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Reed Jeep Chrysler Dodge Ram
Merriam, KS
1,803 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence
Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support!
"We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. "
The Big Picture
To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,803 reviews
March 04, 2019
Chris Jones was a top notch salesperson! I have been on the fence about buying a Jeep for three years, Chris has taken the time to talk to me and let me walk away several times. When I went i I have been on the fence about buying a Jeep for three years, Chris has taken the time to talk to me and let me walk away several times. When I went in to talk about a Jeep again he found one that was exactly what I wanted! I will go back when it is time to replace this one! Thanks Chris! More
by Ryan
March 04, 2019
Renegade purchase The employees were very friendly. We were offered a fair price for the Jeep Renegade and the dealership had a great selection of cars to choose from. The employees were very friendly. We were offered a fair price for the Jeep Renegade and the dealership had a great selection of cars to choose from. More
by Kitten
March 01, 2019
A pleasure to work with Reed Jeep Reed Jeep was terrific. I worked with Clayton who answered all may (many) questions and treated me extremely well. This is the second Jeep I’ve purcha Reed Jeep was terrific. I worked with Clayton who answered all may (many) questions and treated me extremely well. This is the second Jeep I’ve purchased in this region. I acquired the first at another dealership, which I was ended up unhappy with. I’m so glad I landed on Reed Jeep. Clayton made me forget the prior bad experience with the salespeople elsewhere. I would recommend Reed highly. More
by DR
Employees Worked With
February 28, 2019
2017 Jeep Wrangler Great experience! Had a good selection to choose from! Looking forward to nice weather to enjoy having the top off. We are excited to join the Jeep W Great experience! Had a good selection to choose from! Looking forward to nice weather to enjoy having the top off. We are excited to join the Jeep Wrangler family More
by Jeep couple
February 28, 2019
They go the extra mile! Clayton is extremely knowledgeable about the Jeep Wranglers. The entire buying experience was not typical but was still spectacular. They give excepti Clayton is extremely knowledgeable about the Jeep Wranglers. The entire buying experience was not typical but was still spectacular. They give exceptional pricing and value compared to the others, and honesty and willingness to go the extra mile was definitely noticed there too. That’s why we bought there. Great dealership team at all levels. Would definitely buy there again. Loved the free breakfast donuts too! More
by 360RVn
February 27, 2019
Love our new Jeep! We drove over 200,000 miles from the west to Midwest in our 2007 Jeep Commander so we were confident about getting another Jeep! Tim was so great! Ver We drove over 200,000 miles from the west to Midwest in our 2007 Jeep Commander so we were confident about getting another Jeep! Tim was so great! Very kind, patient and professional! We recommend contacting Tim for anyone! Thank you, Tim and Jan! 🙏💕👍🚙 More
by Gracie
Employees Worked With
Tim Dixon
February 26, 2019
Leasing made very easy. Clayton, was very knowledgeable and helpful. They also made leasing very easy and timely. When I went to sign the lease, it took less than a hour, t Clayton, was very knowledgeable and helpful. They also made leasing very easy and timely. When I went to sign the lease, it took less than a hour, that was a pleasant surprise. More
by TH1986
Employees Worked With
February 22, 2019
Great jon I am extremely pleased with the Dodge Ram 1500 that I purchased. Clayton Mark and along with everyone else within the dealership were extremely friend I am extremely pleased with the Dodge Ram 1500 that I purchased. Clayton Mark and along with everyone else within the dealership were extremely friendly and very helpful. The work they put into making the truck look perfect for pick up was outstanding. Overall very happy with everything about this dealership. Thank you. More
by Dylany1212
Employees Worked With
February 21, 2019
Awesome experience!!! I specially thanks Chris Jones !! You are really good. It was great experience buying THE JEEP ... . Never felt pushy like you do with most of the sa I specially thanks Chris Jones !! You are really good. It was great experience buying THE JEEP ... . Never felt pushy like you do with most of the salesman More
by Rohit
February 21, 2019
Great experience! Chris was a great sales man! Very helpful, patient and hard working. Did everything he could for me to drive off with my new Jeep! Thank you so much! Chris was a great sales man! Very helpful, patient and hard working. Did everything he could for me to drive off with my new Jeep! Thank you so much! More
by Bere
Employees Worked With
