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820 Reviews of Regal Chevrolet - Service Center
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February 07, 2020
Lisa is a excellent service advisor and was very helpful in the way she explained to me how that if I don't drive 5 to 6 thousand miles in a 6 month time span that I should get my oil and tire rotation in the way she explained to me how that if I don't drive 5 to 6 thousand miles in a 6 month time span that I should get my oil and tire rotation done at least every 6 months. More
by brmrphy1
Verified CustomerEmployees Worked With
Lisa Guthrie
February 07, 2020
Everything went great as normal! Will always be a regal customer. I even got my tow hitch put on the next day without waiting a week!! customer. I even got my tow hitch put on the next day without waiting a week!! More
by GORMANCATY
Employees Worked With
February 07, 2020
I especially like the service I get when I see Lisa in your service department on Bartow Road. I am always taken care of by her in a very professional manner. Also the rest of the staff there are nice. your service department on Bartow Road. I am always taken care of by her in a very professional manner. Also the rest of the staff there are nice. More
by BAJLEJ
Employees Worked With
Lisa Guthrie
February 06, 2020
This is the best dealership in Polk County. From top to bottom they prioritize great customer service. They take pride in putting customers in the car of their dreams. Misael Ortega is highly recommended. bottom they prioritize great customer service. They take pride in putting customers in the car of their dreams. Misael Ortega is highly recommended. More
by Josephqblack
Employees Worked With
Other Employees :
Meagan Basen, Thomas Farris, Ben Kirkpatrick, Haleigh Nicholson, Kevin Colley
February 05, 2020
Jarett did great job at the service desk, I will return . He informed me every step of the way. He also save me $2200 through my warranty company so I didn’t have to pay anything out of pocket! He informed me every step of the way. He also save me $2200 through my warranty company so I didn’t have to pay anything out of pocket! More
by Stephen.jhj
Employees Worked With
Jarrett Schrom
February 05, 2020
From the time I drove up until the time I left, I felt like royalty. Everyone was super nice and very helpful. Thanks for a great experience!! like royalty. Everyone was super nice and very helpful. Thanks for a great experience!! More
by Rhoden1405
Employees Worked With
Angelo Mendez
February 05, 2020
This dealership has TERRIBLE customer service! We came in for a oil change and a tire alignment which they told us would only take 30-45 minutes, we ended up being there for over 2 hours. Whenever we asked w for a oil change and a tire alignment which they told us would only take 30-45 minutes, we ended up being there for over 2 hours. Whenever we asked when our car would be done, the associate told us another 15-20 minutes (after being there for an hour) and it was still over another hour that we didn’t get our car. Not to mention when we got it back from them detailing it, it was STILL dirty. On top of all this, they wasted our gas because they had the car on blasting the AC when they were cleaning it. So I strongly recommend you DO NOT COME HERE. More
by TJ_HAILEY
Employees Worked With
Jarrett Schrom, Angelo Mendez, Kevin Colley, Lisa Guthrie
February 04, 2020
Went in on a Saturday and I never have time during the week called in they scheduled me in right away got an oil change and 2 other things done on my truck Great service Nice people👍👏 week called in they scheduled me in right away got an oil change and 2 other things done on my truck Great service Nice people👍👏 More
by JOJAL08
Employees Worked With
Pete Wicher, Angelo Mendez
February 03, 2020
JARRED TOOK SUCH GREAT CARE OF ME AND MY CAR!!!!!!! I was having a bad experience up until it was him who took over and assured me i was in good hands...HE WAS RIGHT. Last time i had services done he also to having a bad experience up until it was him who took over and assured me i was in good hands...HE WAS RIGHT. Last time i had services done he also took care of me. Really appreciate him!!! More
by Cynthia De La Torre
Employees Worked With
Jarred
February 03, 2020
Lisa from service dept was fantastic supporting our repair which was an engine replacement. We have used Regal for 17 years and trust they will guide us to repair or replace parts as appropriate. repair which was an engine replacement. We have used Regal for 17 years and trust they will guide us to repair or replace parts as appropriate. More
by Bobbie G
Employees Worked With
Lisa Guthrie
