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Regal Chevrolet

Lakeland, FL

4.5
1,177 Reviews
When you're looking for an auto dealership in Lakeland near Winter Haven or any surrounding area, you'll find no pressure and no hassles at Regal Chevrolet, conveniently located at 925 Bartow Rd. Give us an opportunity to serve you and you'll see the difference. Please check out our Lakeland Chevrolet hours and directions page for more information on how to find our dealership. Our staff is on hand and eager to assist you in finding the perfect car for you and your everyday needs. We take pride in the level of service we provide, so come on in and let us show you why we're the premier choice for Winter Haven Chevrolet drivers. We offer competitive rates on auto loans to help you buy the vehicle you need. We look forward to serving our Tampa, FL Chevrolet shoppers too.
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925 Bartow Road

Lakeland, FL

33801

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Showing 1,177 reviews

July 01, 2021

Melissa is the best service person I have ever dealt with. I was not impressed with sales but am very impressed with the service department. Thank you Melissa! More

by ryanhughes774
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ragonese
Jul 16, 2021 -

Regal Chevrolet responded

Thank you for the feedback Ryan, we will bring this to the attention of management. Glad our Service was able to win you over though

July 01, 2021

Melissa was great...communication was on point and everybody was courteous...only complaint vacuum should be included in the wash..pretty basic service only makes sense.. More

by ashleyfl28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ragonese
Jul 16, 2021 -

Regal Chevrolet responded

Thanks for the feedback Ashley, we removed the courtesy vacuum to help speed up the process, but we will bring up your suggestion to management.

June 30, 2021

Disappoint i buy a use pick up and sale person dint tell me that the car was in to crashes and old mats and tires. More

by maliz01
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky Custodio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Regal Chevrolet responded

We have Autocheck & Carfax available for every vehicle in our inventory. with over 561 used vehicles in inventory our sales people do not know the Carfax by memory, you just need to ask if that is important to you. If you would like further information call Customer Service Manager Alaina Southern at 863-333-4633 she will be happy to help!

June 30, 2021

Awesome salesman. Thanks for helping me out. He went above and beyond to make sure I had all the information need to get a new truck. More

by jlkm0115
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Custodio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Regal Chevrolet responded

Thanks & Congrats on your new Chevrolet Truck!

June 30, 2021

Every employee we were in contact with were very friendly and polite. Ricky Custodio made the purchasing process very stress free. He was very professional and followed through with his promised commitments More

by jk.jewell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Custodio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Woodard , Dianne, Paul Clason
Jul 16, 2021 -

Regal Chevrolet responded

Thank you and congratulations on your new Chevrolet, we hope you are still enjoying your new truck and we will see you again when you need your vehicle serviced (or more accessories!)

June 30, 2021

The staff was courteous knowledgeable efficient. The facility was very clean and accommodating. The wait time was very good . The free car wash was a great perk . Service writer Jarrett very organized. More

by rsimone0121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Jul 16, 2021 -

Regal Chevrolet responded

Thanks, we hope to see you again at our service department!

June 30, 2021

SoFor my experience has been wonderful I hope that the county is that I experience at this location is the same this day and every day thank you More

by Sherm-dod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Wicher, Ben Kirkpatrick, Issa Bendeck, Melissa Ragonese
Jul 16, 2021 -

Regal Chevrolet responded

Thank you!

June 29, 2021

Professionalism, Promptness of Service, Pleasant, I’m totally impressed with the Quality of total service. Paul and staff was respectful and kind, great group you have there More

by ChazR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clason
Jul 16, 2021 -

Regal Chevrolet responded

Thank you! We hope to see you next time for service!

June 29, 2021

Ricky helped me get my used 2500 truck! He made it easy to work and made the experience amazing! Definitely recommend! More

by Justin Sam Marco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Custodio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Regal Chevrolet responded

Thanks and congrats on your new Chevrolet 2500!

June 28, 2021

Great service. Fixed the car in a timely manner and knew exactly what to fix. Like how you can text abd ask questions during your service More

by DevinK124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lashley
Jul 16, 2021 -

Regal Chevrolet responded

Thanks for the 5 stars!

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