Regal GMC

Had a great experience Michael Hughes and Michael Boswell and financing worked hard to successfully get me in a new Terrain. I was very pleased with the service. and financing worked hard to successfully get me in a new Terrain. I was very pleased with the service. More

I took my 2013 GMC Yukon in because the Service engine light was on. It was resolved quickly. However when I picked up my vehicle the radio was not working. I returned the truck that Monday. Regal couldn' light was on. It was resolved quickly. However when I picked up my vehicle the radio was not working. I returned the truck that Monday. Regal couldn't resolve the issue but they sent me to someone how could. However when I took my vehicle to the people that Regal sent me to when the company told Regal how much it would cost to fix my radio I was treated very badly Mr tim the service guy was very rude to me and treated me horribly when the people indicated how much it would cost to fix the radio because for some reason they said that the radio had a coin in it that's just hard for me to believe my radio was working just fine before I took my vehicle in and when I became very upset and explain to him that I use my radio a lot for my OnStar and when I am on the road with my vehicle I was downgraded and everything asking why did I think a radio was so important the radio is important to me because as a woman I am out on the road at different times of the night and traveling a lot with my job and I use my OnStar a lot and my phone through my radio and now I must hold my phone in my hand or use a Bluetooth which I do not want to use a Bluetooth I am paying a lot of money each month for a vehicle that has a non-working radio they at Regal did not try to rectify the situation I am very upset and if my vehicle ever needs any sort of service I will definitely not be taking it there and I will let everyone know how horrible I was treated by Mr Tim at Regal located at Lakeland Hills Boulevard also during my visit I was informed that I was calling a personal cell phone number of mr. Tim how would I know that as a customer that was the number that he had been using the whole entire time he was dealing with me with my vehicle and when I called inquiring about my radio then it was a problem with me calling his personal cell phone number I was not aware that at dealerships that he employee gives out his personal cell phone numbers to contact customers had I known that I would have never been calling his personal cell phone number for any kind of information in regards to my vehicle during my service that is very unprofessional and I want everyone to know if you deal with mr. Tim at Regal you will not be treated with any sort of respect 2 months later I am still looking for the same type of radio to be replaced in my vehicle Regal did not help me with that at all even though they indicate that they would not be paying for the radio to get fixed when it was working perfectly fine when I drop my vehicle off for a light that was on on my dashboard. I purchase my vehicle from Regal probably a little over a year ago and I have never had any sort of problems with a vehicle now I have a $30,000 vehicle that has a non-working radio I am very upset with Regal and I cannot believe that they treat customers in this manner More

From the sales team to finance, Regal GMC made a difficult situation for me into a fun experience. I got the vehicle I really wanted for an amazing price overall. They were really fair and treated t difficult situation for me into a fun experience. I got the vehicle I really wanted for an amazing price overall. They were really fair and treated this ICU RN like family. Thank you! Best car buying experience I've ever had. More

Staff was friendly. Lots of long waits even after as they just sat around their office. It wasn't busy. Advertised wrong mileage on their website, although the finance guy got me a lower rate because they just sat around their office. It wasn't busy. Advertised wrong mileage on their website, although the finance guy got me a lower rate because of it. Put the wrong color on the registration of my new car. Can't remember my finance guy, but he was nice - although he was at the Honda dealership. More

I would definitely go back. This dealership was a pleasure to work with. Michael & Clayton was a great help in my decision as to what type a vehicle I was looking for. pleasure to work with. Michael & Clayton was a great help in my decision as to what type a vehicle I was looking for. More

Great place to service vehicle. People always courteous and friendly. Environment is always clean, sufficient snacks for the children. Always a discount available for veterans. and friendly. Environment is always clean, sufficient snacks for the children. Always a discount available for veterans. More

Everyone was awesome! They worked with us and were quick and efficient which was a huge plus with my husband who is disabled we have a difficult time doing things like purchasing a vehicle or any type of sh and efficient which was a huge plus with my husband who is disabled we have a difficult time doing things like purchasing a vehicle or any type of shopping really. So I give them 5 stars for being compassionate and having great customer service skills. Thank you so much! I love my new truck! More

I was very pleased with manger Michael Hughes, he & Isa we’re very accommodating friendly& professional,my husband &I got exactly what was promised from the very start to finish of our visit, they were ver we’re very accommodating friendly& professional,my husband &I got exactly what was promised from the very start to finish of our visit, they were very accommodating very professional and seemed to care about our wants and needs to be honest I came there not looking to buy a car just to check out any sales and deals that were offered being that I am a nurse and first responder and these gentlemen I’ll take care of me as though I was family, my son and daughter-in-law will be going in July to look for a car and they will be coming here ! I want to thank everyone for all of the great service given I am so happy with my new terrain More

Best buying a new car experience I have ever had. Michael Hughes,after the sale was made went above and beyond any thing I expected. He took my handicap scooter power lift on the back of my Chevy Traverse th Hughes,after the sale was made went above and beyond any thing I expected. He took my handicap scooter power lift on the back of my Chevy Traverse that I traded in and mounted it on the back of my new truck. No easy task. Not only that he wired it so that I could use it on the new truck. My wife and I greatly appreciated that. Now I would like to talk about Darrell Montgomery. I have never in my 75 years seen such a great salesman. Darrell cares only about one thing and that is helping you anyway he can. I have called him many times since the sale about high tech issues and he is always helping me understand how things work. No words can adequately describe Darrell, he is simply the best there is. What a greet asset he is for GM and Regal Automotive. More