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Regal Chevrolet

Lakeland, FL

4.5
1,178 Reviews
When you're looking for an auto dealership in Lakeland near Winter Haven or any surrounding area, you'll find no pressure and no hassles at Regal Chevrolet, conveniently located at 925 Bartow Rd. Give us an opportunity to serve you and you'll see the difference. Please check out our Lakeland Chevrolet hours and directions page for more information on how to find our dealership. Our staff is on hand and eager to assist you in finding the perfect car for you and your everyday needs. We take pride in the level of service we provide, so come on in and let us show you why we're the premier choice for Winter Haven Chevrolet drivers. We offer competitive rates on auto loans to help you buy the vehicle you need. We look forward to serving our Tampa, FL Chevrolet shoppers too.
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925 Bartow Road

Lakeland, FL

33801

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Showing 1,178 reviews

June 28, 2021

Great service. Fixed the car in a timely manner and knew exactly what to fix. Like how you can text abd ask questions during your service More

by DevinK124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lashley
Jul 16, 2021 -

Regal Chevrolet responded

Thanks for the 5 stars!

June 28, 2021

I was greeted as soon as I got there and they were done with the service job in less than one hour. More

by KWATERS501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Regal Chevrolet responded

That's fantastic! See you next time :)

June 28, 2021

Easy to get in. Customer transportation is great, very nice to have. Also, service department employee Lisa Guthrie is main reason I come to Regal Chev. for service. A professional with knowledge and More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Regal Chevrolet responded

Thanks for the 5 stars!

June 28, 2021

I went in for a basic tire repair for my truck and everything went downhill. The service representatives in the office were more about shop talk amongst themselves than with the customers paying money More

by zachsworld0513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lashley, Melissa Ragonese
Jul 06, 2021 -

Regal Chevrolet responded

Zach, Thank you for your feedback, while our team should have kept their personal conversations to a minimum it was after hours that they opened up to assist you. The tool was not necessary to complete the job, we needed it as a courtesy to put the tire back for you. All of our customers are important to us, which is why we had several staff members stay after hours to get you back on the road safely as quickly as possible for your convenience. We apologize that this did not meet your satisfaction.

June 25, 2021

Great service at the Regal Chevrolet dealer in Lakeland Florida the sales man was very helpful and he took his time with as to provide good service More

by Norel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Norwood
Jun 28, 2021 -

Regal Chevrolet responded

Thank you for your feedback, congrats on your new Chevrolet!

June 25, 2021

I was treated as if I was not there and the things that I asked for were not answered until I mentioned that is wasn’t answered. I wanted to know about a tool for my spare tire. The mileage sticker was not p More

by Catarvariley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Ragonese
Jun 25, 2021 -

Regal Chevrolet responded

We apologize and will speak with your service advisor, we do not want any customers to leave feeling like their needs were not addressed.

June 25, 2021

Everyone was Very helpful and kind. I felt like I could trust them and the suggestions they made in what services were needed at the time! More

by TAYLOR.CAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clason
Jun 28, 2021 -

Regal Chevrolet responded

Thank you for trusting us with your vehicle

June 24, 2021

I'm very happy with the service department and how they handled my vehicle they took my vehicle in with transmission issues and walked out with a new transmission covered under warranty thank you very much More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Regal Chevrolet responded

Congrats on your new transmission! Hoping it will be smooth driving for many years to come :)

June 24, 2021

No issues getting a great deal put together. Dealership staff kept me moving along and took care of my trade in. Definitely one of.my better dealership experiences. More

by Paul Buoniconti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Custodio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Kirkpatrick, Albert Rivera
Jun 25, 2021 -

Regal Chevrolet responded

Thank you Paul, we are so glad you chose to come to Regal for you vehicle purchase!

June 24, 2021

My visit was with Regally KIA service very good service. More

by JOCKO_48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Jun 25, 2021 -

Regal Chevrolet responded

Thanks for choosing us for your service department :)

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