Regal Chevrolet
Lakeland, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I came in for a routine oil change and tire rotation because I love their service department but I noticed a sign about a trade in upgrade program. The next thing I knew, I was driving home in a brand n because I love their service department but I noticed a sign about a trade in upgrade program. The next thing I knew, I was driving home in a brand new vehicle and I love it! More
Cost was to high for service rendered . No vacuum . Can get same thing done for a much lower cost . Costumer service was good but a bad price . get same thing done for a much lower cost . Costumer service was good but a bad price . More
Awesome service. Great experience. Very happy witj the vehicle. Would recommend the dealership to to anyone looking to by an vehicle. Everyone is very nice vehicle. Would recommend the dealership to to anyone looking to by an vehicle. Everyone is very nice More
Very friendly and accommodating until I did not receive several items agreed as part of my new car purchase. Never heard back from dealership management. several items agreed as part of my new car purchase. Never heard back from dealership management. More
Service department must be under staffed. On the third appointment they finally had time to service my vehicle. Lisa was very helpful. Thank goodness it was a covered repair. appointment they finally had time to service my vehicle. Lisa was very helpful. Thank goodness it was a covered repair. More
Good people! Lisa and Kenny did a good job and customer service. I will recommend this to everyone. Kenny explained and go for the best! service. I will recommend this to everyone. Kenny explained and go for the best! More
The service Dept. messed up my oil change. But, a manager, Steve Chilton, made things right by fixing the problem. He made a trip to me and my truck is now better. Thank you! manager, Steve Chilton, made things right by fixing the problem. He made a trip to me and my truck is now better. Thank you! More
It's been 3 weeks, & 2 calls,No bed liner, tint on windows have discolor spots, got a used package of wheel locks, problems w/maintenance plan!!!! windows have discolor spots, got a used package of wheel locks, problems w/maintenance plan!!!! More
Regal provides Great service and friendly/knowledgeable staff. The scheduling process is easy, if needed they shuttle you to work and back, as per your schedule. staff. The scheduling process is easy, if needed they shuttle you to work and back, as per your schedule. More
Had an 830 and 9am appt for oil changes on the two cars I bought. Arrived at 830 and were sent away with car number two because they didn’t have time to do it until car one was done. 2 hours later when we bought. Arrived at 830 and were sent away with car number two because they didn’t have time to do it until car one was done. 2 hours later when we picked up car one we were told it would be another 2.5 hours for car two. Unacceptable. 4.5 hrs for two scheduled oil changes?! Purchased maintenance plan at sale of vehicle that didnt cover their 10k mile additive. Was told it wouldn’t be more than $60. Was $130 at cashier. They did fix that but only gave excuses on why it was taking so long to do oil changes. Now I have to find somewhere else to take my vehicles. No service group with a 2.5 hr wait for an oil change needs your business. They seem to be doing fine with the customer base that they have. Now I’ve waited 3 days just to find out what that maintenance plan actually covers with no response. More