Reed Nissan

I went to the dealer to have a quart of transmission fluid to my 2017 Nissan Versa Note. In talking to the service writer I explained that I had purchased 5 quarts of transmission fluid along with a f fluid to my 2017 Nissan Versa Note. In talking to the service writer I explained that I had purchased 5 quarts of transmission fluid along with a filter and o ring from there two weeks before to have my mechanic service it. He had not notice the 5th quart. The service writer stated that there wasn't a filter on the transmission and two other service writer agreed with her. We then had to go the the parts guy who remembered me and show them that indeed it did take a filter. They then stated a shop price of 247 to add a quart since it would take an hour to cool down.. I won't go back to someone that doesn't know their product More

Buyer beware! I have regretted my purchase since the second day I owned my vehicle. They only offer aggressive and defensive reasoning instead of coming up with a I have regretted my purchase since the second day I owned my vehicle. They only offer aggressive and defensive reasoning instead of coming up with a reasonable solution to the issue. I would never do business there again regardless of how great a deal it is. More

The ABOSLUTE WORST customer service I've ever experienced and I've only had my car for 2 weeks. They kiss your behind like their life is on the line to get your money and then poof customer service no longer and I've only had my car for 2 weeks. They kiss your behind like their life is on the line to get your money and then poof customer service no longer exists. NEVER buying from here again. Would NOT recommend. I would've given negative stars if it were an option. More

took my 2008 Nissan Titan for a simple transmission service at Reed Nissan in Orlando, FL. The service advisor informed me that the truck was low on transmission fluid and I agreed to have the service service at Reed Nissan in Orlando, FL. The service advisor informed me that the truck was low on transmission fluid and I agreed to have the service performed and the fluid filled up. However, one week later, while driving in Texas, the transmission failed. I parked the truck at a motel across the street from a Nissan dealership in Beaumont, TX, where the service technicians determined that a high pressure hose had not been properly replaced and had a crack, causing transmission fluid to leak rapidly. I contacted Nick R. at Reed Nissan in Orlando, but he stated that they were not responsible and would not help me. I am now stranded in Texas with a damaged transmission caused by Reed Nissan, with no help or assistance from the dealership. More

They called and told me they can take my lease and put me in a new car for the same price when to the dealer and they wanted to charge me two hundred fifty more for my lease I wouldn't recommend this dealers in a new car for the same price when to the dealer and they wanted to charge me two hundred fifty more for my lease I wouldn't recommend this dealership More

Brought my 2020 Nissan Altima in for my second oil change at 7400 miles. Drove my car home to find oil was leaking out of the oil pan drain plug washer. I took my car to a closer Nissan Dealer who confirmed at 7400 miles. Drove my car home to find oil was leaking out of the oil pan drain plug washer. I took my car to a closer Nissan Dealer who confirmed that Reed Nissan had damaged the washer during the oil change. I had to pay for another oil change plus the washer for something that Reed Nissan created. My calls to Reed Service Dept go unanswered. This dealership has really gone downhill since I bought the new car in July 2022. Their salesman told me they had only 5 new cars in their lot and no business. I can see why they have no business with the manner in which they treat their customers. Shame on Reed Nissan. Buyer beware! More

Abysmal service department. Long-time Reed Nissan customer (3 vehicles purchased). My 2021 Rogue with 15,600 miles would not start. Had it towed in and the dealership said th Long-time Reed Nissan customer (3 vehicles purchased). My 2021 Rogue with 15,600 miles would not start. Had it towed in and the dealership said the fuel pump had to be replaced BUT, the part was on backorder and delivery would be 6 months or more. This, for a nearly brand new car, mind you. What about a rental vehicle so I have something to drive? Oh, sorry, there are no Nissan vehicles to be found in Orlando to rent. The service rep, whom I won't name, was indifferent and unapologetic. Wrote to the Reed Nissan General Manager. No response. After a week of this I got in touch with the service manager who, surprise, found a replace part at another Nissan dealership and a rental Nissan at a Hertz office across Colonial Drive at Sun State Ford. I will never again do business with Reed Nissan. My recommendation: do not under any circumstance do business with this company. More

Absolutely TRASH of a service. Brought my car in for an oil change and a recall service, and thought everything was fine. As I drove my car out all functions for the radio were not Brought my car in for an oil change and a recall service, and thought everything was fine. As I drove my car out all functions for the radio were not working, including the buttons on my front wheel. The manager, Mr. Shawn is not only dismissive and crude, but made sure I knew that he didn’t feel like they were responsible. Now tell me, how a perfectly working car comes out of the dealership with an issue that wasnt existing prior to the appointment, and it’s SOMEHOW, MAGICALLY, not their fault? My lawyer is getting involved, I’m reaching to Nissan corporate and having this dealt on a level where people are actually intelligent enough to handle an issue, and take blame for something they are actually liable for. DO NOT use them, DO NOT let your car in the hands of these people they will destroy your car, and as I am reading all over the internet, I’m not the first and probably won’t be the last. Also reporting to BBB, this is disrespectful to me as a customer and to all of us who end up falling for this trap. More

Daniel was super friendly & held the truck we chose for us. The price and financing were right on. The paperwork was mostly online and took just two hours. us. The price and financing were right on. The paperwork was mostly online and took just two hours. More

I purchased a used 2020 Nissan Rogue fron Reed Nissan on West Colonial Drive in Orlando FLorida on the first of July 2022. On July 5th 2022 I went to Reed Nissan at the above mention address to get an oil c West Colonial Drive in Orlando FLorida on the first of July 2022. On July 5th 2022 I went to Reed Nissan at the above mention address to get an oil change, the following day after going to a near by Walmart to make some purchase as I reached my destination I noticed my car smoking. Upon investigation I noticed that the oil had exploded from the oil resovior. I took my car back to Reed Nissan and was told that the technician that performed the oil change neglected to properly replace the oil cap causing the oil to explode into the engine and the surrounding parts. Reed then proceed to inform me thatI could not receive my money back however,I would have to trade in the car that I bought less than a week ago and purchase another vehicle that was a 2019 and $3000 more. I pleaded with them that since they would not give me my money back that if they could give me the other car that I would have to purchase for the same price ( i.e remove the additional $3000) since it was clearly negligence on their behalf. No type of refund or attempt to resolve my disappointment in their shoddy and fraudulent service was offered. I am highly dissatisfied with their service and would like something to be done about this issue. I will never recommend this company or anyone to patronize this company. More