Regal GMC

Highly recommended,fast,and informative.They made us feel like family before and after our purchase.We tell all of our friends about our great experience. like family before and after our purchase.We tell all of our friends about our great experience. More

Alex in Service does an excellent job getting your vehicle into the garage for service. The service department at Regal GMC is Exceptional. I highly recommend this dealership for their service vehicle into the garage for service. The service department at Regal GMC is Exceptional. I highly recommend this dealership for their service More

Chrissy is the bomb! She always takes care of me and goes the extra mile to make me feel special! Love her customer service and I will be back! the extra mile to make me feel special! Love her customer service and I will be back! More

They were very professional and a pleasure to work with. They were expedient and did a good job of handling my needs. Thank you for the good service. They were expedient and did a good job of handling my needs. Thank you for the good service. More

Regal GMC performed regular scheduled service. Regal GMC always exceeds my expectations when servicing my GMC Yukon Denali. Most recent visit included regularly scheduled service and the installati Regal GMC always exceeds my expectations when servicing my GMC Yukon Denali. Most recent visit included regularly scheduled service and the installation of two new Michelin tires. More

Excellent experience, I travel for work and needed something reliable. From sales, to finance Michael Hughes, Darrel Montgomery, and Pedro Jenner treated me good and helped me get out of a bad deal. G something reliable. From sales, to finance Michael Hughes, Darrel Montgomery, and Pedro Jenner treated me good and helped me get out of a bad deal. Good people, and a good environment makes all the difference in the world. Thanks guys More

Recall and Service The dealership was very informative about a recall service being provided and performed all components of the planned service call as well as the reca The dealership was very informative about a recall service being provided and performed all components of the planned service call as well as the recall corrections well within the proposed time frame. The waiting room is pleasant and offers entertainment options and light refreshments for customers while vehicles are being serviced. More

An example of customer service that I hope to apply to my own business. Very thorough. I love that they continuously check in and offer comforts while waiting on service. own business. Very thorough. I love that they continuously check in and offer comforts while waiting on service. More

BUYER BEWARE: If you want to save a ton of headaches, do not ever buy a car from any Regal dealership in Lakeland! They cannot be trusted! They sold us a car with faulty airbags after telling us that they w not ever buy a car from any Regal dealership in Lakeland! They cannot be trusted! They sold us a car with faulty airbags after telling us that they would fix it. Before we knew what was really wrong with the airbags, they let my husband drive off the lot twice with our 3 year old son knowing that airbags would not deploy in case of an accident. They said it would cost $4700 to fix and that we were on our own. With the help from our lawyer and finding a fraudulenty signed "as is" contract they concocted from their finance department, they finally agreed to take the car back and give us a refund. They also took my husband's handgun and an extra loaded magazine from the center console of his car without his permission! We got our money and everything back but we just want to share our story so that this does not happen to anyone else. We definitely learned our lesson after dealing with these people. More