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Regal Chevrolet

Lakeland, FL

4.5
1,266 Reviews
When you're looking for an auto dealership in Lakeland near Winter Haven or any surrounding area, you'll find no pressure and no hassles at Regal Chevrolet, conveniently located at 925 Bartow Rd. Give us an opportunity to serve you and you'll see the difference. Please check out our Lakeland Chevrolet hours and directions page for more information on how to find our dealership. Our staff is on hand and eager to assist you in finding the perfect car for you and your everyday needs. We take pride in the level of service we provide, so come on in and let us show you why we're the premier choice for Winter Haven Chevrolet drivers. We offer competitive rates on auto loans to help you buy the vehicle you need. We look forward to serving our Tampa, FL Chevrolet shoppers too.
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925 Bartow Road

Lakeland, FL

33801

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Showing 1,266 reviews

February 10, 2020

I thought I would be in service for a hour and forty five minutes I was only there for 45 minutes best service I ever received. More

by harveyjackson02
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
Feb 18, 2020 -

Regal Chevrolet responded

Always nice to have a shorter wait time!! :)

February 10, 2020

Thank you for the prompt professional service . One of the less pressured car buying experiences I've ever had. Pete wicher was great to work with and I can't thank him enough. More

by jclark504
Recommend Dealer
Yes
Employees Worked With
Pete Wicher, Thomas Farris
February 09, 2020

Service was excellent, but tech.need updates on computer sys Our service adviser Brain was excellent and would keep us well informed on our car. Also setting us up with a loaner. Waiting area was excellent and v More

by sheila_b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 18, 2020 -

Regal Chevrolet responded

Thank you!

February 08, 2020

I cannot thank Misael and the staff at Regal enough. They were amazing and helped so much to turn a bad situation into a good one! More

by gretchenspindler
Recommend Dealer
Yes
Employees Worked With
Misael Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Regal Chevrolet responded

Congrats on your new vehicle!

February 07, 2020

Lisa is a excellent service advisor and was very helpful in the way she explained to me how that if I don't drive 5 to 6 thousand miles in a 6 month time span that I should get my oil and tire rotation More

by brmrphy1
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Feb 18, 2020 -

Regal Chevrolet responded

Thanks, we have to agree with you, Lisa is great!

February 07, 2020

Everything went great as normal! Will always be a regal customer. I even got my tow hitch put on the next day without waiting a week!! More

by GORMANCATY
Recommend Dealer
Yes
Employees Worked With
Leah Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2020

I especially like the service I get when I see Lisa in your service department on Bartow Road. I am always taken care of by her in a very professional manner. Also the rest of the staff there are nice. More

by BAJLEJ
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
Feb 18, 2020 -

Regal Chevrolet responded

Thank you!

February 06, 2020

This is the best dealership in Polk County. From top to bottom they prioritize great customer service. They take pride in putting customers in the car of their dreams. Misael Ortega is highly recommended. More

by Josephqblack
Recommend Dealer
Yes
Employees Worked With
Misael Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagan Basen, Thomas Farris, Ben Kirkpatrick, Haleigh Nicholson, Kevin Colley
February 05, 2020

This dealership has TERRIBLE customer service! We came in for a oil change and a tire alignment which they told us would only take 30-45 minutes, we ended up being there for over 2 hours. Whenever we asked w More

by TJ_HAILEY
Recommend Dealer
No
Employees Worked With
Jarrett Schrom, Angelo Mendez, Kevin Colley, Lisa Guthrie
Feb 05, 2020 -

Regal Chevrolet responded

Thank you for your feedback, I looked up your records and you were here for just under 2 hours. We apologize for the inconvenience if the timing was misunderstood, but for both an oil change and alignment this timing is typical. A detailing was not on your records as a service purchased, we did however complete a courtesy exterior car wash, with the option to upgrade to a detail, that was declined. We pride ourselves in customer service and want all of our customer to feel 100% satisfied when they leave our service department, we turn on the AC because it is extremely hot in FL and we want our customers to enter a vehicle that has been cooled down for them. We apologize again for the inconvenience.

February 05, 2020

Jarett did great job at the service desk, I will return . He informed me every step of the way. He also save me $2200 through my warranty company so I didn’t have to pay anything out of pocket! More

by Stephen.jhj
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
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