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Regal Chevrolet

Lakeland, FL

4.5
1,178 Reviews
When you're looking for an auto dealership in Lakeland near Winter Haven or any surrounding area, you'll find no pressure and no hassles at Regal Chevrolet, conveniently located at 925 Bartow Rd. Give us an opportunity to serve you and you'll see the difference. Please check out our Lakeland Chevrolet hours and directions page for more information on how to find our dealership. Our staff is on hand and eager to assist you in finding the perfect car for you and your everyday needs. We take pride in the level of service we provide, so come on in and let us show you why we're the premier choice for Winter Haven Chevrolet drivers. We offer competitive rates on auto loans to help you buy the vehicle you need. We look forward to serving our Tampa, FL Chevrolet shoppers too.
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925 Bartow Road

Lakeland, FL

33801

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Showing 1,178 reviews

June 18, 2021

I came in for a routine oil change and tire rotation because I love their service department but I noticed a sign about a trade in upgrade program. The next thing I knew, I was driving home in a brand n More

by LDN910
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Wicher
Jun 25, 2021 -

Regal Chevrolet responded

Getting a new vehicle is WAY more exciting than an oil change, congrats on your new Chevrolet!

June 15, 2021

Cost was to high for service rendered . No vacuum . Can get same thing done for a much lower cost . Costumer service was good but a bad price . More

by DANIEL.WALKER94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Lashley
Jun 16, 2021 -

Regal Chevrolet responded

Daniel, thank you for your feedback. We do use OEM parts and a high quality oil but you can always check out our website & social media for coupons.

June 15, 2021

Awesome service. Great experience. Very happy witj the vehicle. Would recommend the dealership to to anyone looking to by an vehicle. Everyone is very nice More

by sims04069
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Custodio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefanie Short, Charlie Norwood
Jun 16, 2021 -

Regal Chevrolet responded

Thank you and congrats on your new Chevrolet!

June 13, 2021

Very friendly and accommodating until I did not receive several items agreed as part of my new car purchase. Never heard back from dealership management. More

by crump3894
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Wicher, Ben Kirkpatrick
Jun 16, 2021 -

Regal Chevrolet responded

Thank you for your feedback, Please reply with a private message or reach out to Customer Service Manager at 863-333-4633 with your information so we can see if the items are perhaps on backorder still. We apologize for the inconvenience.

Jun 16, 2021 -

crump3894 responded

Items are not on back order.

Jun 16, 2021 -

Regal Chevrolet responded

We have been trying to contact you, but have been unsuccessful. please call us so we can help resolve issues.

Jun 16, 2021 -

crump3894 responded

I have been returning the texts I’m receiving.

June 12, 2021

Service department must be under staffed. On the third appointment they finally had time to service my vehicle. Lisa was very helpful. Thank goodness it was a covered repair. More

by pjkuzlik
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Regal Chevrolet responded

Like most of the country we are struggling with staff at times, We apologize for the inconvenience, and will be looking into this further because this is highly unusual unless it was extensive work that was needed.

June 11, 2021

Good people! Lisa and Kenny did a good job and customer service. I will recommend this to everyone. Kenny explained and go for the best! More

by 1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny mechanic
Jun 16, 2021 -

Regal Chevrolet responded

Thank you, we love that we have involved mechanics who will explain what's best for your vehicle!

June 11, 2021

The service Dept. messed up my oil change. But, a manager, Steve Chilton, made things right by fixing the problem. He made a trip to me and my truck is now better. Thank you! More

by Hey2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Spong
Jun 16, 2021 -

Regal Chevrolet responded

Thank you for giving us the opportunity to correct the issue.

June 10, 2021

It's been 3 weeks, & 2 calls,No bed liner, tint on windows have discolor spots, got a used package of wheel locks, problems w/maintenance plan!!!! More

by DonnaDomig
Recommend Dealer
No
Employees Worked With
Misael Ortega
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zaqueray Berridge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, in Finance,many issues& problems
Jun 16, 2021 -

Regal Chevrolet responded

The bed liner is on the way & good news the window tint is under warranty for LIFETIME!! give us a call and we will answer all of your questions!

June 10, 2021

Regal provides Great service and friendly/knowledgeable staff. The scheduling process is easy, if needed they shuttle you to work and back, as per your schedule. More

by MARIACDOMINGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Regal Chevrolet responded

Thank you for choosing Regal Chevrolet😁

June 08, 2021

Had an 830 and 9am appt for oil changes on the two cars I bought. Arrived at 830 and were sent away with car number two because they didn’t have time to do it until car one was done. 2 hours later when we More

by slkdk1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Clason
Jun 16, 2021 -

Regal Chevrolet responded

We apologize for the inconvenience and will look into this with our management staff. This is a highly unusual situation that we find ourselves as well as the rest of the nation with being short staffed. We hope you are willing to give us another try.

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