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Regal Chevrolet - Service Center

Lakeland, FL

4.2
802 Reviews

802 Reviews of Regal Chevrolet - Service Center

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October 07, 2020

Had my first service, everything went fine very professional,and friendly would recommend this dealership to anyone, also bought my impala there, looking forward for my next visit. More

by williamfoster27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Nov 03, 2020 -

Regal Chevrolet responded

Thank you!

October 06, 2020

I had a pretty good experience at Regal Chevrolet, an excellent seller and service person,Jessica Torres was sweet and very profesional. Thank you so much!!!!! More

by ERISULY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Mackay, Jessica Torres
Nov 03, 2020 -

Regal Chevrolet responded

Thank you!

October 06, 2020

The worst service ever and treated like crap never waste my time again and I was always wrong from whatever I said to them k More

by STEPHANIE86LEE
Recommend Dealer
No
Employees Worked With
Na, Lisa Guthrie
Oct 08, 2020 -

Regal Chevrolet responded

Stephanie, Please contact Customer Service Manager, Alaina Southern at 863-333-4633

October 02, 2020

I have never heard so Many Lies in my Life You Had my I have never heard so Many Lies in my Life You Had my truck for what was supposed to be two days and kept it or four days to do 1 HOUR of wok tHEY W More

by rhuyck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Guthrie
Oct 08, 2020 -

Regal Chevrolet responded

Ron, Thank you for your feedback, unfortunately installing accessories isn't always as quick as one would think. We have tried our best to accommodate your request for after market parts to insure your happiness. Please contact Pete to discuss more options.

October 01, 2020

We've been having all our automotive service needs done by Regal Chevrolet for many years. The service mechanics always provide top-of-the-line service. Additionally, Lisa Guthrie is an exceptional servic More

by CSCHAFFER321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Oct 27, 2020 -

Regal Chevrolet responded

Thank you for choosing Regal & we could not agree more about Lisa and that asset that she is to the company!

October 01, 2020

Jessica was great! She answered every question without any hesitation. She took her time to assist with me. I was given her undivided attentions. Whatever she did not know, she found out. More

by renee.douglas37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Oct 13, 2020 -

Regal Chevrolet responded

Glad to hear it, Thank you Renee!

October 01, 2020

I get great customer service every time. Jarrett is always courteous and professional. I know that my truck is well taken care of. Thank you More

by bondsgeorge937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Oct 27, 2020 -

Regal Chevrolet responded

Thank you for choosing Regal!

October 01, 2020

Jarret was amazing and super helpful! My car was handled with pristine and delivered back with all issues corrected. Every issues always fixed when needed. More

by MICHELLE.HARD86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Oct 27, 2020 -

Regal Chevrolet responded

Thanks Michelle

September 30, 2020

Jarrett was very helpful and kept me up to date as to the progreesion of my service. He was very friendly and helped with my OnStar service. More

by HGSCRAPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Oct 13, 2020 -

Regal Chevrolet responded

that's awesome, thanks for the feedback!

September 30, 2020

Stephen, was very professional and made sure my vehicle needs were met! He notified me to follow up with me about the status of my vehicle every chance he got! He’s awesome! More

by SOMONIQUEWALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Oct 13, 2020 -

Regal Chevrolet responded

Thank you, we think he is pretty awesome too!

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