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Reed Jeep Chrysler Dodge Ram
Merriam, KS
1,799 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence
Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support!
"We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. "
The Big Picture
To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,799 reviews
December 09, 2017
Thank you, Terry! 6 months ago my daughter purchased her first Jeep. After visiting 2 other Jeep dealerships, OP Jeep provided the best customer service and made her p 6 months ago my daughter purchased her first Jeep. After visiting 2 other Jeep dealerships, OP Jeep provided the best customer service and made her purchase experience not only easy, but pleasant. Today we purchased our 2nd Jeep for OP Jeep. Best customer service! Thanks Terry Mykins! #LoveMyNewCompass More
by The Fishers
Employees Worked With
Terry Mykins, Roger Heath
December 06, 2017
OP Jeep is the Best! We have been customers of OP Jeep for 30 years, and we we always consider this dealership as our number one choice when purchasing a new car. Terry My We have been customers of OP Jeep for 30 years, and we we always consider this dealership as our number one choice when purchasing a new car. Terry Mykins has been our salesman for our last two purchases, and he represents the excellent service that we can always expect at this dealership! Every department, sales, finance, service, and management offer top quality, knowledgeable, and professional service! Thank you OP Jeep, you are truly the BEST, and we appreciate you a lot! Jim and Ann More
by Happy owners, jim and Ann
Employees Worked With
Terry Mykins, Dan Drabek
December 05, 2017
Great Experience Terry Mykins made the process of leading my Jeep Cherokee a breeze! This is my second lease with Terry. I love my Jeep. Thank you! Terry Mykins made the process of leading my Jeep Cherokee a breeze! This is my second lease with Terry. I love my Jeep. Thank you! More
by Ann
Employees Worked With
Terry Mykins, Roger Heath
December 05, 2017
Great By far the easiest most exciting and pleasant car buying experience! Terry Mykins was awesome and I love my jeep! Finance process was easy, we were in By far the easiest most exciting and pleasant car buying experience! Terry Mykins was awesome and I love my jeep! Finance process was easy, we were in and out quick with no problem thanks to Roger Heath. More
by Marcie
Employees Worked With
Terry Mykins, Roger Heath
December 03, 2017
OP Jeep Provides Top Customer Service We have been customers of OP Jeep for 25 years. From the buying to the service dept. experiences, we have been well-pleased. As a dedicated Jeep fam We have been customers of OP Jeep for 25 years. From the buying to the service dept. experiences, we have been well-pleased. As a dedicated Jeep family, our needs have always been met. Steve Schulte is an exceptional sales rep for OP Jeep. He is personalable and professional. He listens to the customer's needs and wants and then tries to find the right vehicle. He is extremely knowledgeable about the Jeep products and has had personal experience and adventures with many of the models. Steve is patient; he gives an awesome overview of the vehicle's operating features. He welcomes questions and concerns throughout one's ownership years. He is our go-to man at OP Jeep and we highly recommend him. More
by wjh
Employees Worked With
Steve Schulte
November 29, 2017
New Jeep Cherokee purchase Steve Shultie took care of my needs quickly and efficiently without spending hours of my time.He listened to my needs including price and met all of Steve Shultie took care of my needs quickly and efficiently without spending hours of my time.He listened to my needs including price and met all of them without wasting my time. More
by Golfer1
November 29, 2017
Jim Worrell & IP Jeep Jim Worrell and the team at OP Jeep made my car buying decision easy! Jim was low pressure, yet understood the vehicle and the process. I would reco Jim Worrell and the team at OP Jeep made my car buying decision easy! Jim was low pressure, yet understood the vehicle and the process. I would recommend them to anyone in the market for a vehicle. More
by Bryan Peterson
Employees Worked With
Jim Worrell
November 29, 2017
New Dodge Charger SXT AWD I was looking for a new car and decided on a Dodge Charger and I went to some other dealers first but they aren't really co-operative. But, when I cam I was looking for a new car and decided on a Dodge Charger and I went to some other dealers first but they aren't really co-operative. But, when I came across a car here in Overland Park Jeep from an Email I got from Terry, I went over there and looked at the car and had a nice chat with Terry. Liked their no non-sense approach and gave me a take it or leave it final offer which was so refreshing considering my prior experiences. That played major role in me deciding to get the car. And they are so helpful in getting through the whole process. Will definitely recommend them to anyone who is planning on buying a Jeep, Dodge, Ram or Chrysler. More
by Vinay
Employees Worked With
Terry Mykins
November 26, 2017
Quick Buying Experience I worked with Terry Mykins and since we live an hour away, he was willing to do some of the discussions/negotiations via internet & phone. I greatly I worked with Terry Mykins and since we live an hour away, he was willing to do some of the discussions/negotiations via internet & phone. I greatly appreciated that! We were able to get close to a transaction we wanted remotely, so by the time we got to the dealership, the final transaction itself didn't take very long! Unfortunately, it resulted in Terry and Dan Draybek staying after closing time, but they were quick and efficient and got me out the door with my new Ram 1500 as quickly as possible! More
by Jill Brungardt
Employees Worked With
Terry Mykins, Dan Drabek
November 18, 2017
Got everything we wanted! Finally found the Ram 1500 with all the features we wanted and a great price. Terry Mykins was very knowledgeable and provided a great buying experien Finally found the Ram 1500 with all the features we wanted and a great price. Terry Mykins was very knowledgeable and provided a great buying experience. Glad I kept shopping until I found exactly what I wanted. More
by Asheehan69
Employees Worked With
Terry Mykins, Dan Drabek
