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Reed-Lallier Chevrolet
Fayetteville, NC
479 Reviews
Reed-Lallier Chevrolet is a New and Used car dealership serving Fayetteville, North Carolina, as well as other surrounding areas. At Reed-Lallier Chevrolet, we believe in a hassle-free, fun, car buying experience! We focus on delivering excellent customer service and treat our customers like family. Our great and knowledgeable sales team will help you find the perfect vehicle for you and your family. Get the respect and price you deserve and make a few new friends here at Reed-Lallier Chevrolet.
Reed-Lallier Chevrolet is known for its generosity and active participation within the community. Whether we are sponsoring and presenting concerts downtown, feeding the homeless, or donating to local charities, Reed-Lallier is focused on making Fayetteville a better place for everyone. Reed-Lallier Chevrolet has been a locally owned and operated business for over 20 years and continues to uphold its standard for excellence. So, come on down to 4500 Raeford Road and check us out for yourself or find us online at www.reedlallier.com! We look forward to meeting you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 479 reviews
July 12, 2024
This is my second review. The first review was done a day or two after we purchased our daughter a Trax. We purchased the 2024 Trax on 4-9-24. Ray was wonderful. Super nice, The first review was done a day or two after we purchased our daughter a Trax. We purchased the 2024 Trax on 4-9-24. Ray was wonderful. Super nice, attentive, very helpful. I even went and gave him a 5 star rating. He asked me and my husband to give him a rating. Both of us gave a 5 star rating and discussed how great he was. We did not give our daughter the car until mid May. It was for a graduation gift. She is going to college and needs a dependable car. She drove the car for less than 5 weeks and the evaporator went out on the air conditioner. We took it on 6/18/24 to get fixed, Here it is 7/11/24 and the car has been parked for over 3 weeks and still not fixed and nice Ray has turned out to be not so nice after the final sale. I called on 6/19/24 to see if he could keep me updated on the progress of the car since the service department had been hacked by CDK and he told me that was not his department but if I ever wanted to purchase another vehicle to come see him. He only cares about the sale and when something goes wrong, he has no problem telling you he has nothing to do with service and to call them. We have spoken to Ray a combined of 2 times about our car issues. So buyers beware, just because it is new does not mean it is dependable and I can tell you that if you buy from Ray, he will no longer help you in any way to get the problem fixed after the final sale. I even called and left a message on 6/27/24 for Luther Paul the manager of sales to call me to discuss my options since the car was still not fixed due to the part not being available and Ray being of no help. He never returned that call. FYI The part we need is not available. There are available evaporator parts for the 2024 Trax and no ETA on when those parts will arrive. More
by Cindy.ward
June 28, 2024
The Collision and Repair Dept broke my window while my car was in their care being fixed. They refused to fix it even after looking at the pictures they took which proved it wasn't broken prior to bringin car was in their care being fixed. They refused to fix it even after looking at the pictures they took which proved it wasn't broken prior to bringing in my car to them. The head of the Collision and Repair Dept. refused to take accountability for what their worker did and he was very unprofessiona by lying. I had to pay out of pocket for a window they broke while in their care because they refuse to fix the problem. More
by Unhappy Customer
Employees Worked With
Kaitlyn Sheldon
June 15, 2024
FASNTASTIC SALES AND SERVICE DEPARTMENT! !! I WOULD DEFINTELY RECOMMEND! FRIENDLY SALES AND SERVICE STAFF! HUGE SHOUT OUT TO JUSTIN SWANSON!! !! I WOULD DEFINTELY RECOMMEND! FRIENDLY SALES AND SERVICE STAFF! HUGE SHOUT OUT TO JUSTIN SWANSON!! More
by wrenchwurx
Employees Worked With
May 27, 2024
Wes was great. He communicated with me and kept me informed the whole time. I love my new truck. thank you! He communicated with me and kept me informed the whole time. I love my new truck. thank you! More
by thackerbrianna0
Employees Worked With
May 14, 2024
Great experience with this dealership and I am picky! !! Highly recommend Ray and Emanuel. I told them exactly what I wanted and they delivered. Even after the sale they went out of their way to make me h !! Highly recommend Ray and Emanuel. I told them exactly what I wanted and they delivered. Even after the sale they went out of their way to make me happy. More
by Lisaleighs
May 14, 2024
They are very courteous & knowledgeable of their products from the salesman to the Finance Department. Each associate made our purchasing experience a pleasure from the salesman to the Finance Department. Each associate made our purchasing experience a pleasure More
by regooding56.rg
April 19, 2024
Matt Davis along with Alonzo were my service advisors and are definitely top notch. They were able to answer all my questions while ensuring I was comfortable while I waited to get my vehicle serviced. Thank are definitely top notch. They were able to answer all my questions while ensuring I was comfortable while I waited to get my vehicle serviced. Thanks to these gentlemen, I had a very pleasant experience. Thank you to you both! Kellee Cameron More
by Kellee Cameron
Employees Worked With
Matt Davis, Alonzo
April 13, 2024
Ray was very helpful and made buying a car a pleasant experience. He made sure that we knew all the basics of the car before we left. He told us to reach out if we had any questions and he would be glad experience. He made sure that we knew all the basics of the car before we left. He told us to reach out if we had any questions and he would be glad to help. More
by Cindy.ward
Employees Worked With
April 10, 2024
Thanks Mr. Ray Johnson for assisting us with our new car purchase. Keep up the good work. Ray Johnson for assisting us with our new car purchase. Keep up the good work. More
by RL
