Regal with your service needs.

May 09, 2023

Very pleasant Austin was very knowledgeable and attentive in the purchase of my vehicle and help us get in and out of the dealership in a short time frame. More

by CHISM9505@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Austin Carrigan
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May 09, 2023 -

Regal GMC responded

Congratulations on your new purchase!

April 24, 2023

They did not fix are truck after 4 thousand dollars it’s not fixed it’s still doing the same thing More

by TCONFERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Dillard, Alondra Sandoval
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Apr 25, 2023 -

Regal GMC responded

Thank you for your feedback, I’d like to hear more about your experience. You can reach out to the Customer Service Manager Janni Rivera 863-333-4686.

April 21, 2023

I love Sal. He is so darn cute. And he is a good tennis player. More

by BWALKER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great service dept
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Apr 28, 2023 -

Regal GMC responded

We love Sal too! I'll make sure to pass along the compliment 😁

April 16, 2023

Great people to deal with. Darrell Montgomery is a rock star!! Look forward to doing business with him again! More

by kencope01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrel Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hughes
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April 04, 2023

From start to finish the service was great initially the problem didn’t seem resolved but after taking the vehicle back into the shop for review the dealership made sure everything was exactly as we wished More

by TWTJRT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
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Apr 05, 2023 -

Regal GMC responded

Thanks for choosing Regal GMC, see you next time 😁

March 24, 2023

Austin and Levi went above and beyond to accommodate me in a difficult position with my truck. It is very clear that customer satisfaction is their number one priority. Keep it up guys! More

by eagleamin82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Levi Dillard
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Mar 24, 2023 -

eagleamin82 responded

Thank you to Austin and Levi for your top level customer service!

March 12, 2023

Great service. Appreciated the ride back to Auburndale. Car was ready quickly and looked very nice. More

by DEBBIERAYSIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra Sandoval
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Apr 05, 2023 -

Regal GMC responded

Thanks for choosing Regal GMC, see you next time 😁

February 14, 2023

We have purchased three new trucks and one second hand car and it seems service is going downhill. We are not happy with the service we recently received having had to make two trips all the way to Lakel More

by ROGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Young only name I know
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Feb 15, 2023 -

Regal GMC responded

We strive to offer an unmatched service experience that provides you with transparent, accurate and true information concerning your vehicle! It saddens me that we did not leave you with that impression. It is my desire to help you turn that experience around and I would like the opportunity to do so! Please give me a call or send me an email: Levi Dillard - Service Director 863-577-3133 or levi.d@regallakeland.com. (My phone has been acting strange lately so if you are unable to get ahold of me, please send me an email and I will respond as soon as I am able!)

January 26, 2023

Service department was well staffed and provided excellent customer service. I was early for my appointment and they got me in right away. Communications were good from the beginning. This following More

by donald.frye
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner, Michael Hughes, Alondra Sandoval
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Feb 03, 2023 -

Regal GMC responded

So glad to hear that everything was perfect!

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