Regal Chevrolet

Great service! Fast and efficient. I will come back and purchase my next truck from Regal. The level of customer service was amazing and the quality of work was above par. purchase my next truck from Regal. The level of customer service was amazing and the quality of work was above par. More

Great service and professional staff, will return in the future, have already made a appointment for additional work to be done, lisa Guthrie is very good at what she does, and mechanic was exceptional!! future, have already made a appointment for additional work to be done, lisa Guthrie is very good at what she does, and mechanic was exceptional!!! More

NO they won't top off fluids, NO they can't document tire pressure, they will do that point inspection whatever that is. Charged me 69.00 for one lug nut even though the tires were already off for the rotat pressure, they will do that point inspection whatever that is. Charged me 69.00 for one lug nut even though the tires were already off for the rotation. Did not put sticker for oil change next time had to go in and get a handwritten one. Did not reset the oil life on the radio, had to call and the cashier walked me through it and even let me send her pics of my radio buttons on her phone. I thought it said low coolant asked if they would check it. NO have to bring in for inspection see why it's low for 89.00. So while Sal says YES, some in service say NO. I get a call from a young person who does not seem really interested in my satisfaction but wants to know, anyway. Told her the price charged was slightly different from the amount texted to me. Suffered through a loud soap opera during my wait only to find a remote kind of hidden by the coffee machine. Maybe I just got a day that everyone was sick of customers or maybe the staff is just burned out on service with a smile and tired of having a YES CAN DO attitude. I only spoke to a few people and maybe the others were ok I don't know. I appreciate the special price for the happy hour oil change but feel all customers should really be treated the same regardless of the price. It ended up costing me nearly 100.00 anyway. Kind of left me with the feeling that there's a lot of pressure to make money in service dept. at the expense of really good customer service. More

Fast and friendly. Complete and always stayed in touch with me the customer. Chris was more than informative and saved me a few dollars not expecting that with me the customer. Chris was more than informative and saved me a few dollars not expecting that More

Jarrett aimed to please and he did! He kept me informed of what was happening the entire time my car was being worked on. I was provided a rental. It was a huge repair and he agreed Regal Chevrolet will st of what was happening the entire time my car was being worked on. I was provided a rental. It was a huge repair and he agreed Regal Chevrolet will still be there if there are anymore problems. Thanks. More

Very pleased with the work that was done. Customer friendly service reps and shuttle driver. I have been a customer since I moved here four years ago. friendly service reps and shuttle driver. I have been a customer since I moved here four years ago. More

Very satisfied with the service I always get from Regal! Chris is always friendly and ready to ask any questions you may have at the moment. Chris is always friendly and ready to ask any questions you may have at the moment. More

This dealership was exceptional. My service advisor worked hard for me and made sure that I was thoroughly taken care of. Jarrett was very professional and even went above and beyond to set up my onsta worked hard for me and made sure that I was thoroughly taken care of. Jarrett was very professional and even went above and beyond to set up my onstar account for me. More

The service advisor, steve , contacted me several times, keeping me updated about the status of my truck. I appreciate everything the service department did for my vehicle thank you.😀👍 keeping me updated about the status of my truck. I appreciate everything the service department did for my vehicle thank you.😀👍 More

There was some miscommunication, but my Service Advisor, Jarrett, went above and beyond to ensure I was satisfied with the outcome. Overall, my experience was great. Jarrett, went above and beyond to ensure I was satisfied with the outcome. Overall, my experience was great. More