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Regal Chevrolet - Service Center

Lakeland, FL

4.3
803 Reviews

803 Reviews of Regal Chevrolet - Service Center

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November 10, 2020

Amazing customer service. Quick turn around time! Cleanliness is superb. Best of the best, would not take my vehicles anywhere else other than regal. Fantastic More

by jordanlg14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 19, 2020 -

Regal Chevrolet responded

Thanks Jordan we appreciate you!

November 10, 2020

Dealership is clean and the employees are very friendly and respectful of the people coming in for service. I was very happy that I was only there for a little over an hour. Great Job More

by LEMERCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 19, 2020 -

Regal Chevrolet responded

under an hour isn't bad at all! See you next time

November 10, 2020

Went in for check engine light was told very vaguely Went in for check engine light was told very vaguely what was wrong not explained well at all told it would take 3 1/2 hours ended up taking 20 minu More

by SANDRASTARBUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Lashley
November 10, 2020

Miss Lisa always does an AWESOME JOB! I’m always so well taken care of whenever I come to her. Thank you so much Miss Lisa! Jarrett Schrom was also very kind an helpful while I waited in line. More

by OUTING_CHAYLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom, Lisa Guthrie
Nov 19, 2020 -

Regal Chevrolet responded

That is music to our ears -- thank you

November 09, 2020

The consultant did an excellent job.The person or The consultant did an excellent job. The person or persons involved with changing the compressor did a good job. I am concerned that they didn’t w More

by WILLIERDAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 19, 2020 -

Regal Chevrolet responded

We apologize for the inconvenience of not wiping the fingerprints, If you contact your service advisor they should be able to assist you with the scratch.

Nov 19, 2020 -

WILLIERDAVID responded

Sir: I will do so by contacting the consultant. Thank you for your time! Thank you! Respectfully David Willier

November 08, 2020

Jarrett thanks for all your help you were awesome very professional and courteous God bless you PS the courtesy driver was very professional and a very good driver and thank you to the technicians who sol More

by JAG50BOGOTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Nov 19, 2020 -

Regal Chevrolet responded

Thank you, our team was happy to help get you back on the road again!

November 07, 2020

Car was at the service dept. to check out the cause of a check engine light. Vehicle was taken promptly and within one hour the problem was determined and repair was begun. All work was completed within 3hr More

by GRANKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Nov 19, 2020 -

Regal Chevrolet responded

That's what we are here for, fixing cars and making people happy :)

November 06, 2020

My Service Advisor Chris was so awesome and helpful!! I so appreciate the help!! I always feel so well treated at this dealership. Thank you so much!! More

by coyledawn260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lashley
Nov 19, 2020 -

Regal Chevrolet responded

Thank you-- that's how it should be

November 06, 2020

The car was running poorly we also received a recall for the Chevy Cruz. They contacted us after evaluating the car, we had them fix the parts that were needed also fixed the parts for the recall. We have More

by pookygirl43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Nov 19, 2020 -

Regal Chevrolet responded

Glad to hear it!

November 06, 2020

Great service. Lisa and Marissa were great. Marissa is always awesome every time I’ve been there. They were able work with my time due to me needing to leave at a certain time from Lakeland to pick up my More

by SSTEV20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa, Lisa Guthrie
Nov 19, 2020 -

Regal Chevrolet responded

So glad we were able to help

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