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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.6
1,799 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,799 reviews

October 18, 2023

Purchased Grand Cherokee Summit in 2018 new. My wife has always driven the vehicle. Has never touched a country road. Water pump goes out on our way home from a trip. By the time we got home More

by GH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Wright
October 13, 2023

Reed provided me with excellent service! I will go back and get my next Jeep at Reed! More

by mitchbusch66
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tristin Whetstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

mitchbusch66 responded

Thank you for your great service!

October 02, 2023

I dealer-surfed Jeep dealerships for over a year. I found Reed Jeep to be an honest and no nonsense place. I was offered a price that I was happy with which didn’t involve a bunch of stressful haggli More

by thesnowfamilyfarm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristin Whetstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Liz was amazing to work with she made this car deal so easy no pressure she found a truck for me that I really like I have a daughter who is getting ready to make her first car purchase and I will definit More

by corbin.hofstetter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

Liz made this the best experience we have had buying a vehicle! She is amazing to work with!! More

by btoynebarfoot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

I tried to get an answer of how much their documentation fee is from Clayton Mark. He refused to tell me what it is over a chat. Also wouldn't tell me if they have any mandatory add ons. Would only give me More

by Philip Rhein
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Clayton Mark
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

Chris Jones was helpful in the purchase from start to finish. He wasn't one of the pushy salesmen. He answered all my questions and what impressed me the most was his walk around video. This was my 1st More

by rlucky39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

Buying my first new Jeep in 15 years from Reed Jeep was made so much easier with the help of Chris Jones. With his years of knowledge, Chris seamlessly walked me through all of the necessary steps from pap More

by MattH
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

My seller was Liz McMullen and when I say she was AMAZING!!! I was referred to her by a close friend who knew that Liz would be a great fit for me. I don’t like buying cars and dread delearships, so More

by Asia Twist
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan McGary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

Terrible place to work with from top down. Car needed tires badly and big dent in rear. Still nice car so made offer they dropped it very little. Next day they emailed saying dropped price. St More

by Blayde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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