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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,804 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,804 reviews

April 12, 2018

Unexpected Service Work I have a newer Jeep Wrangler but with high miles. I had brought it in for scheduled preventative maintenance. During their inspection they did find More

by J Heine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Schulte, Justin Gilmore
April 10, 2018

Exceeds expectations Terry Mykins was top notch. He really went above and beyond to make sure that we found a vehicle in our price range and was the best fit for our famil More

by Jessica Schneider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
April 08, 2018

Very easy. Helpful, not pushy! Walked into the dealership and was greeted. We were left alone to look at vehicles without being stalked. When we were ready to talk and ask questio More

by Regina Hillman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boyd Mann
April 06, 2018

Pictures Never in 48 years of buying cars has a dealer in this case Manager Terry Mykins required 10 pictures of my trade in a 2017 Truck, also wanted picture More

by srp2018
Recommend Dealer
No
Employees Worked With
Terry Mykins
April 05, 2018

2nd time buyer I bought a Liberty Renegade off the showroom floor in 2005 and it was my baby but it was time to move on and let someone else enjoy my snowbird. Sinc More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
April 04, 2018

We were very satisfied with our experience at Reed Jeep. The team at Reed Jeep were extremely friendly, professional and helpful. We had zero complaints from our car buying experience and would highly recomm More

by alexhuebner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Mykins
April 02, 2018

Good experience We came in needing to replace a vehicle rather quickly and the process was very smooth. We drove away in our new vehicle on the next visit. The staf More

by Jeepers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Mykins
March 31, 2018

Excellent Experience It is rare to walk away from buying a car and feeling like you truly just got a VERY good deal. From walking into the dealership to driving off the l More

by jessi15191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2018

Patience appreciated For quite some while I corresponded with Terry Mykins regarding this dealership's Chrysler Pacifica inventory. Clearly I was/am not the easiest poten More

by BR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Management, but I've forgotten his name., Terry Mykins
March 28, 2018

Great experience I got my jeep worked on this last week. They did a great job and fixed all my problems. Justin was very nice and kept me informed the entire time. I w More

by Christykolm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin gilmore
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