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Regal GMC

Lakeland, FL

Overview
Employees
Reviews
Vehicles
3.9
456 Reviews
Regal GMC carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Lakeland. No matter what vehicle you might have in mind, we’ve got the perfect fit for you. If you’re looking to lease your next GMC, at Regal GMC, we have competitive lease specials on new GMC vehicles. Regal GMC also has an extensive collection of quality pre-owned and certified vehicles at affordable prices. Whether you’re looking for new or pre-owned, Regal GMC is your trusted dealership in Lakeland. We look forward to seeing you soon.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 456 reviews

August 31, 2025

It was a great experience. Staff were so patient with us. We love our car More

by partinnana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 21, 2025

My first issue was buying a brand new car from this location only for the car to have a faulty part. Then months later I come back for my 1st oil change and and fluids were not topped of. Windshield wi More

by jazzminesunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Regal GMC responded

Thank you for bringing this to our attention, and we’re truly sorry to hear about your experience. Purchasing a brand-new vehicle should be exciting and reassuring — not followed by the issues you've described. We also understand how frustrating it must have been to return for routine service and find that basic maintenance items were missed. This is not the level of care or attention we aim to provide, and we take your concerns very seriously. We’d appreciate the opportunity to investigate what went wrong and ensure it’s addressed appropriately with our team. If you're open to it, please reach out to us directly at Johnny Mullins - Service Manager - (863) 356-4439.

June 17, 2025

Poor raising for Isaac & poor ratings for GMC mechanic. I brought my Acadia in on 5/20/25 the air conditioner was not blowing cold air paid 1,004.26. Then on 6/13/25 I brought it back for the same problem More

by Chunnmachell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shalymov Isaac
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Regal GMC responded

Thank you for your feedback. We sincerely apologize for the inconvenience and frustration you've experienced. At your earliest convenience, would you please contact me directly? Thank you, Johnny Mullins - Service Manager - (863) 356-4439

June 12, 2025

The general manager went above and beyond to rectify the problems that we experienced during our service at the dealership. More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Regal GMC responded

Thank you!

June 02, 2025

It was a really great experience and we will not buy a car anywhere else. More

by kirkpalmer85
Service Time
Recommend Dealer
Yes
Employees Worked With
Nic
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Jun 03, 2025 -

Regal GMC responded

Thank you for the great review! We're so glad you had a positive experience and appreciate you taking the time to share it.

May 24, 2025

The service agent was incredible when he met me at the vehicle, set a clear expectation and then executed perfectly! More

by joelkbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Regal GMC responded

Thank you for sharing your positive experience with us at Regal Honda! We're delighted to hear that our team provided friendly and professional service.

May 23, 2025

This is the second trip actually the third trip to this gmc dealership all 3 times were not good no communication I had to call them to find out what was wrong or what they were planning to do. The first t More

by jace2653
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
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May 28, 2025 -

Regal GMC responded

Thank you for taking the time to share your feedback. We’re very sorry to hear about your repeated negative experiences with our service department. This is certainly not the level of communication or service we aim to provide. We understand how frustrating it must have been to be left without updates and to experience delays. Your feedback has been shared with our management team so we can address these issues internally and make the necessary improvements.

May 23, 2025

The regal gmc, in lakewood, florida, told me that my $109,000 GMC Hummer is supposed to rattle like an old junker?Because it comes that way from the factory. They refused to fix the problem.. i'm having More

by WcPlante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't want to get fired
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May 28, 2025 -

Regal GMC responded

Thank you for sharing your experience. We’re sorry to hear about the frustration you’re going through. However, we believe your review may have been intended for a different location — we are not affiliated with GMC in Lakewood, Florida.

May 17, 2025

Rob was great, had my oil changed and tires rotated took around one hour and 20 minutes and other staff members were very friendly. More

by Deantolliver63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2025 -

Regal GMC responded

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

May 13, 2025

Brought the car in for a bad fuel pump. They did their own diagnosis and said it was the trans. After they repaired the trans and selling me battery the car still wouldn't work. Turned out More

by Unhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Young
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

Regal GMC responded

Thank you for taking the time to share your experience. I'm truly sorry to hear about the issues you encountered with your recent service visit, and I completely understand your frustration. It’s clear that we fell short in delivering the level of service and accuracy you expected—and deserve. If you'd like to discuss you can reach out to Johnny Mullins Service Manager.

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