Reed Jeep Chrysler Dodge Ram
Merriam, KS
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Exceptional buying experience I was reluctant to pursue buying a vehicle at this time in my life but am extremely pleased that I went to Reed Jeep and found the exact match that I I was reluctant to pursue buying a vehicle at this time in my life but am extremely pleased that I went to Reed Jeep and found the exact match that I needed. Chris Jones was wonderful! He made the buying experience stress free and the finance department was very helpful in making the deal that I needed. I will definitely be a return customer. Chris R. More
Ask for Andrew Horsch I feel very lucky that I randomly stopped by Reed Jeep and met Andrew Horsch. He was a wonderful salesperson -- expertly responded to my many question I feel very lucky that I randomly stopped by Reed Jeep and met Andrew Horsch. He was a wonderful salesperson -- expertly responded to my many questions, provided clear and concise reasons of why to buy one car vs. another, and treated me and my husband with respect. I am grateful for his assistance in buying my car and highly recommend reaching out to him when you next need a car -- I know I will! More
Great Experience and Service Chris did a great job of finding the right truck for me and worked hard with his sales leadership to get the right deal for me on my new RAM 1500. Wou Chris did a great job of finding the right truck for me and worked hard with his sales leadership to get the right deal for me on my new RAM 1500. Would definitely recommend anyone to work with Chris. More
Overall good experience Everyone at Reed was very knowledgeable. I would use them again for my next vehicle purchase. Salesmans Chris and Mike were great and finance guy Kent Everyone at Reed was very knowledgeable. I would use them again for my next vehicle purchase. Salesmans Chris and Mike were great and finance guy Kent was extremely helpful More
Excellent Salesman Tim Salesman Tim, and sales and financial managers did a great job exploring my options for my new 2109 Ram. They also stayed late on Xmas eve to close t Salesman Tim, and sales and financial managers did a great job exploring my options for my new 2109 Ram. They also stayed late on Xmas eve to close the deal so I could go home in my new truck. More
Best vehicle buying experience ever When trying to purchase a new vehicle we struggled until we got with Tim, it was seeming impossible but Tim made it happen! Simple and stress free! R When trying to purchase a new vehicle we struggled until we got with Tim, it was seeming impossible but Tim made it happen! Simple and stress free! Reed Jeep is quite a distance for us but we would make the trip over and over again. More
Good experience Tim salesman real nice and his boss nice too I’ll definitely will do business w them again. Tim was new salesman didn’t know much but he respectful an Tim salesman real nice and his boss nice too I’ll definitely will do business w them again. Tim was new salesman didn’t know much but he respectful and honest will take him long way. More
My Ram Limited Have been buying cars for over 40 years, my experience with Tim Dixon was the most professional and pleasant car buying experience my wife and myself Have been buying cars for over 40 years, my experience with Tim Dixon was the most professional and pleasant car buying experience my wife and myself have ever had, can’t thank him enough More
Exceptional experience Genuine and honest experience with Tim Dixon and Peter Sargent. Very patient and understanding to the stresses involved with a new car purchase. All Genuine and honest experience with Tim Dixon and Peter Sargent. Very patient and understanding to the stresses involved with a new car purchase. All questions and concerns were address and every effort was taken to provide the best deal available. Highly recommend. 10 years of past experience with the service department has been very good with a previous vehicle as well. More
Great Sales, Awful Service I gave Reed Jeep five stars in my previous review because the purchasing experience was good. I need to warn others that post-sales service is awful. I gave Reed Jeep five stars in my previous review because the purchasing experience was good. I need to warn others that post-sales service is awful. I leased a Grand Cherokee in August and was given a two-month temporary tag. At the end of two months, I still did not have license plates and was leaving town with the vehicle for two weeks. I left well over 10 messages for the Finance person I was told to speak with about it. I never had a returned call. I called the Salesman I bought the car from and he reached out to the Finance person and assured me I would hear back. I never did. The day before I left town I went in and they ended up giving me a Dealer plate. Now, three and a half months after leasing, I still had the Dealer plate and it was expiring. I called the Finance guy and left four messages over two days. Not one was returned. I finally was able to get a hold of someone that could help me out. Turns out they had my license plates for over a month, but no one let me know. I went in to pick them up and there was an additional $50 fee for Title Penalty - $25 for each month I did not have the license. I want to reach out to the General Manager to explain the issue and they refuse to share his email with me. That should tell you something about their view of customer service. There are plenty of Jeep Dealerships in the area. If you want service beyond writing a check, I would go elsewhere. More