Reed-Lallier Chevrolet
Fayetteville, NC
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My husband and I received quality service from our sales rep Carlos and our financial rep Loria! They both worked diligently to get the car and rate we needed to complete our vehicle purchase. Very satisfie rep Carlos and our financial rep Loria! They both worked diligently to get the car and rate we needed to complete our vehicle purchase. Very satisfied and would definitely refer these two reps! More
Sales department was filled with awesome, friendly, and informative staff. Special thanks to Mario and Jake. Unfortunately can’t say the same with the service department, had a bit of an issue with the ser informative staff. Special thanks to Mario and Jake. Unfortunately can’t say the same with the service department, had a bit of an issue with the service department but management stepped up and went above and beyond to fix it. More
Matt Davis is the one who took the car for a recall service it lasted a whole day and a half to get it back when he returned it they gave the car running and said they had trouble putting the parts ba service it lasted a whole day and a half to get it back when he returned it they gave the car running and said they had trouble putting the parts back together and now the car is vibrating when I start the engine I went back and told them the problem he didn’t want to take responsibility and tried charging me a $500 diagnostic test to tell me what was wrong when I actually brought the car fully functional without a problem just to get a recall fix and now I have to figure out what they did to it. Would not recommend at all. More
JJ Jasso is a top-notch salesman. He went above and beyond in getting US what we wanted. We highly recommend JJ. Awesome professional! Thanks JJ. We appreciate your commitment! beyond in getting US what we wanted. We highly recommend JJ. Awesome professional! Thanks JJ. We appreciate your commitment! More
I bought a 2018 Honda pilot on 08/18/20. William Davis was my salesperson. I was very pleased with Mr.Davis. He went above and beyond to help me with this purchase. He was very polite and I enjoyed workin was my salesperson. I was very pleased with Mr.Davis. He went above and beyond to help me with this purchase. He was very polite and I enjoyed working with him on my dream vechicle. Thanks William I love my Honda Pilot. More
$3296.26 and car check engine is still on Aug 5, 2020 Left Reed-Lallier crying for the second time today. They gave me a loaner for two weeks after the first cry. an excuse why today Left Reed-Lallier crying for the second time today. They gave me a loaner for two weeks after the first cry. an excuse why today More
Great experience buying a car. William(sales person) and Bill (General Sales Manager) were great to work with on buying a new car. They took the time to explain financing to me as w William(sales person) and Bill (General Sales Manager) were great to work with on buying a new car. They took the time to explain financing to me as well as being very patient in answering my questions. Thank you. More
I have used this dealership's service dept in the past and it has always been pleasant. My recent visit was awful. I took my car in for service to the tune of $1800. Two days later the car broke down for and it has always been pleasant. My recent visit was awful. I took my car in for service to the tune of $1800. Two days later the car broke down for a different reason and I took it back and left it for repair. I was given an estimate of $1900 to replace a catalytic converter and was told it would be 7-10 days for the part to arrive. On day 7 I began calling every other day to check on the part. Each time the response was "I said I would call you". None of my calls were returned; when I did talk to the service advisor it was because I called repeatedly until she answered the phone. After three weeks of waiting for the part I gave up. I went in and told the service advisor that three weeks was long enough to wait for a part and that I was picking the car up. I was stunned when she angrily replied "I ASSURE you we aren't sitting around doing nothing". She did not speak to me again while I waited for my car to be brought to me; no explanation or apology. Choose your service advisor carefully. It can make all the difference. Lela was rude and incompetent. I do not believe she should ever be allowed to work with customers. A poor representative for Reed Lallier. More
Had a scheduled appointment today and just like normal, the service department makes the entire dealership look good. Thanks to Lela Schimmel for great service the service department makes the entire dealership look good. Thanks to Lela Schimmel for great service More
Andrew Coleman was the best salesman you can get to buy a car from from Reed-Lallier Chevrolet Fayetteville NC. Finance manager was awesome and the general manager car from from Reed-Lallier Chevrolet Fayetteville NC. Finance manager was awesome and the general manager More