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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,804 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,804 reviews

March 28, 2018

SRT Purchase - Great customer service and great experience Terry and the REED team (Kent in finance) made this purchase easy and fast (two things you don't normally hear about dealerships). Terry understood I More

by knevitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Mykins
March 27, 2018

Excellent first time customer experience I came in today with an engine light on. Justin greeted me and was very knowledgeable and helpful at every step of the way. I appreciated his honesty More

by Courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
March 26, 2018

Bought new Jeep Wrangler (3rd or 4th from your dealership) Always enjoy working with Terry Mykins - he's professional, thorough and attentive. Have worked with him before and will again. Glad he has stayed More

by Timothy M. Helton
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Dan Drabek
March 24, 2018

Amazing Service! Amazing Dealership! I have never experienced such a personalize, welcoming visit to a car dealership. Clayton was the most incredible person to work with and made me fee More

by Cliebnitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Mark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2018

This is the 2nd Truck I purchased here! Awesome staff!! The staff is very knowledgeable and no pressure. I had a great experience 5 years ago and came back because I trust Clayton and he gave me a solid, no More

by MigEch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Mark
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2018

Easiest Car Buying Experience Quick and easy car buying. Recommend to anyone looking for a Jeep. Terry Mykins was very professional and took care of me. Very polite and good to More

by VWDeckard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Dan Drabek
March 23, 2018

Frank Weems puts all other salesmen to shame I went to Reed Jeep to view a used car I saw online. I expected to get the same phony, full-on pressure attack I encountered at every other dealership More

by Suzanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Weems
March 21, 2018

Long time customer I’ve been a long time customer of this dealership. Terry Mykins is my go to guy when we are looking for a vehicle. He’s honest, helpful, and fair. I’v More

by Swood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Mykins
March 18, 2018

That just happened Wasn’t planning on buying a new Jeep. when I went and looked Clayton happened to be outside and asked if I needed anything, of course I’m interested s More

by Tmurray562
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Mark
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2018

thoroughness Salesman got me through total experience in 4 hours. Made sure I knew everything necessary to operate the vehicle. Total experience was pleasant and p More

by Larry W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Dan Drabek
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