Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Reed Jeep Chrysler Dodge Ram
Merriam, KS
1,799 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence
Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support!
"We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. "
The Big Picture
To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,799 reviews
May 27, 2017
New Jeep and couldn't be happier! I just want to say this is my dealership of choice and Terry Mykins is the man when it comes to getting you in to a new vehicle! We needed something e I just want to say this is my dealership of choice and Terry Mykins is the man when it comes to getting you in to a new vehicle! We needed something economical with great safety for our new family at a great price and Terry made it happen. We couldn't be happier with our choice and the help we received at Overland Park Jeep. We'll definitely be back for our next purchase! More
by Baustin
Employees Worked With
Terry Mykins
May 23, 2017
Joe Hoglund was fantastic Joe was very helpful in the purchase of my new Jeep. We sat down and discussed what all was important to me in my new vehicle and then he used that in Joe was very helpful in the purchase of my new Jeep. We sat down and discussed what all was important to me in my new vehicle and then he used that information to find an exact match at a nearby dealership. Within 6 days, I was driving my new Jeep! Joe was very friendly and made a potential stressful experience very smooth. I would recommend using Joe to my friends and family. More
by Abud
Employees Worked With
Joe Hoglund, Roger Heath
May 23, 2017
My Second Jeep From Clayton...Seamless! Ordered the Jeep Cherokee that we wanted and Clayton helped us with his knowledge of the entire process. This man knows his stuff. Thanks so much! Ordered the Jeep Cherokee that we wanted and Clayton helped us with his knowledge of the entire process. This man knows his stuff. Thanks so much! More
by Mindy
Employees Worked With
May 19, 2017
2017 Ram 2500 6.7L I have been looking for the perfect truck for a few months now, which I found at Overland Park Dodge. My salesmen, Terry Mykins, helped me through the I have been looking for the perfect truck for a few months now, which I found at Overland Park Dodge. My salesmen, Terry Mykins, helped me through the whole process. During that time, I was never pressured to buy anything, which is very important to me when looking at a new vehicle. Terry was very knowledgeable and was able to answer all my questions.If you are in the market for a new vehicle, I would pay him a visit and he will get you all set up that a price that works for you! More
by Byron
Employees Worked With
Terry Mykins
May 15, 2017
Vincent Arguelles was fantastic Worked with Vincent and bounced some ideas off of him on what I was looking for in a vehicle. He pointed me in the right direction and I couldn't be Worked with Vincent and bounced some ideas off of him on what I was looking for in a vehicle. He pointed me in the right direction and I couldn't be happier. Great experience working with him in particular, and my overall OP Jeep experience. More
by k1234
Employees Worked With
Vincent, Vincent Arguelles
May 13, 2017
Terry did an awesome job I was looking for a new car and saw Overland Park Jeep online listings. I filled out some information and Terry contacted me. I ended up getting a v I was looking for a new car and saw Overland Park Jeep online listings. I filled out some information and Terry contacted me. I ended up getting a vehicle from Terry. He did a great job answering my many questions, showed me the car (my first Jeep), ran ballpark numbers. I would highly recommend him and will be sending my friends to him. More
by MadMaxPaintballer
Employees Worked With
Terry Mykins, Roger Heath
May 10, 2017
Service overcharges Brought my wrangler in for a $90 alignment was then charged more than double because they had to adjust the upper control arms. THIS IS PART OF THE A Brought my wrangler in for a $90 alignment was then charged more than double because they had to adjust the upper control arms. THIS IS PART OF THE ALIGNMENT!!! I called around and no other shop would charge me extra to do this, its all part of the alignment charge!!!!! More
by Jeepguy
Employees Worked With
May 08, 2017
Great place Worked with Steve Schulte and he was to the point on all the issues without pressures to buy. Made it work for us and realized we had other options. Worked with Steve Schulte and he was to the point on all the issues without pressures to buy. Made it work for us and realized we had other options. More
by DrTim
Employees Worked With
Steve Schulte
May 07, 2017
Terry's the real deal! Bought a brand new Rubicon. Terry was the best! I walked in, two test drives later and BOOM!...Bought a brand new Jeep! He's great with time manage Bought a brand new Rubicon. Terry was the best! I walked in, two test drives later and BOOM!...Bought a brand new Jeep! He's great with time management (yours), and that is priceless to me! Took my Jeep home that night, next day came in and signed the papers in LESS than an hour! THAT is Exceptional!! Best dealership personnel I've ever worked with hands down! More
by SteelerzGal
Employees Worked With
Terry Mykins, Roger Heath
May 07, 2017
Easy to work with I did not want to spend hours negotiating endlessly. I knew the vehicle I wanted and I did not have a lot of time. The team here was very accommodatin I did not want to spend hours negotiating endlessly. I knew the vehicle I wanted and I did not have a lot of time. The team here was very accommodating. and everyone from my salesperson to the finance manager were fair and efficient. I would recommend this dealer to everyone I know. More
by JeepRecon
Employees Worked With
Terry Mykins, Roger Heath
