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Regal Chevrolet - Service Center

Lakeland, FL

4.3
803 Reviews

803 Reviews of Regal Chevrolet - Service Center

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December 06, 2020

Regal Chevrolet- Best dealership in Lakeland, Florida. Everyone at both Regal's are always super nice and friendly. Appointments always available at my convenience. 5 stars! More

by Meru611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Dec 07, 2020 -

Regal Chevrolet responded

Thank you :)

December 03, 2020

Jarrett was very helpful. We will defiantly use the service department in the future. We were very satisfied with the service provided and are happy with our new vehicle. More

by THATCHER66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Dec 07, 2020 -

Regal Chevrolet responded

Thank you and Congrats

December 02, 2020

I had the pleasure of purchasing a new vehicle this past Saturday. It was the best customer service experience I’ve received...I would like to thank David my sales person, he is great and attentive! More

by kessodiallo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan May
Dec 07, 2020 -

Regal Chevrolet responded

Congrats on your new vehicle!!

December 02, 2020

Regal Chevrolet is very professional dealership. Very attentive and upfront with recommendations and very fair with pricing. Always a pleasant experience having my vehicle serviced at Regal. More

by TEE_2001US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Dec 07, 2020 -

Regal Chevrolet responded

Thank you, Drive safe & we will see you next time :)

December 01, 2020

The personal is amazing. But the waiting time was 3 hrs. which it never had happened. That is why I'm giving it 3 stars. More

by alina.alvarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Dec 15, 2020 -

Regal Chevrolet responded

Yikes, Sorry about that! must have been a busy day

December 01, 2020

Lisa is always a pleasure to deal with. She is very professional, courteous and knowledgeable. She does a great job of keeping me posted on the status of my vehicle. More

by steveb14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Dec 15, 2020 -

Regal Chevrolet responded

Thanks!

November 30, 2020

Displeased with service of car. Took back twice and still running worse than when I originally brought it in for general maintenance and definitely over paid. More

by FKEAGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Schrom
Nov 30, 2020 -

Regal Chevrolet responded

Thank you for your feedback, we would like to access your records and look into this further. Could you please reply privately with your name and telephone number? Thank you, Alaina Southern Customer Service Manager

November 30, 2020

Had to have collision repair done. Staff was great, kept me informed, work was done correctly. Had a problem with lane mitigation system. Regal Honda fixed it and so far is good to go. More

by JGRAVILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee in body shop
Dec 15, 2020 -

Regal Chevrolet responded

Thank you for choosing Regal!

November 28, 2020

Service dept is always friendly and informative on the work they will be doing. Appointments are always to my convenience. Work is usually done in a timely manner. More

by WILDABBEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie, Chris Lashley
Dec 15, 2020 -

Regal Chevrolet responded

We try! see you next time

November 27, 2020

The staff was professional and courteous. The wait time for a service wasn't bad at all. I would recommend this service department. I will be back. More

by wilson.h.warren
Recommend Dealer
Yes
Employees Worked With
Chris Lashley
Dec 15, 2020 -

Regal Chevrolet responded

Great!! See you next time!

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