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Regal GMC

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.2
480 Reviews
Regal GMC carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Lakeland. No matter what vehicle you might have in mind, we’ve got the perfect fit for you. If you’re looking to lease your next GMC, at Regal GMC, we have competitive lease specials on new GMC vehicles. Regal GMC also has an extensive collection of quality pre-owned and certified vehicles at affordable prices. Whether you’re looking for new or pre-owned, Regal GMC is your trusted dealership in Lakeland. We look forward to seeing you soon.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 480 reviews

March 21, 2026

Very perfessional, timely and personal able. Everone was nice and the service was excellent. I definitely will be back More

by BRIANHACK13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

Regal GMC responded

Thank you for sharing your positive experience with us at Regal. We're delighted to hear that our team provided friendly and professional service.

March 15, 2026

I was never told my vehicle was staying overnight. I paid $833 for nothing to be fixed at all. They misdiagnosed my AC so that wasn't fixed. I would not recommend this place to anyone! More

by misstia020988
Recommend Dealer
No
Employees Worked With
Rob Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
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Apr 01, 2026 -

Regal GMC responded

We’re sorry to hear about your experience and understand how frustrating this must have been. Clear communication and accurate diagnostics are extremely important to us, and it’s concerning to hear that we fell short in your case. Your feedback is taken seriously, and we appreciate you bringing this to our attention. Please feel free to reach out to Brian Guber (863) 904-2106 - Service Lane Manager to discuss.

March 14, 2026

Rob was super personable and intentional about gathering all the information he could. Then I was able to shuttle with David who was also very sweet and respectful. More

by sky_pickle
Recommend Dealer
Yes
Employees Worked With
Rob
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Apr 01, 2026 -

Regal GMC responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.

March 06, 2026

Regal GMC solved my recall in three weeks that I have been trying to get solved for the last year with another dealership. Thanks! More

by Rvrand515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacey Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2026 -

Regal GMC responded

Thank you for giving us the opportunity, we appreciate you.

March 06, 2026

Very concerned for a good rapport with the customer. First time impression determine future return and each appointment turned out great. More

by Rvrand515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2026 -

Regal GMC responded

Thank you!

March 06, 2026

Great service and do what they say - very clean and neat show room. Concerned about customer More

by Rvrand515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2026 -

Regal GMC responded

Thank you!

February 01, 2026

Good service not too long of a wait Will return if given another coupon Nope More

by paulmangal_863
Recommend Dealer
Yes
Employees Worked With
Nate Small
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Small
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Feb 03, 2026 -

Regal GMC responded

Thank you so much for taking the time to leave us feedback.

January 10, 2026

Amazing Chrissy is the best advisor. Regal has a real gem! Amazing customer service and prices More

by Amy0589
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Hartman
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Jan 16, 2026 -

Regal GMC responded

Thank you!

December 26, 2025

When being checked in I was asked several pertinent questions. I wasn't offered anything towards seating or beverages like a few customers that checked in after me. When I picked up my vehicle, it had More

by commonsense20177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Small
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2026 -

Regal GMC responded

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Thank you, Johnny Mullins - Service Manager - (863) 356-4439

December 19, 2025

I was there for an oil change . ... I was working in the waiting area. A salesman came in and wanted to sell me a new car. He was extremely pushy wouldn't take no for an answer. Push More

by bridge6pack
Recommend Dealer
Yes
Employees Worked With
Nate Small
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Small
Report | Print
Jan 06, 2026 -

Regal GMC responded

We’re sorry to hear about your experience during your visit. That is certainly not how we want any customer to feel, especially when you were there for routine service and needed a quiet space to work. We appreciate you bringing this to our attention. While our team aims to be helpful, we never want anyone to feel pressured or uncomfortable. Your feedback will be shared with our sales management team to ensure this is addressed and that we respect customers’ time and boundaries moving forward. Thank you for letting us know, and we hope you’ll give us another opportunity to provide a better experience in the future.

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