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Regal Chevrolet - Service Center

Lakeland, FL

4.3
803 Reviews

803 Reviews of Regal Chevrolet - Service Center

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July 06, 2020

It took quite a while for my car to be serviced. Ouch !! 3 hours.. I was sent next store because Kia service wasn't available. So when my long appoointment was over..I'm driving home in the rain to find th More

by NONE3
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Jul 06, 2020 -

Regal Chevrolet responded

Thank you for your feedback, and we apologize for the inconveniences. We will look into this oversite to prevent it from happening again.

July 01, 2020

Staff was Professional and great with follow up !!! Everyone is Punctual and polite Brian was very helpful With issues and next steps. Very well spoken More

by RRICKLEONARD1
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 24, 2020 -

Regal Chevrolet responded

Thank you!

July 01, 2020

What we asked to be done and what we were charged for was not completed. We went in to have updates on the electronic system so Car Play would work correctly. We were told they couldn’t do that but they did More

by SRIPLEY0
Recommend Dealer
No
Employees Worked With
Lisa Guthrie
July 01, 2020

well. Few years Ago I I bought one of my vehicle at that well. Few years Ago I I bought one of my vehicle at that location and I decide to give it a try again purchasing a new vehicle I spoke to misael Orte More

by giojosh5
Recommend Dealer
Yes
Employees Worked With
Misael Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Ortega, Stan May, Pete Wicher, Caty Gorman, Ray Grupi, Matthew Mackay, Debbie Rivera, Rich Bridges
Aug 24, 2020 -

Regal Chevrolet responded

Thanks for giving us a try!

June 30, 2020

Lisa Guthrie in Chevy service is awesome ! The whole staff is so helpful & polite. We have bought vehicles & had them serviced for years ! Love having them in Lakeland ! More

by DAN@WAGNERBONDING.COM
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
June 30, 2020

They didnt check my tires or wash my car like i ask for when i was doing my oil change who even know if they check my fluids. More

by STEPHANIE86LEE
Recommend Dealer
No
Employees Worked With
n/a
June 29, 2020

Service advisor did a good job but it took 2 hours for a oil change they didn't wash or vacuum my car much better service at kia service department More

by NONE3
Recommend Dealer
No
Employees Worked With
don't know
June 29, 2020

Called and got an appointment the very same day. We lost a rear door handle and could not close the door securely. Fixed while waiting. More

by GDGINSCONSULT
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
June 28, 2020

Very professional. And super fast service. Definitely would recommend to anyone to go to Regal Chevrolet for a car or car service in the future. More

by KNPETERSON6363
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
June 28, 2020

Had to replace my Apple car play usb again. It was super fast. Jarrett was helping me first but let me know he would not in that day. Some other guy helped me and was very nice. More

by SARAH.SMITH110283
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name. But I started with Jarrett. He was sick that day.
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