Regal GMC
Lakeland, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Amazing job! I took my truck in for 1 thing. Kyle the advisor made sure it and 4 other things found got fixed. Have a warranty that was close to running out but Ky I took my truck in for 1 thing. Kyle the advisor made sure it and 4 other things found got fixed. Have a warranty that was close to running out but Kyle made sure that I got what I pay for through my warranty. Had to get a rental car amf wasn't sure how that worked with a dealership but Kyle helped me with that and told me that my warranty included it and I should use it. Got my truck back after a week. Kyle did keep me inform about what was going on throughout the week. Hr also made sure to keep all tepairs in-line with my warranty because I couldn't afford otherwise and wouldn't do it. He was honest with me and upfront about everything. More
service very goog I paid way to much for the acadia i bought from Darrol that why i havent been back to trade the oil change was good ..................... I paid way to much for the acadia i bought from Darrol that why i havent been back to trade the oil change was good ..................... More
Fourth car I've bought from Regal I've had nothing but good experiences with Regal GMC and Honda. Over the years I've bought 3 trucks from Mike Boswell and Pedro Jenner on the GMC sid I've had nothing but good experiences with Regal GMC and Honda. Over the years I've bought 3 trucks from Mike Boswell and Pedro Jenner on the GMC side, and I've also bought one Honda CRV from the Honda guys. The service department is excellent as well and really is why I keep coming back to Regal. I've bought new and used trucks from them and have never felt like they were doing anything shady or suspect like I've experienced at other dealerships. As long as I'm buying GMCs and Hondas, there's no reason at all for me to look anywhere else. More
Had a problem with my car & it was taken care immediately Chrissy Hartman is my service go to person. I had a problem w my car She had it fixed immediately! Could not ask for better service! Chrissy Hartman is my service go to person. I had a problem w my car She had it fixed immediately! Could not ask for better service! More
Kyle in the Service Dept was very informative I’ve always had a great experience at Regal both in the Service Dept and the Sales Dept. You all do an amazing job at this establishment. Thank. You. I’ve always had a great experience at Regal both in the Service Dept and the Sales Dept. You all do an amazing job at this establishment. Thank. You. More
Oil change was quick Did not have to wait long for the oil change and received a car wash and vacuum as well. The waiting area was clean and comfortable. Did not have to wait long for the oil change and received a car wash and vacuum as well. The waiting area was clean and comfortable. More
Smooth operation Everyone very knowledgeable and courteous. Vehicle was done in a timely manner. All staff was very helpful , friendly and accommodating. I would recom Everyone very knowledgeable and courteous. Vehicle was done in a timely manner. All staff was very helpful , friendly and accommodating. I would recommend dealership to anyone More
Worst car buying experience We found a car we loved and went to look at it. To start off we were quoted a price when we got there they wouldn't honor that price. We should have w We found a car we loved and went to look at it. To start off we were quoted a price when we got there they wouldn't honor that price. We should have walked however the salesman was nice and was trying to help us get close by talking with his boss. Once we agreed on a price we started the financing process. We had been pre-approved through our bank for original quote but not the new. We signed allowing them to run credit through two banks. Financing said that they were certain one bank would give us exactly what we needed. We filled out all the paperwork while waiting then closing time happened. We had literally signed all the paperwork and were made to believe we had financing. After we left we realized we didn't know which bank had financed so the next day we called back. They said noone yet but would have something by that afternoon. This continued for over a week and they ran through several different banks and credit Unions which we didn't agree to let them do we specifically only allowed for two. Finally after two weeks a bank accepted the terms we had signed for. Done right nope not at all. See we traded in a vehicle they were supposed to pay off took them over a month to finally do so making us late for the first time ever on a payment. We will NEVER go back to a regal dealership. During this whole process was much unneed stress due to that fact we were pregnant. Having bought from other dealerships in the past I would have to say go elsewhere there prices are decent but not worth the headache More
Well first of all Alex Rosario got my truck to get the fix It was xxxx Alex Rosario he never got back with a question he give me a appaction to fill out could NEXT GET ANYONR TO REPLY BACK SATURDAY SPOCK WITH It was xxxx Alex Rosario he never got back with a question he give me a appaction to fill out could NEXT GET ANYONR TO REPLY BACK SATURDAY SPOCK WITH 8 DIFFERENT PEPOLE IT QAS THEY WAS JUST GETTING ME OFF THERE BACK AND DIDNT EVEN NO WHAT I WAS TALKING ABOUT . And Charlie the financial manger and HE DIDNT EVEN CALL ME UVE EVERY UP SET SO IM JUST TAKUNG IT SIME WHERE ELSE YOU SEVICE DEPARTMENT SO xxxx TRIED TI CALL ALEX ROSARIO BACK AGAIN TI CALL BACK SO THERE FOR I WILL NEVER USR YOU AGAIN. SANDY NUTT More
Best Dealership in Lakeland, Florida I have to say that this is the best dealership in town ! This new vehicle purchase is our third with them, and I will say that the sales Dept personne I have to say that this is the best dealership in town ! This new vehicle purchase is our third with them, and I will say that the sales Dept personnel as well as those in the financial Dept work hard to get the best rates they can. Would I go back or recommend Regal to my friends, absolutely yes!! More