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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.6
1,799 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,799 reviews

February 10, 2019

Helpful and low pressure Clayton was very helpful and low pressure when we declined extended care/warranty packages. There was a bit of a wait in line for the finance office, More

by Renegade 1618
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Mark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2019

Awesome ‘ I have purchased several vehicles in my lifetime from this dealership. I know a lot of the people there. My son at one time worked there years ago. I More

by Woody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Mccall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Mark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Boyd
January 28, 2019

fast and professional My salesperson Chris was exceptional answered all my questions and got me through the process fast and easy I really appreciate it. Hope to be doing b More

by Mydodgetruck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2019

Buying a new truck A great team, that made buying a new truck a great experience. As a first time new truck buyer I would highly recommend Reed Jeep. More

by Sam0113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2019

Carelessness and Indifference We brought our Jeep in for oil change service. After the repair, the vehicle was being moved to another location and the driver ran into something th More

by gtowsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Plowman
January 10, 2019

Fantastic Experience We have purchased vehicles multiple times from this dealership, the staff is awesome. Everyone is straight forward and honest, no BS or pushy salesmen More

by Ian M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Sargent
January 10, 2019

Exceptional buying experience I was reluctant to pursue buying a vehicle at this time in my life but am extremely pleased that I went to Reed Jeep and found the exact match that I More

by Chris R
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2019

Ask for Andrew Horsch I feel very lucky that I randomly stopped by Reed Jeep and met Andrew Horsch. He was a wonderful salesperson -- expertly responded to my many question More

by M McMurray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Horsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2019

Great Experience and Service Chris did a great job of finding the right truck for me and worked hard with his sales leadership to get the right deal for me on my new RAM 1500. Wou More

by Bbaker0708
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2018

Overall good experience Everyone at Reed was very knowledgeable. I would use them again for my next vehicle purchase. Salesmans Chris and Mike were great and finance guy Kent More

by Darjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cardello
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