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Regal Chevrolet - Service Center

Lakeland, FL

4.4
818 Reviews

818 Reviews of Regal Chevrolet - Service Center

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May 26, 2021

They were very professional and helpful on getting me in and out on a reasonable time. the work was done right. the lady at the service counter was very knowable in assisting me More

by mfitzgibbons
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Jun 02, 2021 -

Regal Chevrolet responded

Thanks for choosing Regal!

May 26, 2021

I had a scheduled appointment and the service took more time than expected. Also my extended warranty did not apply to my service. Unaware it had expired because my understanding was 60,000 miles yet Pau More

by DOROTHYB56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom, Lisa Guthrie, Paul Clason
Jun 02, 2021 -

Regal Chevrolet responded

Dorothy, Thank you for your feedback. Warranties can be tricky to understand at times, if you still have questions about it send your contact information to alaina.s@regallakeland.com she would be happy to pull up your warranty information and send to you.

May 26, 2021

Awesome service. Ran over a nail and had to have a tire replaced. She also changed the oil and got the car washed for me. More

by amys05vette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Jun 02, 2021 -

Regal Chevrolet responded

Yikes, glad we could help!

May 25, 2021

The staff was very friendly and the service was excellent but we were not able to find the problem with the brakes but they are keeping an eye on the problem More

by hawleytomjane
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Spong, Ricky Custodio
May 26, 2021 -

Regal Chevrolet responded

Sometimes it is difficult to duplicate, but we are confident you are in good hands :)

May 25, 2021

It’s cool it’s all right it is a handy please but I don’t like replacing an air conditioning coil not quite four years down the road that sucks More

by COBRA8166@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie, Chris Lashley
May 26, 2021 -

Regal Chevrolet responded

Thank you for your feedback.

May 25, 2021

On very short notice your service department was able to get my Pontiac G6 up and running again. Jared and the rest of the folks in service always do and always have done a fantastic job! More

by DKARRUDA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
May 26, 2021 -

Regal Chevrolet responded

Thank you for your feedback!

May 25, 2021

I was very pleased with the service for my broken air conditioner. It was a labor intense job and was done professionally. Jarrett was great! More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth and Mike, Jarrett Schrom
May 26, 2021 -

Regal Chevrolet responded

Thanks Kathy, glad you have cool air again, especially in the FL Heat !

May 25, 2021

Just boughht my first truck, a 2017 Colorado and Your body shop was the best in dealing with my repair. Parts department let me down with an order I placed that they never completed, I had to contact the More

by CHIPDITTMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the guy in body shop
May 26, 2021 -

Regal Chevrolet responded

Thank you for your feedback, we apologize for the inconvenience and will address this with our staff.

May 24, 2021

Everyone was really nice and helpful. Very quick service as well for a busy Saturday. Thanks again Regal Chevy! I will be looking to trade my car in very soon with you all. More

by SLang23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ragonese
May 25, 2021 -

Regal Chevrolet responded

Thank you!! We are here when you are ready to trade :)

May 24, 2021

Stephen Sponge was great to work with a very big asset to Regal. His getting our vehicle in immediately was a life saver with needing a new battery. More

by DOUBLEDISCOUNTFA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
May 25, 2021 -

Regal Chevrolet responded

Thank you, we couldn't agree more! Happy to hear you are back on the road, see you next time!

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