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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.6
1,799 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,799 reviews

December 26, 2018

Excellent Salesman Tim Salesman Tim, and sales and financial managers did a great job exploring my options for my new 2109 Ram. They also stayed late on Xmas eve to close t More

by Tim1016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Manager , Tim Dixon
December 14, 2018

Best vehicle buying experience ever When trying to purchase a new vehicle we struggled until we got with Tim, it was seeming impossible but Tim made it happen! Simple and stress free! R More

by Epperson 3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Dixon
December 08, 2018

Good experience Tim salesman real nice and his boss nice too I’ll definitely will do business w them again. Tim was new salesman didn’t know much but he respectful an More

by Sara2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Dixon
December 08, 2018

My Ram Limited Have been buying cars for over 40 years, my experience with Tim Dixon was the most professional and pleasant car buying experience my wife and myself More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davin Edelen , Tim Dixon
December 05, 2018

Exceptional experience Genuine and honest experience with Tim Dixon and Peter Sargent. Very patient and understanding to the stresses involved with a new car purchase. All More

by Mark Hussey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Dixon, Peter Sargent
November 21, 2018

Great Sales, Awful Service I gave Reed Jeep five stars in my previous review because the purchasing experience was good. I need to warn others that post-sales service is awful. More

by Matt Summer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Sargent
November 02, 2018

Great NO Pressure Sales Experience Went to dealership to look at a used RAM truck and, since I was over an hour away, I asked Chris to send me any pictures of dings, scratches, etc. He More

by Jesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2018

Great service thank you guys a ton I enjoyed the experience Mr.Jones explained alot to me and showed me the basics. Thank you very much. More

by Lorenzo 2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2018

Great Experience! I had done my research online and narrowed down my choices, but Chris really helped make that decision easier. He went over all the specs to make sure More

by Wrangler_82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2018

Just right and much faster than expected Frankly we were just looking but Chris Jones made us an offer that got our attention. We have a new Rubicon and a lower payment! More

by MJMJEEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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