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Regal GMC

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.1
441 Reviews
Regal GMC carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Lakeland. No matter what vehicle you might have in mind, we’ve got the perfect fit for you. If you’re looking to lease your next GMC, at Regal GMC, we have competitive lease specials on new GMC vehicles. Regal GMC also has an extensive collection of quality pre-owned and certified vehicles at affordable prices. Whether you’re looking for new or pre-owned, Regal GMC is your trusted dealership in Lakeland. We look forward to seeing you soon.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 441 reviews

January 15, 2021

Everyone at regal is like family to me . . They are always nice and help you with everything. I always feel at home every time I have to go there. More

by kimmy556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Carrigan , Pedro Jenner, Michael Hughes, Alex Rosario, Lisa Cheshire
Report | Print
Jan 18, 2021 -

Regal GMC responded

We love to hear that from our customers!

January 14, 2021

Always a pleasure to bring our car in there for service when we’re down here in Florida, always have friendly people who agree this and the servicemen are terrific More

by GINZEEK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Report | Print
Jan 18, 2021 -

Regal GMC responded

Thank you for choosing to service with Regal when you are in our area!

January 12, 2021

Car was picked up, oil was changed, latch on moon-roof was replaced, Ecoblock not done. blah blah blah blah blah blah blah blah blah More

by JBRYAN30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli (Ho-Hum) promised work, not done , Alex Rosario
Report | Print
Jan 12, 2021 -

Regal GMC responded

Please contact Alaina Southern, Customer Service Manager at 863-333-4633 to discuss any issues you may have had with the Ecoblock

January 02, 2021

Austin, Michael and Pedro made us feel comfortable throughout the buying process from beginning to the end. All of our questions was answered and explained. The best experience ever! We highly recomme More

by DLGreene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin 5 Stars, Pedro Jenner, Michael Hughes
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Jan 05, 2021 -

Regal GMC responded

Thank you and congrats!

January 02, 2021

Alex in GMC is very professional and outgoing. His customer service skills is the only reason why I trust my vehicle being serviced at this location. More

by SHWAUNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Report | Print
Jan 05, 2021 -

Regal GMC responded

Thank you for the kind words!

December 31, 2020

Dishonest when selling you a vehicle from start to finish the customer knows nothing until after he has signed all the documents that he has gotten screwed. More

by wll.frzr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrel Montgomery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner, Michael Hughes
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Jan 05, 2021 -

Regal GMC responded

We are sorry to hear you feel like you are conned, we have a very transparent process with presenting breakdowns and payments up front. If you would like to schedule a time to go back over your paperwork we would be happy to schedule that. Please contact Customer Service Manager, Alaina Southern, at 863-333-4633

Jan 05, 2021 -

wll.frzr responded

I asked over and over again to see the installment contract where it showed me all the numbers and where I was given employee pricing and was told because I had a credit freeze and when I unlock credit freeze on Monday I never received a copy everything was signed in advance and I would take possession of the vehicle upon seeing the numbers none of this was honored i could have saved myself lots of money and at least 100 dollars a month on payments conned and dishonest no other way to say it the numbers don't lie.

Jan 05, 2021 -

Regal GMC responded

Willie, After reviewing all of your signed paperwork, it appears you were provided with all of this information. Even a separate paper GM requires you sign showing just your employee discount. It is a very transparent process and my offer still remains if you would like to sit down and go back over the numbers! Alaina Southern Regal Lakeland

Jan 05, 2021 -

wll.frzr responded

You can spin it anyway you want my account and a sales associate and myself looked closely at all the documents and we all agreed that i was lied to and misled and I will never do any more business with regal automotive ever again I have to live with this crooked deal because the paperwork has been signed and I will tell all of my business associates and friends to never do any business with Regal Automotive because they use deception and dishonest practices to sell vehicles.

December 22, 2020

Very professional and extremely courteous, I felt very comfortable dealing with them. They were honest with with regards to quoted service issues on my vehicle More

by LREDSHOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Young
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Dec 28, 2020 -

Regal GMC responded

Thank you for taking the time to leave us feedback! We look forward to working with you again on any sales/service needs that you may have!

December 22, 2020

Great service. I will return whenever possible. Prompt service. Kind. Wonderful. Helpful. Great staff. Clean and helpful. I will get my vehicle serviced here later. More

by FLORIDATBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Report | Print
Dec 22, 2020 -

Regal GMC responded

THank you!

December 17, 2020

Very good happy with everything . I’m not a wordy Very good happy with everything . I’m not a wordy person. I liked the sales and service folks. Satisfied with everything. I plan to continue service More

by BISONS_2@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrel Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner, Michael Hughes, Alex Rosario
Report | Print
Dec 21, 2020 -

Regal GMC responded

Thanks! See you next time

December 16, 2020

I have been coming to the dealership since about 2012 it is a great place to do business with always clean all service is done as you ask . There has been no evidence in any way that you should question the More

by CYCLESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Report | Print
Dec 17, 2020 -

Regal GMC responded

Thank you for the feedback!

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