Regal GMC
Lakeland, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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They were very professional and a pleasure to work with. They were expedient and did a good job of handling my needs. Thank you for the good service. They were expedient and did a good job of handling my needs. Thank you for the good service. More
Regal GMC performed regular scheduled service. Regal GMC always exceeds my expectations when servicing my GMC Yukon Denali. Most recent visit included regularly scheduled service and the installati Regal GMC always exceeds my expectations when servicing my GMC Yukon Denali. Most recent visit included regularly scheduled service and the installation of two new Michelin tires. More
Excellent experience, I travel for work and needed something reliable. From sales, to finance Michael Hughes, Darrel Montgomery, and Pedro Jenner treated me good and helped me get out of a bad deal. G something reliable. From sales, to finance Michael Hughes, Darrel Montgomery, and Pedro Jenner treated me good and helped me get out of a bad deal. Good people, and a good environment makes all the difference in the world. Thanks guys More
Recall and Service The dealership was very informative about a recall service being provided and performed all components of the planned service call as well as the reca The dealership was very informative about a recall service being provided and performed all components of the planned service call as well as the recall corrections well within the proposed time frame. The waiting room is pleasant and offers entertainment options and light refreshments for customers while vehicles are being serviced. More
An example of customer service that I hope to apply to my own business. Very thorough. I love that they continuously check in and offer comforts while waiting on service. own business. Very thorough. I love that they continuously check in and offer comforts while waiting on service. More
BUYER BEWARE: If you want to save a ton of headaches, do not ever buy a car from any Regal dealership in Lakeland! They cannot be trusted! They sold us a car with faulty airbags after telling us that they w not ever buy a car from any Regal dealership in Lakeland! They cannot be trusted! They sold us a car with faulty airbags after telling us that they would fix it. Before we knew what was really wrong with the airbags, they let my husband drive off the lot twice with our 3 year old son knowing that airbags would not deploy in case of an accident. They said it would cost $4700 to fix and that we were on our own. With the help from our lawyer and finding a fraudulenty signed "as is" contract they concocted from their finance department, they finally agreed to take the car back and give us a refund. They also took my husband's handgun and an extra loaded magazine from the center console of his car without his permission! We got our money and everything back but we just want to share our story so that this does not happen to anyone else. We definitely learned our lesson after dealing with these people. More
Everyone was very helpful and did everything they could to get me into a newer truck and got me a decent monthly payment and apt to get me into a newer truck and got me a decent monthly payment and apt More
Regal was quick to get my truck in for repairs. They got the part and completed the work the same day. They gave me an estimate and followed through with the quote. the part and completed the work the same day. They gave me an estimate and followed through with the quote. More
I had a hood experience with all people I delt with Darrel was great to deal with and wad very knowledgeable about the vehicle his manager was also very helpful then weng to finance and tom farris was Darrel was great to deal with and wad very knowledgeable about the vehicle his manager was also very helpful then weng to finance and tom farris was real easy go deal with and he should teach others how to deal with customers More
This is the best dealership I ever dealt with because This is the best dealership I ever dealt with because they provide me deals and discounts more than I ever thought. If and when I buy a new vehicle I This is the best dealership I ever dealt with because they provide me deals and discounts more than I ever thought. If and when I buy a new vehicle I will consider them very highly thank you very much. More