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Regal Chevrolet

Lakeland, FL

4.5
1,170 Reviews
When you're looking for an auto dealership in Lakeland near Winter Haven or any surrounding area, you'll find no pressure and no hassles at Regal Chevrolet, conveniently located at 925 Bartow Rd. Give us an opportunity to serve you and you'll see the difference. Please check out our Lakeland Chevrolet hours and directions page for more information on how to find our dealership. Our staff is on hand and eager to assist you in finding the perfect car for you and your everyday needs. We take pride in the level of service we provide, so come on in and let us show you why we're the premier choice for Winter Haven Chevrolet drivers. We offer competitive rates on auto loans to help you buy the vehicle you need. We look forward to serving our Tampa, FL Chevrolet shoppers too.
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925 Bartow Road

Lakeland, FL

33801

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Showing 1,170 reviews

June 10, 2021

It's been 3 weeks, & 2 calls,No bed liner, tint on windows have discolor spots, got a used package of wheel locks, problems w/maintenance plan!!!! More

by DonnaDomig
Recommend Dealer
No
Employees Worked With
Misael Ortega
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zaqueray Berridge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, in Finance,many issues& problems
Jun 16, 2021 -

Regal Chevrolet responded

The bed liner is on the way & good news the window tint is under warranty for LIFETIME!! give us a call and we will answer all of your questions!

June 08, 2021

I will forever be very thankful for Ricky’s greatest friendly customer service, guidance. This young man went above and beyond to explain the process through everything. Took my previous vehicle in for More

by LJELCASTRO
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ricky Custodio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Regal Chevrolet responded

Wow, a new truck is so much more fun than an oil change! 🤣 Congrats and thank you for choosing Regal Chevrolet

June 08, 2021

Had an 830 and 9am appt for oil changes on the two cars I bought. Arrived at 830 and were sent away with car number two because they didn’t have time to do it until car one was done. 2 hours later when we More

by slkdk1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Clason
Jun 16, 2021 -

Regal Chevrolet responded

We apologize for the inconvenience and will look into this with our management staff. This is a highly unusual situation that we find ourselves as well as the rest of the nation with being short staffed. We hope you are willing to give us another try.

June 08, 2021

Great customer service. The only thing I would say is with me being there right at 7am the lobby should not have been dirty. It’s one thing if it’s just one or 2 things but there was trash on the tables More

by Tonye-Sylest
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Jun 16, 2021 -

Regal Chevrolet responded

Tonye, Thank you for your feedback. We will speak to the staff about cleaning up at the end of the night. We do have a fulltime cleaner that is here during business hours to keep things tidy throughout the day. (she must have been running late)

June 08, 2021

Regal Chevrolet staff is very nice and professional. Always available to answer any question one may have. This is my go to place for vehicle service. More

by ogarzon03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clason
Jun 16, 2021 -

Regal Chevrolet responded

Thank you, we are here for any of your questions & automotive needs :)

June 07, 2021

Going to Regal for service is always easy, fast and a great experience. When people care it makes a difference and Regal’s team always cares. Thank you for the wonderful work More

by FSP-442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Campisi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Schrom
Jun 16, 2021 -

Regal Chevrolet responded

Thank you for choosing Regal :)

June 04, 2021

The service guys was very helpful and kept us informed with what was going on with our vehicle. they gave my wife and I great service. More

by mike1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Jun 07, 2021 -

Regal Chevrolet responded

Thank you Mike~

June 02, 2021

I was disappointed with the mechanic who service my AC. I believe he should have checked the vacuum test before giving me back my vehicle with a leak in The evaporator. It cost me 2 more days without my veh More

by SMAFF50/
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lashley
Jun 03, 2021 -

Regal Chevrolet responded

Thank you for your feedback, it is important to us and we will use it to improve. We apologize for the inconvenience.

June 02, 2021

Was very impressed with your service process. Jarret was great to work with and was good at keeping me updated. To this point the work performed has been acceptable. More

by jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Jun 03, 2021 -

Regal Chevrolet responded

Hopefully it will continue to stay that way :)

June 02, 2021

The customer service is excellent, timely assistance, cordial behavior, efficient communication, I was surprised how fast the service was done. Scheduling the service was easy and fast More

by patrickcuauro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Spong
Jun 03, 2021 -

Regal Chevrolet responded

Thank you Patrick!

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