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Regal Chevrolet - Service Center

Lakeland, FL

4.4
822 Reviews

822 Reviews of Regal Chevrolet - Service Center

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April 01, 2020

This is the worst experience that I have ever had with regal I came In for service to be done and the technician damaged my interior on the inside and the basically called me a liar I will be contacting t More

by LATRELL_ABRAHAM
Recommend Dealer
No
Employees Worked With
Lisa Guthrie
Apr 08, 2020 -

Regal Chevrolet responded

The damage was Thank you for your feedback, please contact Steve Chilton, Service Manager with more details so we can resolve 863-904-1170

April 01, 2020

I have been to this dealership twice and had the same service writer both times. Enjoyed his professionalism and his work ethic very busy and very informative. More

by KATRVELAR
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
April 01, 2020

Excellent service. The service and personal attention given to the customer is outstanding. Angelo went over and above the norm to make my experience a good one. Thanks More

by JEFDIC4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez
April 01, 2020

Good experience Jarret has been a game-changer for me at regal, i have had issues in the past with some of the service reps. he goes above and beyond for the customer More

by ecm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagan Basen
March 31, 2020

This visit was fine but overall in the last 5 years with both of my cars they have been horrible . They have lied to me and ripped me off only staying because of deal with my Spark , I no longer bring my Tr More

by SRCALILLI
Recommend Dealer
No
Employees Worked With
Jarrett Schrom
Apr 08, 2020 -

Regal Chevrolet responded

Thank you for your feedback, please contact Steve Chilton, Service Manager with more details so we can resolve 863-904-1170

March 31, 2020

They did great even with a short staff and timeline due to corona virus. They were even able to make a small fix that I threw at them last minute. More

by DOMINICKSEMAIL
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
March 31, 2020

They were very efficient and timely in doing the service work on my vehicle. I had brought my suburban in for a factory recall on the breaking system More

by DPAYSCUE
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
March 31, 2020

Angelo was able to answer my questions and get my battery replaced before my appointment time and Lisa helped to get me a reasonable price. They did great! More

by LACRESAPIERCE
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez, Lisa Guthrie
March 30, 2020

They were very helpful and friendly. Explain what was wrong with my car in the service department. I would recommend this dealership to everyone. Thanks More

by CINDY.STENCEL
Recommend Dealer
Yes
Employees Worked With
Austin Business Manager , Ray Grupi, Jarrett Schrom, Lisa Guthrie, Debbie Rivera
March 30, 2020

I'm very satisfied with my purchase. My sales rep went above and beyond to help me. I'm definitely recommending friends and family to buy their car at this location. More

by Guerrerod37
Recommend Dealer
Yes
Employees Worked With
Misael Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Bridges , Ray Grupi, Lisa Guthrie
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