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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.6
1,799 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,799 reviews

May 30, 2023

I've been working with Liz McMullen for 8+ years. I just purchased my 3rd vehicle from her. The latest experience at Reed Jeep was the best one yet. The entire Reed team made it a very pleasant ex More

by Craigar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz McMullen
May 19, 2023

Upon my first online contact I was greeted by Tristin who immediately let me know he was there to assist me in any way. He sent a personal video of the Chrysler 300 I was interested in. Tristin answered all More

by PaulRicci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan McGary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristin Whetstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023

PROFESSIONAL,KNOWLEDGEABLE, HELPFUL,ANSWERED ALL QUESTIONS, ADDRESSED ALL CONCERNS. NEVER PUSHY , NEVER TOLD WE NEEDED TO LOOK IN A DIFFERENT DIRECTION OR FOR A CHEAPER MORE STANDARD VEHICLE. LISTEN More

by Polar Bear 2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finn Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

Friendly, efficient and very helpful in the car shopping process! Would recommend if you’re in the market! More

by ashlea.noonan
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Korey
March 14, 2023

Dropped off my vehicle in November 22' and just like others have said, nobody answers the phones or calls on updates. Lies to FCA Rep about what is happening to the vehicle when they got involved. It is More

by ksmatt88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Laughlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Plowman
February 20, 2023

Our experience was very good with Reed Jeep. We contacted one of the salesmen, Clayton Mark, about a specific used vehicle they had in stock and he made everything quick and easy. More

by Cord.laws1961
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clayton Mark
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2022

Tristen was great, I told him what we were looking for in the Jeep, he went and got it done. He was very knowledgeable about the vehicle and kept us updated throughout the process. Will be recommending him More

by markwilcox1671
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristin Whetstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

Chris Jones was helpful in the purchase from start to finish. He was never one of the pushy people trying to get over on someone. He answered all my questions and is still in contact with me weeks after More

by bc11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

No high pressure sales tactics. Fast, courteous and easy to work with. Would recommend him to anyone who is interested in a vehicle. More

by pflugie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristin Whetstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

I had a phenomenal experience at this dealership. I let Chris know my budget and it was looking like it wasn’t going to work out. As I was getting in my car he stopped me from leaving so we could loo More

by Cbird60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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