Reedman Toll Subaru - Langhorne

I was happy with the experience until 3 weeks later when I found out that either the sales rep, his supervisior, the finance department or some combination of the three had completely screwed me (with help I found out that either the sales rep, his supervisior, the finance department or some combination of the three had completely screwed me (with help from someone at Colonial Nissan.) I was getting out of my Nissan lease early to get into a Subaru- upon dropping off my Nissan a manager there said he wanted to buy my car. He spoke to the sales rep who was helping me at Subaru- the two of them worked out some deal that was supposed to lower my payments, but changed my original offer. Whatever the Subaru finance department was supposed to do "took too long" so the Nissan guy bailed on his end of the deal, leaving me on the hook for $3,951.81, due in less than a month from me finding out about it. Of course there is no paperwork showing what was supposed to happen, only text messages between myself & both men from the dealerships blaming eachother for what is now my four thousand dollar problem. Zero people have been helpful to get this resolved, & I have to magically come up with this money I do not have- I was not even made aware of the possibility of this happening. I dont know what what any of these people gained out of this situation but I do blame myself for being naiive enough to let predatory sales reps take advantage of me with shady business practices. Even though I love the car I deeply regret spending my money here & will never do business with either dealership again. More

I brought my subaru crosstrek in for scheduled service. I was pleasantly surprised to be in and out in record time. I also like the location which is close to my home. Considering all that was done, I give was pleasantly surprised to be in and out in record time. I also like the location which is close to my home. Considering all that was done, I give their service dept. A thumbs up. More

I had an appointment for 8:30am & was told I was one of the first appointments. I got there a little early. There were 10 cars in front of me! Only one guy was working, the other just didn't show. We all h the first appointments. I got there a little early. There were 10 cars in front of me! Only one guy was working, the other just didn't show. We all heard about it as the one woman kept yelling about it. I didn't get out of there until 11:15am. I think a lot of the other people that were there did not have appointments. More

Upon my most recent visit there for an inspection I arrived at 8:30 and wasn’t out of there until one. They tried desperately to explain to me what they were doing and why but honestly I am not a mecha arrived at 8:30 and wasn’t out of there until one. They tried desperately to explain to me what they were doing and why but honestly I am not a mechanically inclined person and I figured I knew that what they were doing as I’ve been dealing with Reedman for a while and and had a good repertoire with them. My complaint upon this visit is the fact that I had no idea I was going to be there that long if I had known that I would’ve gotten somebody to pick me up and wouldn’t have sat there for all those hours I was frankly a little bit disturbed at this. I am sure they do impeccable work but a little bit of warning about the time would’ve been nice More

It is always a pleasure going to get my car serviced at Reedman Toll Subaru. Quick and efficient service. I will continue to recommend. Thank you Patrick for all your assistance. Reedman Toll Subaru. Quick and efficient service. I will continue to recommend. Thank you Patrick for all your assistance. More

Patrick is amazing and how he handles customers he makes you feel like family!! He always makes sure everything is done in a timely matter! you feel like family!! He always makes sure everything is done in a timely matter! More

Always satisfied with the service , the employees are all professional and I am always treated well no matter whom I talk too. I will always come here for all of my needs! professional and I am always treated well no matter whom I talk too. I will always come here for all of my needs! More

Fast, friendly service. Very knowledgeable people in service department. They do excellent work. They let you know what is going on every step of the way. I will definitely come back here for all my se service department. They do excellent work. They let you know what is going on every step of the way. I will definitely come back here for all my service needs. More

Took car in fast for oil change and had it done within one hour. Called to let me know car was done; no appointment necessary one hour. Called to let me know car was done; no appointment necessary More

Quick service no appointment was neededWhat a great Quick service no appointment was needed What a great policy. Car was handled promptly and courtiously. Nice to know we could count on Reedman Toll. Quick service no appointment was needed What a great policy. Car was handled promptly and courtiously. Nice to know we could count on Reedman Toll. More