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Regal GMC

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.0
433 Reviews
Regal GMC carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Lakeland. No matter what vehicle you might have in mind, we’ve got the perfect fit for you. If you’re looking to lease your next GMC, at Regal GMC, we have competitive lease specials on new GMC vehicles. Regal GMC also has an extensive collection of quality pre-owned and certified vehicles at affordable prices. Whether you’re looking for new or pre-owned, Regal GMC is your trusted dealership in Lakeland. We look forward to seeing you soon.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 433 reviews

September 22, 2024

This was our first time @ Regal & every person we were in contact with was always very polite & courteous. More

by armjoy72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Plummer
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Sep 26, 2024 -

Regal GMC responded

Thank you. We hope to see you again!

August 21, 2024

Best dealership in town! They always take good care of my family and we will always go back! More

by CYBULSKIS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Regal GMC responded

Thank you for the kind words!

July 25, 2024

Took my tuck to Regal GMC for the first time and I was impressed by this dealership. Ray Taylor was my service advisor and handled my unique issue with a sense of urgency and care. I couldn't have receive More

by sandydrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Regal GMC responded

Thanks for sharing your positive review of Regal. Feedback like yours is valued by every team member here.

July 19, 2024

I bought my 2018 GMC Traina I love it like New. The guy was very nice that sold it to me and I go back for a new one. More

by Geri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Regal GMC responded

Congratulations! I hope you love it!

June 14, 2024

Adviser said couldn’t get a new tire, only asked to check it out to see if one was needed More

by virs3691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Think it was Raul, was nice but didn’t understand what was being asked to check on.
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Jun 25, 2024 -

Regal GMC responded

Thank you!

June 04, 2024

Poor communication with service advisor and poor results with warranty repairs. Regal had my truck in 2 times for same problem. First fix truck ran 1 day, failed. 2nd fix truck ran 7 days, failed. 3rd time More

by Lakeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrissy Hartman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Soloj
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Regal GMC responded

Thank you for sharing your experience with us. We deeply regret the inconvenience and frustration you faced with your vehicle's repairs and the lack of communication from our service advisors. It's disheartening to hear that despite multiple attempts, we were unable to resolve the issue and that you felt treated as an inconvenience. We are however pleased to hear that our courtesy driver made a positive impact during this challenging time. Your feedback is invaluable, and we will use it to improve our service standards and ensure that such situations are handled with more empathy and professionalism in the future. Please reach out directly to our Service Manager - Jeff Soloj at 863-577-3133 so we can discuss your experience further or provide me with your information and we will reach out to you.

May 31, 2024

Every time I go and need service on my truck I am treated with Wonderful customer service and care always in and out problem solved thank you Austin Smith More

by tinar95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin smith
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Jun 10, 2024 -

Regal GMC responded

I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback.

May 26, 2024

Staff friendly. I waited a reasonable amount of time for an oil change and tire rotation. More

by KPARC1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Regal GMC responded

Thank you for sharing your feedback.

May 21, 2024

Very helpful I thank him and Michael on helping out with a lot of things they are great people and care about the customers more than just selling a vehicle I’d love to work with them again in the future so More

by TruckerBradley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrel Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Regal GMC responded

We built Regal to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback.

April 26, 2024

Great experience and helpful staff. They do a great job taking care of my Yukon. More

by jerry86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Regal GMC responded

Thank you so much for taking the time to review us.

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