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Regal GMC

Lakeland, FL

4.0
438 Reviews
Regal GMC carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Lakeland. No matter what vehicle you might have in mind, we’ve got the perfect fit for you. If you’re looking to lease your next GMC, at Regal GMC, we have competitive lease specials on new GMC vehicles. Regal GMC also has an extensive collection of quality pre-owned and certified vehicles at affordable prices. Whether you’re looking for new or pre-owned, Regal GMC is your trusted dealership in Lakeland. We look forward to seeing you soon.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 438 reviews

April 21, 2021

They do not call back when promised. They do incomplete service work. They are not attentive. They do not appear to be truthful when issues or problems are brought to their attention. More

by CAHIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Rosario
Apr 21, 2021 -

Regal GMC responded

We apologize for the inconvenience and would like to access your service records so we can look into this more. Please reply back privately with your name & telephone number or email alaina.s@regallakeland.com

April 20, 2021

They didn’t listen to me and did not fix the problem and actually created two additional issues. Hard to get some on the phone. More

by jrm4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Rosario
April 17, 2021

This dealership has the best staff in every department I have dealt with. Exceptional customer service! I would & have recommended this dealership to family & friends, More

by Thekeys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi, Rob & the Courtesy Drivers, Michael Hughes, Alex Rosario, Austin Carrigan
Apr 19, 2021 -

Regal GMC responded

Thank you, we appreciate you :)

April 16, 2021

As always working with Chrissy for service was a pleasure, They had my truck in and out very quick. I would definitely recommend Regal for service work. More

by WAYNEBEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy
Apr 16, 2021 -

Regal GMC responded

Thank you!

April 16, 2021

. I was very satisfied. I love the fact that if I’m not satisfied you guys will try your best to make it right to keep me coming back and recommended Regal to others More

by Charlotte fuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy , Alex Rosario
Apr 19, 2021 -

Regal GMC responded

Thank you Charlotte

April 15, 2021

the quality of service which i received on my latest visit is quite good and very satisfactory and it was a nice experience in having my car serviced at regal gmc. More

by EDRETZ_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor, Alex Rosario
Apr 16, 2021 -

Regal GMC responded

Thank you

April 14, 2021

It was a great experience in all the years I have dealt with car dealerships this was the greatest by far.....I would definitely recommend Regal GMC to my friends More

by patrickwiggins45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric in finance, Michael Hughes, Alex Rosario
Apr 14, 2021 -

Regal GMC responded

Thanks Patrick, congrats on your new GMC!

Apr 14, 2021 -

patrickwiggins45 responded

Thank you all for the great job and nice truck.......

April 14, 2021

Darrel always does a great job when purchasing new vehicles. He anticipates what I need and makes the process as easy as possible which is great because I don’t waste a lot of time at the dealership. More

by jmiles2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrel Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Regal GMC responded

We appreciate your continued loyalty to Regal and agree that Darrel does a great job of anticipating his customers needs so that they get the perfect vehicle!

April 10, 2021

John did an awesome job!!! I did not work with Alex Rosario, I worked only with John!! I want John to help me every time I go there for service. More

by JMARENDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in Service
Apr 12, 2021 -

Regal GMC responded

Thank you for the feedback! We love John and know that he will be more than happy to assist you on any future vehicle service needs that you may have!

April 08, 2021

Everyone at this dealership was very helpful and friendly. They went out of their way to make sure we were comfortable with everything and were upfront about everything. We don't ha e perfect credit More

by Wheresmia4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Boswell , Pedro Jenner, Michael Hughes
Apr 09, 2021 -

Regal GMC responded

Thank you and congrats on your new vehicle!!

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