Reeder Chevrolet
Knoxville, TN
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The team in the body at Reeder Chevrolet Knoxville are awesome. It was a great overall experience, and they did an awesome job on my car!!! Melissa and Christian were very personable and made me feel tha awesome. It was a great overall experience, and they did an awesome job on my car!!! Melissa and Christian were very personable and made me feel that they appreciated my business. More
I am writing this review in hopes it will save someone lots of trouble and money. I purchased a brand new 2023 Tahoe in November 2023 and was promised a number of free oil changes. Drove 45 minutes to Ree lots of trouble and money. I purchased a brand new 2023 Tahoe in November 2023 and was promised a number of free oil changes. Drove 45 minutes to Reeder for my scheduled appointment, and was told they were no longer honoring the free oil changes bc they were under new management. GM was very unkind in his approach and was not interested in resolving the issue. I left Reeder and immediately drove my vehicle to Rice GMC to schedule maintenance. The Rice GMC team was very kind and extremely helpful. I will NEVER spend another penny at Reeder. They lost another customer for life. More
John Scott is an asset to your organization. Will always deal with him. Out of John’s hands - there has to be a better way to do the paperwork - shouldn’t take hours to buy a vehicle. Will always deal with him. Out of John’s hands - there has to be a better way to do the paperwork - shouldn’t take hours to buy a vehicle. More
Buyer beware! The new owner of this dealership is not to be trusted! We will never do business with this dealership again! The new owner of this dealership is not to be trusted! We will never do business with this dealership again! More
Our experience at Reeder has always been amazing. We have bought all 3 cars from here since we moved to Tennessee which has been within a 6 year period. Our salesman with Reeder has always been Akwas We have bought all 3 cars from here since we moved to Tennessee which has been within a 6 year period. Our salesman with Reeder has always been Akwasi Okoreeh-Baah and we will never buy a car from anyone else. His professionalism, honesty and customer satisfaction is above any that we have experienced when purchasing a car and we could not be happier. More
Thoroughly enjoyed the experience. The sales and finance team were friendly and knowledgeable. They did not pressure us into a sale. Will be using them again in the future. The sales and finance team were friendly and knowledgeable. They did not pressure us into a sale. Will be using them again in the future. More
Sean went the extra mile to make sure we got everything we wanted in our new truck purchase. He was helpful, patient, knowledgeable, and professional. Will recommend Sean and the Reeder Chevrolet team to a we wanted in our new truck purchase. He was helpful, patient, knowledgeable, and professional. Will recommend Sean and the Reeder Chevrolet team to anyone seeking to make a vehicle purchase. More
The service department was fair and honest. Sometimes you can tell who a company truly is when they make a mistake. They had my dad's car for 3 weeks trying to fix it. It was in bad shape. They Sometimes you can tell who a company truly is when they make a mistake. They had my dad's car for 3 weeks trying to fix it. It was in bad shape. They put a new computer in the car and when they found out that my dad did not need the new computer, they did not do what I have seen other dealerships do and double down and make up a reason for us to still pay them. No, they owned their mistake and told my dad that he wouldn't have to pay. It was a really expensive part that they couldn't take back out of my dad's car. In the long run we found out that my dad's car could not be fixed within his budget, (he is on a fixed income) so the service manager decided not to charge my dad for the computer. I have dealt with a lot of dealerships and have not come across this kind of honesty and fairness, well ever. From the mechanic who worked tirelessly on the car to the service manager, your honesty and kindness is greatly appreciated. In my eyes you are above the rest in knoxville when it comes to integrity. I am forever a customer. Thank you very much. -Christina More