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Reeder Chevrolet

Knoxville, TN

3.5
117 Reviews

4301 Clinton Hwy

Knoxville, TN

37912

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Showing 117 reviews

November 11, 2024

Very dishonest dealership. Reeder no longer honors lifetime oil change or extended warranty when I bought vehicle. More

by mikefields82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reeder
Nov 13, 2024 -

Reeder Chevrolet responded

Thank you for your feedback. We understand your concern regarding the lifetime oil change and extended warranty with your vehicle purchase. At Reeder Chevrolet, we strive to maintain transparency and uphold our commitments. Please feel free to reach out to us directly so we can address your concerns and work towards a satisfactory resolution. Your satisfaction is important to us. Sincerely, The Reeder Chevrolet Team

October 18, 2024

The team in the body at Reeder Chevrolet Knoxville are awesome. It was a great overall experience, and they did an awesome job on my car!!! Melissa and Christian were very personable and made me feel tha More

by Lenice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa and Christian
Oct 21, 2024 -

Reeder Chevrolet responded

Thank you, Lenice, for your fantastic review! We are thrilled to hear that you had a great experience with our team at Reeder Chevrolet. It’s wonderful to know that Melissa and Christian made you feel valued and took excellent care of your car. We appreciate your business and look forward to helping you again in the future! Sincerely, The Reeder Chevrolet Team

October 14, 2024

Caleb Edmonds was wonderful and very helpful during my service and i will be going back for service More

by shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Edmonds
Oct 16, 2024 -

Reeder Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that Caleb provided you with wonderful and helpful service at Reeder Chevrolet. We look forward to seeing you again for your next service! Your satisfaction is our priority. Sincerely, The Reeder Chevrolet Team

September 24, 2024

I am writing this review in hopes it will save someone lots of trouble and money. I purchased a brand new 2023 Tahoe in November 2023 and was promised a number of free oil changes. Drove 45 minutes to Ree More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General Manager
Sep 25, 2024 -

Reeder Chevrolet responded

Thank you for your feedback, Leslie. We understand how frustrating it is to feel let down, especially after purchasing a new 2023 Tahoe. It's important to us to maintain our commitments, and we appreciate you sharing your experience. We encourage you to reach out directly to Reeder Chevrolet so we can discuss your situation further and work towards a resolution. Your concerns are valuable, and we strive to uphold our standards of service. Thank you for bringing this to our attention. Sincerely, The Reeder Chevrolet Team

September 22, 2024

John Scott is an asset to your organization. Will always deal with him. Out of John’s hands - there has to be a better way to do the paperwork - shouldn’t take hours to buy a vehicle. More

by hrthomas775
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Scott
Sep 24, 2024 -

Reeder Chevrolet responded

Thank you for your positive feedback about John! We're thrilled to hear that he's made a lasting impression on your experience at Reeder Chevrolet. We recognize your concerns regarding the paperwork process and are always looking for ways to improve. Your insights are invaluable, and we appreciate your patience. We look forward to assisting you again in the future! Sincerely, The Reeder Chevrolet Team

September 19, 2024

Buyer beware! The new owner of this dealership is not to be trusted! We will never do business with this dealership again! More

by kellicassidy60
Recommend Dealer
No
Employees Worked With
Joshua, Bryan (manager)
Sep 24, 2024 -

Reeder Chevrolet responded

Thank you for sharing your experience. We understand your concerns regarding our new ownership and appreciate your feedback. At Reeder Chevrolet, we aim to maintain accountability and uphold our standards. If you would like to discuss your experience further, we encourage you to contact us directly. Your satisfaction is important to us, and we would appreciate the opportunity to address your concerns. Sincerely, The Reeder Chevrolet Team

September 06, 2024

Our experience at Reeder has always been amazing. We have bought all 3 cars from here since we moved to Tennessee which has been within a 6 year period. Our salesman with Reeder has always been Akwas More

by theselfs4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Akwasi Okoreeh-Baah
Sep 10, 2024 -

Reeder Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear about your amazing experiences at Reeder Chevrolet and that you've chosen us for all three of your vehicle purchases. Akwasi is indeed a valuable part of our team, and we're glad to know that his professionalism and dedication to customer satisfaction have made such a positive impact on your car-buying journey. We look forward to serving you in the future and appreciate your loyalty! Sincerely, The Reeder Chevrolet Team

August 30, 2024

Thoroughly enjoyed the experience. The sales and finance team were friendly and knowledgeable. They did not pressure us into a sale. Will be using them again in the future. More

by richcribb15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Akwasi Baah
Sep 03, 2024 -

Reeder Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience at Reeder Chevrolet. Our sales and finance teams strive to provide friendly and knowledgeable service without pressure. We look forward to assisting you again in the future! Sincerely, The Reeder Chevrolet Team

August 22, 2024

Sean went the extra mile to make sure we got everything we wanted in our new truck purchase. He was helpful, patient, knowledgeable, and professional. Will recommend Sean and the Reeder Chevrolet team to a More

by oppiemills98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean, Devin, Brian,Etsly
Aug 26, 2024 -

Reeder Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Reeder Chevrolet and our team. It's great to know that Sean went the extra mile to ensure you got everything you wanted in your new truck. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Reeder Chevrolet Team

July 25, 2024

The service department was fair and honest. Sometimes you can tell who a company truly is when they make a mistake. They had my dad's car for 3 weeks trying to fix it. It was in bad shape. They More

by christina.thompson1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reeders
Jul 29, 2024 -

Reeder Chevrolet responded

Thank you, Christina, for sharing your positive experience with Reeder Chevrolet's service department. We are thrilled to hear that our team was fair, honest, and went above and beyond to resolve the issue with your dad's car. We truly appreciate your kind words and loyalty to our dealership. We look forward to welcoming you back in the future and continuing to provide you with exceptional service. Thank you for choosing Reeder Chevrolet! Sincerely, The Reeder Chevrolet Team

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