Reedman Toll Auto World

Franklyn was by far the most friendly, helpful, polite (I really can't say enough nice thing about him) salesman we have ever encountered. Couple that with Justin, the Manager, who worked very hard to accom really can't say enough nice thing about him) salesman we have ever encountered. Couple that with Justin, the Manager, who worked very hard to accomodate our wishes and financial appetite, buying not just one, but two vehicles from them was a great experience. We had been at a competitor earlier in the day and were met there with arrogance, to say the least. Should anyone we know require the purchase of a vehicle, whether new or used, we will most definitely recommend that they visit Franklyn and Justin at Reedman-Toll for their automotive needs. There were, however, two negative points to our visit. The first was the extremely long (over an hour) wait to sign paperwork and the second was the shoddy job that was done by the detailing department (we sent the car back to be re-detailed). These issues really need to be addressed by management to improve the overall rating of the company. More

Over the last 3 months, myself and a buddy have been researching trucks 24/7. It finally got to the point it was an addicition. Being from Jersey going to Reedman was a long drive, but the payoff was researching trucks 24/7. It finally got to the point it was an addicition. Being from Jersey going to Reedman was a long drive, but the payoff was well worth it! You arrive to acres upon acres of vehicles, all open and ready to be scrutinized from interior to exterior. After about a month of going from dealership to dealership, i headed back to Reedman where my buddy was working a deal with Mr. Rouda. In talking to Mr. Rouda, i expressed that i was not interesting in buying a new truck until about a year from now, but he said "no problem, if you need anything im here for you". After bothering him for few hrs that day, checking out all the trucks, and taking one for a test drive, Mr. Rouda made the comment that sold me as "my guy" of whom i was going to buy from. Mr. Rouda told me after tying up nearly 4 hrs of his time, "All I ask is that when you do decide to get a vehicle, you give me a chance". I was floored by that comment, he was not the typical salesman, he was a geniune guy! Needless to say, the past month after test driving, i was hooked, and moved up my truck buying plans by 11 months!! My wife and I walked into the dealer, met with Mr. Rouda and got the best deal of my life! We ending up buying a more expensive truck and even now as gas prices are on the rise, i would not reconsider my decision!! After all the paperwork was signed, we preceeded to the Delivery Department where we were greeted by Mr. DiPasquale. Mr. DiPasquale was a true professional and due to some of the time delays we experienced that were out of his control, he rewarded us with a free oil change! It was a truly nice thing and says a lot about Reedman's customer service policy! I would recommend Reedman to anyone in the Tri-state area! When my wife is in the market for a new car, we know where we will be headed... Reedman Toll! More

I was driving a Cadalic Escalade that I loved that was getting older and starting to have problems. Additionally, I wanted something more fuel efficient as I was spending $120 a week in gas just getting getting older and starting to have problems. Additionally, I wanted something more fuel efficient as I was spending $120 a week in gas just getting back and forth to work. I went to the Reedman Toll dealershis under the reccomendation of a dear friend. I found a used HHR that was within the payments that I was prepared to pay. I bought the car. At the time I worked with Mr. DeGeorge. After about 6 weeks I was juste very dissatisfied with the vehicle. I could not get used to such a down grade in size of vehicle. My last two cars were SUVs and I really felt confined in the HHR. I was searching the internet and found a 2008 Jeep Patriot on the Reedman Toll website. I made an appointment to test drive the Patriot. Again, I worked with Mr. DeGeorge. Despite everything financing for the used vehicle was not possible. Mr. DeGearge contacted Jim Hughes in the Chrysler New Car Sales Show Room and explained my situation. I then went down to talk with Mr. Hughes. He told me that there were some incentive programs offered by Chrysler and that he could put me into a PT Cruiser or new Patriot with decent financing. He was honest and said that better deals could be made on the PT Cruisers but he really wanted me to consider what I wanted to do as he would not want to see me back at the dealership because I was dissatisfied with another purchase. He did say that he was confident that he could do something with incentives on a Patriot but I would have a higher payment that what I was paying for the HHR. After going up an looking at the stock of PT Cruisers and Jeep Patriots, I found a Jeep that I really liked. It gave me much more room than the HHR although not as much as the Escalade. It was higher off the ground that the HHR and it was a 4X4. Mr. Hughes was able to offer a reduction in the price of the vehicle of about $4,000 between incentives and rebates and he was able to secure financing at 1.9% APR over 72 months which did increase my monthly payment butwas manageable. He was also able to secure 0% financing for 60 months but the payment was too high for my comfort level. Due to the honesty and diligence of the Reedman Toll employees I am now in a vehicle that I am totally satisfied with and drive more than I ever imagined (in 6 weeks I have over 3700 miled accumulated). I have told many people about the service that I received at the dealership and anticipate using them for future purchases. More

I went into the dealership looking at both used and new cars. The salesman was so helpful and friendly. He spent a lot of time showing me my options. He provided me with all of the information I needed to cars. The salesman was so helpful and friendly. He spent a lot of time showing me my options. He provided me with all of the information I needed to make a decision. Every person I met there was so easy to work with. They made buying a car a very pleasant experience. More

I have bought and leased numerous cars from Jim. If you see a price on their website, that's the price you pay when you get to the dealer. No games, and if the car was sold you can pick any matching stick see a price on their website, that's the price you pay when you get to the dealer. No games, and if the car was sold you can pick any matching sticker model from their inventory. Will be back. More