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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.6
1,799 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,799 reviews

April 04, 2018

We were very satisfied with our experience at Reed Jeep. The team at Reed Jeep were extremely friendly, professional and helpful. We had zero complaints from our car buying experience and would highly recomm More

by alexhuebner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Mykins
April 02, 2018

Good experience We came in needing to replace a vehicle rather quickly and the process was very smooth. We drove away in our new vehicle on the next visit. The staf More

by Jeepers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Mykins
March 31, 2018

Excellent Experience It is rare to walk away from buying a car and feeling like you truly just got a VERY good deal. From walking into the dealership to driving off the l More

by jessi15191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2018

Patience appreciated For quite some while I corresponded with Terry Mykins regarding this dealership's Chrysler Pacifica inventory. Clearly I was/am not the easiest poten More

by BR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Management, but I've forgotten his name., Terry Mykins
March 28, 2018

Great experience I got my jeep worked on this last week. They did a great job and fixed all my problems. Justin was very nice and kept me informed the entire time. I w More

by Christykolm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin gilmore
March 28, 2018

SRT Purchase - Great customer service and great experience Terry and the REED team (Kent in finance) made this purchase easy and fast (two things you don't normally hear about dealerships). Terry understood I More

by knevitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Mykins
March 27, 2018

Excellent first time customer experience I came in today with an engine light on. Justin greeted me and was very knowledgeable and helpful at every step of the way. I appreciated his honesty More

by Courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
March 26, 2018

Bought new Jeep Wrangler (3rd or 4th from your dealership) Always enjoy working with Terry Mykins - he's professional, thorough and attentive. Have worked with him before and will again. Glad he has stayed More

by Timothy M. Helton
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Dan Drabek
March 24, 2018

Amazing Service! Amazing Dealership! I have never experienced such a personalize, welcoming visit to a car dealership. Clayton was the most incredible person to work with and made me fee More

by Cliebnitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Mark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2018

This is the 2nd Truck I purchased here! Awesome staff!! The staff is very knowledgeable and no pressure. I had a great experience 5 years ago and came back because I trust Clayton and he gave me a solid, no More

by MigEch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Mark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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