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Reed Jeep Chrysler Dodge Ram
Merriam, KS
1,802 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence
Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support!
"We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. "
The Big Picture
To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,802 reviews
March 02, 2022
I never thought that I would have such a pleasant and exciting experience with this dealership. Especially Mr. Afshin Farrokmanesh who was extremely helpful in getting me the Wrangler that I have been l exciting experience with this dealership. Especially Mr. Afshin Farrokmanesh who was extremely helpful in getting me the Wrangler that I have been looking for for over a year. Mr. Afshin went the extra mile (on his day off) to satisfy the desire of a stranger, like me. His concern to help me and make my dreams come true is unparalleled. He is an excellent salesman who will go to extreme lengths in order to have a 100% satisfied clientAfshine. Mr. Afshin is a great asset to the dealership. A +10 when dealing with customers. More
by Jorge O Bonilla-Ramos
Employees Worked With
Afshin Farrokmanesh
February 20, 2022
I've done alot of business with dealer in many states. This is the most efficient, friendly and accommodating dealer I have ever done business with. This is the most efficient, friendly and accommodating dealer I have ever done business with. More
by ZAMBONI
February 16, 2022
Recently brought my 2008 Jeep Grand Cherokee Limited in to troubleshoot an infotainment system issue. Zach was very helpful in honoring my appointment and explaining the work that had been done to diagnose to troubleshoot an infotainment system issue. Zach was very helpful in honoring my appointment and explaining the work that had been done to diagnose the issue. Customer service was outstanding and I will continue to use Reed Jeep and work with Zach on any future servicing of my vehicle. More
by ctan
Employees Worked With
January 27, 2022
Armund provided top notch service. He stepped up when the salesmen I had been working with had another customer. He even filled the truck up for me, let me take it home (30 miles) and stayed late so I could salesmen I had been working with had another customer. He even filled the truck up for me, let me take it home (30 miles) and stayed late so I could bring it back. I ended up purchasing the truck and will be referring friends and family to Armund. More
by Matt Cox
Employees Worked With
January 27, 2022
Great experience at Reed Jeep with Chris Jones buying our Pacifica we wouldn’t change anything. Thanks Chris!! Pacifica we wouldn’t change anything. Thanks Chris!! More
by tkfarrell121
Employees Worked With
January 02, 2022
Dan and Ivan were good to work with in buying a vehicle. Website wasn't the easiest to maneuver through. Still, it was an overall good experience. Website wasn't the easiest to maneuver through. Still, it was an overall good experience. More
by Brian.battson
Employees Worked With
Dan in sales. Ivan in Finance
December 14, 2021
We worked with Chris Jones this past weekend while buying a new Jeep Wrangler. He made the whole experience great from the time I made my initial call, to test drives & delivery. Beautiful new facility as we a new Jeep Wrangler. He made the whole experience great from the time I made my initial call, to test drives & delivery. Beautiful new facility as well! We will definitely be back to Reed & to work with Chris! More
by Cruark1994
Employees Worked With
November 10, 2021
This is the 2nd vehicle I have bought from Reed. Great place to buy a car! place to buy a car! More
by lorielmoore
October 20, 2021
Chris and everyone at reed jeep made my car buying experience the easiest and fastest I’ve ever dealt with!!! experience the easiest and fastest I’ve ever dealt with!!! More
by tdb524
Employees Worked With
October 14, 2021
Clayton Mark made buying our Jeep a very pleasant experience. Unlike some other dealerships that I visited. We have recommend Reed Jeep to our friends. experience. Unlike some other dealerships that I visited. We have recommend Reed Jeep to our friends. More
by 1964hornet
