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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.6
1,799 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,799 reviews

April 18, 2018

Great Service We were lucky to get Boyd Mann as our salesman. He knew everything about the Jeep we wanted. The other sales people were very helpful as well. The More

by annie45
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boyd Mann
April 17, 2018

Painless purchase This was a custom order I had been thinking over for some time. When I decided to proceed I contacted five dealerships to request pricing. Two never b More

by William Maunders
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
April 16, 2018

Great Experience Terry and Reed Jeep were a pleasure to work with. Very easy and went out of his way to assist with finding the Jeep that I was looking for. I would More

by k1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
April 16, 2018

Excellence in Customer Care Recently, I had a leak issue to correct and also needed an oil change. Originally, I talked with Adam McCall and made a service appointment for one da More

by --
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service technicians (unknown names), Adam Mccall, Justin Gilmore
April 15, 2018

Absolute professional. Just bought another 2018 vehicle from Terry. My go to guy in the industry. Accepting Bitcoin is, of course, a bonus. I'll be back for a 2019 soon. More

by Superfast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
April 12, 2018

Unexpected Service Work I have a newer Jeep Wrangler but with high miles. I had brought it in for scheduled preventative maintenance. During their inspection they did find More

by J Heine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Schulte, Justin Gilmore
April 10, 2018

Exceeds expectations Terry Mykins was top notch. He really went above and beyond to make sure that we found a vehicle in our price range and was the best fit for our famil More

by Jessica Schneider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
April 08, 2018

Very easy. Helpful, not pushy! Walked into the dealership and was greeted. We were left alone to look at vehicles without being stalked. When we were ready to talk and ask questio More

by Regina Hillman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boyd Mann
April 06, 2018

Pictures Never in 48 years of buying cars has a dealer in this case Manager Terry Mykins required 10 pictures of my trade in a 2017 Truck, also wanted picture More

by srp2018
Recommend Dealer
No
Employees Worked With
Terry Mykins
April 05, 2018

2nd time buyer I bought a Liberty Renegade off the showroom floor in 2005 and it was my baby but it was time to move on and let someone else enjoy my snowbird. Sinc More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
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