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Regal Chevrolet - Service Center

Lakeland, FL

4.3
803 Reviews

803 Reviews of Regal Chevrolet - Service Center

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October 31, 2020

Fair, honest service department. Also, friendly staff and clean waiting room.restroom well maintained and clean. The courtesy van to take me home and pick me up when my car was done was a real blessing. More

by RVBIKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 03, 2020 -

Regal Chevrolet responded

Thank you!

October 31, 2020

of all the times I've been to the service dept the majority I have dealt with Lisa She as always been very helpful and polite More

by RINDYMCGEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Nov 03, 2020 -

Regal Chevrolet responded

Thank you, we think Lisa is pretty great too!

October 31, 2020

My last services was on point because Lisa was very understanding of my concerns about my car and she went out the way and got a car for us to go home in Thanks More

by HELENDBENNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Nov 03, 2020 -

Regal Chevrolet responded

Thank you!

October 30, 2020

Had a great experience! Very friendly staff and answer all of my questions! Jessica Torres was a great help. I love the texting feature while you leave your car for any questions you may have. More

by Jessica8rz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie, Jessica Torres
Nov 03, 2020 -

Regal Chevrolet responded

Thank you!

October 28, 2020

I trust Lisa Guthrie with my truck. She treats your vehicle as if it were her own. Lisa is always friendly and communicates very well! More

by HOLDANH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Nov 03, 2020 -

Regal Chevrolet responded

Thank you!

October 28, 2020

Jarrod was up front with details and kept me informed about what was going on with my car. Offered a loaner car, when it became available, but I had lost my license and couldn't get it. More

by GAYLA51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 03, 2020 -

Regal Chevrolet responded

Yikes, hope you found your license!

October 28, 2020

Disappointed. Spent $900 for general maintenance. When I left car, it was working great. When I drove home, car stalled at light, idling was off, and tire was at 25 so low tire pressure was on. Not happy. B More

by FKEAGS
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Schrom
Nov 02, 2020 -

Regal Chevrolet responded

We apologize for any inconvenience, if you would please respond back with your name and telephone number so we can access your records. Thank you, Alaina Southern Customer Service Manager Regal Lakeland

October 27, 2020

The service was a expected. There were no problems with anything. I will return if I have any other needs for service for my vehicle. More

by E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 03, 2020 -

Regal Chevrolet responded

Thank you!

October 26, 2020

Stephen was very helpful and knowledgeable with my service. He kept me updated and informed on the service of my truck. His helpfulness was appreciated! More

by MEMILIANTSEV50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Oct 27, 2020 -

Regal Chevrolet responded

Thank you!

October 23, 2020

I didn't need any major mechanical or cosmetic work done on my vehicle--just a brake light that had been shattered somehow, but they fixed by bumper, which was loose, free of charge. the staff was very help More

by joela.nelson77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lashley
Oct 27, 2020 -

Regal Chevrolet responded

Thanks Joela, Hopefully no more mysterious brake light issues in your future :)

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