Reed Jeep Chrysler Dodge Ram
Merriam, KS
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Purchased Grand Cherokee Summit in 2018 new. My wife has always driven the vehicle. Has never touched a country road. Water pump goes out on our way home from a trip. By the time we got home My wife has always driven the vehicle. Has never touched a country road. Water pump goes out on our way home from a trip. By the time we got home the vehicle has 36,100 miles on it. They were not going to warranty it but eventually did. Now at 63,000 miles the vehicle has an oil leak. I could tell that it was not coming from the engine but could not identify exactly where. Took it into Reed and the diagnosis was a blown motor mount (apparently a common issue). Brandon Wright determines it would need 2 motor mounts and a oil pan - Estimate was $3589. I refused to have them fix it. Paid the $165 to have the tech shine a flashlight at that part of the motor. We took our vehicle to Olathe Transmission and $1,003 later, problem solved. We'll be looking for a new vehicle within a year. We won't make this mistake again. More
Reed provided me with excellent service! I will go back and get my next Jeep at Reed! I will go back and get my next Jeep at Reed! More
I dealer-surfed Jeep dealerships for over a year. I found Reed Jeep to be an honest and no nonsense place. I was offered a price that I was happy with which didn’t involve a bunch of stressful haggli I found Reed Jeep to be an honest and no nonsense place. I was offered a price that I was happy with which didn’t involve a bunch of stressful haggling. More
Liz was amazing to work with she made this car deal so easy no pressure she found a truck for me that I really like I have a daughter who is getting ready to make her first car purchase and I will definit easy no pressure she found a truck for me that I really like I have a daughter who is getting ready to make her first car purchase and I will definitely trust Liz to make a good deal and experience for her More
Liz made this the best experience we have had buying a vehicle! She is amazing to work with!! vehicle! She is amazing to work with!! More
I tried to get an answer of how much their documentation fee is from Clayton Mark. He refused to tell me what it is over a chat. Also wouldn't tell me if they have any mandatory add ons. Would only give me fee is from Clayton Mark. He refused to tell me what it is over a chat. Also wouldn't tell me if they have any mandatory add ons. Would only give me the information if I gave my personal info. Don't shop here if they play games and aren't up front before you get in the door. More
Chris Jones was helpful in the purchase from start to finish. He wasn't one of the pushy salesmen. He answered all my questions and what impressed me the most was his walk around video. This was my 1st finish. He wasn't one of the pushy salesmen. He answered all my questions and what impressed me the most was his walk around video. This was my 1st experience purchasing a Jeep Grand Cherokee 4XE from out of state and was one of the best experiences doing everything online from texting & emails to e-signing the documents. And everyone from Chris the salesman to Kent with finance, they were great to work with. I would definitely recommend Reed Jeep to anyone looking for a vehicle. More
Buying my first new Jeep in 15 years from Reed Jeep was made so much easier with the help of Chris Jones. With his years of knowledge, Chris seamlessly walked me through all of the necessary steps from pap made so much easier with the help of Chris Jones. With his years of knowledge, Chris seamlessly walked me through all of the necessary steps from paperwork, negotiating my trade-in value and taking the time to instruct me on many of the new technical aspects of setting up the vehicle display and explained how they integrate into the use of the Jeep. Thank you to Chris and the entire Reed team for making this a very enjoyable experience. I’ve found a new Jeep home with Reed and have already referred some of my friends to Reed for all of their vehicle needs. More
My seller was Liz McMullen and when I say she was AMAZING!!! I was referred to her by a close friend who knew that Liz would be a great fit for me. I don’t like buying cars and dread delearships, so AMAZING!!! I was referred to her by a close friend who knew that Liz would be a great fit for me. I don’t like buying cars and dread delearships, so i never would have come here on my own, but Liz’a honesty, her kindness, her wisdom and understanding when it came to my situation. I could tell she cared about what I cared about. And it was as easy as possible working with her and with Ivan M. As well! Rockstar team is an understatement! We will definitely be back for my dream jeep once we’re able! More
Terrible place to work with from top down. Car needed tires badly and big dent in rear. Still nice car so made offer they dropped it very little. Next day they emailed saying dropped price. St Car needed tires badly and big dent in rear. Still nice car so made offer they dropped it very little. Next day they emailed saying dropped price. Still not enough to cover tires and dent. I said if you put tires on I’d buy it. They said not enough money to drop price anymore. They emailed few days later said dropping price again. I emailed said I’d take it and give me price for tires. Next day contacted them to get information for bank to pay. They said sorry we sold it last night knowing very well I was going to do paperwork in morning. Salesman said he didn’t know what happened. Pretty shady. They would not have dropped price if I had not been in negotiations with them on it. Never dealing with them again. Hope it’s not raining on people who bought car because tires were horrible bad. More