Regal Chevrolet

I needed an honest evaluation of my suspension and got information I could trust. I was told alot of my suspension was worn out by another shop and the evaluation turned up the other shop was wrong. information I could trust. I was told alot of my suspension was worn out by another shop and the evaluation turned up the other shop was wrong. More

I will told the auto shut off could be turned off by service I called they said no I would not have bought the car if I knew this service I called they said no I would not have bought the car if I knew this More

Last year labor charge was $10.00 This time it was $40.00?, $25.00 gift certificate was a joke. Service cost more this year $40.00?, $25.00 gift certificate was a joke. Service cost more this year More

Jarrett is great. Kept me informed of everything going on with my vehicle and helped me take advantage of rebates and free trials I did not know were available. Real asset to the company. with my vehicle and helped me take advantage of rebates and free trials I did not know were available. Real asset to the company. More

Lisa Guthrie and Chris Lashley were and are TREMENDOUSLY helpful on my last Service experience. Lisa Guthrie goes out her way to make sure the Customer is Happy and satisfied before they leave. Thank You helpful on my last Service experience. Lisa Guthrie goes out her way to make sure the Customer is Happy and satisfied before they leave. Thank You Lisa!! More

I was treated with great respect and everyone I spoke to was so kind and made my experience beyond my expectations and I felt as if I was a priority! Misael was the Best and I will definitely be a Regal cus was so kind and made my experience beyond my expectations and I felt as if I was a priority! Misael was the Best and I will definitely be a Regal customer for life!!! Thanks More

Between Misael, Zaq, Albert, and Lisa it truly was a great experience. They assisted me in filling out paperwork for my 2019 total loss truck. They also worked hard to get me a deal I believe was great great experience. They assisted me in filling out paperwork for my 2019 total loss truck. They also worked hard to get me a deal I believe was great for all of us on a 2019 truck. If not for Lisa getting my side steps I would have gone without and struggle with getting in and out. I'm a disabled Veteran and really needed them. More

This particular visit was great. Jarrett the service advisor was awesome. The only negative no vacuum & car wash. This visit would have been awesome instead of great if you still offered the free wash a advisor was awesome. The only negative no vacuum & car wash. This visit would have been awesome instead of great if you still offered the free wash and vacuum. I haven’t been this pleased with any other service from Regal. The service on an old Honda CRV with car wash & vacuum on a 15 year old vehicle sold me on Regal. I since have bought 2 New Vehicles from Regal Chevy. Regal Chevy service department in the past left a lot to be desired. More

They got me in quickly and located a hard to find part. Although it was the next day when the work was completed, Chris kept me informed of the progress. I picked my car up - no problems. Although it was the next day when the work was completed, Chris kept me informed of the progress. I picked my car up - no problems. More

There were some issues with final paperwork by Jarret, and Chris stayed later than he was supposed to to get it all straightened out for me. As I was on my way to pick the vehicle up Jarret called me to l and Chris stayed later than he was supposed to to get it all straightened out for me. As I was on my way to pick the vehicle up Jarret called me to let me know he realized he made the mistake and came back after hours to fix the mistake and apologized profusely. I realize mistakes happen and the fact that he was willing to come in after hours to take care of my situation, and called me to apologize really meant a lot. Everyone makes mistakes and I feel that the way a company deals with negative situations says way more than how they do with positive situations. The way Chris and Jarret took care of me tells me that Regal Chevy is the type of business I like to do business with. I just opened a new business location in the area and will definitely be returning for future service work. More