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Reed Jeep Chrysler Dodge Ram
Merriam, KS
1,802 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence
Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support!
"We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. "
The Big Picture
To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,802 reviews
August 15, 2019
Hands down, the best Chrysler/Jeep dealership in the area! Ask for Clayton! I had a special order vehicle and Clayton kept me updated the whole time. Smooth process, no pressure and the sale and got it for les Ask for Clayton! I had a special order vehicle and Clayton kept me updated the whole time. Smooth process, no pressure and the sale and got it for less than any other dealer in town. More
by Agraves
August 15, 2019
Awesome people relaxing experience It was a pleasure dealing with Armund. Very personable. I will absolutely deal with him again. Armund was very personable through the whole process. W It was a pleasure dealing with Armund. Very personable. I will absolutely deal with him again. Armund was very personable through the whole process. We will be back looking at the Jeep for my wife. More
by Ram fam
August 14, 2019
Easy & Friendly Jeep Purchase Michael made it really easy to purchase, didn't try to push any certain vehicle at all. This was one of the fastest and easiest purchases at a dealers Michael made it really easy to purchase, didn't try to push any certain vehicle at all. This was one of the fastest and easiest purchases at a dealership I have ever had. Highly recommend Michael. More
by emveel114d
Employees Worked With
Michael Cardello
August 13, 2019
jeep purchase Steve did a great job, very professional, was able to bring in the jeep we had been looking for. We will definitely recommend this dealership. Thank Steve did a great job, very professional, was able to bring in the jeep we had been looking for. We will definitely recommend this dealership. Thanks again! More
by Randy 12345
Employees Worked With
Steve Schulte
August 13, 2019
Lucky find! We were so lucky to come across a rare find on a “used” 2018 Dodge Durango SRT. We had never been to the Reed dealership before, yet were impressed wi We were so lucky to come across a rare find on a “used” 2018 Dodge Durango SRT. We had never been to the Reed dealership before, yet were impressed with the customer service and flexibility. We will definitely shop at this dealership Again for future car buying needs. More
by kendra112
August 12, 2019
Great service! Thanks Armund for going above and beyond to put me in my new Jeep! Adam also made the financing part very easy. You both have made me a life long cust Thanks Armund for going above and beyond to put me in my new Jeep! Adam also made the financing part very easy. You both have made me a life long customer. More
by dodgerdolphin
August 12, 2019
Fast and easy Best car buying experience I could ask for. My call was answered quickly and Andre didn't waste any time helping me out. Left very happy. Best car buying experience I could ask for. My call was answered quickly and Andre didn't waste any time helping me out. Left very happy. More
by rbbie
Employees Worked With
Andre Cullors
August 12, 2019
Andre was a absolutely awesome to work with! Andre was helpful, knowledgeable, attentive without being pushy and buying was an overall awesome experience! My kids also loved all of the nice and a Andre was helpful, knowledgeable, attentive without being pushy and buying was an overall awesome experience! My kids also loved all of the nice and accommodating Reed Jeep Employees! More
by Ashley
Employees Worked With
Andre Cullors
August 12, 2019
Great experience! I would definitely reccomend this dealership especially Jessica. She was very informative and accommodating. She worked with me to get the best price I would definitely reccomend this dealership especially Jessica. She was very informative and accommodating. She worked with me to get the best price possible and interest rate. More
by LYNDEC18
Employees Worked With
August 09, 2019
New Jeep Had a great experience at Reed Jeep. Andre was great in helping select vehicle. Love my new Rubicon. Plan on returning for service and future purchase Had a great experience at Reed Jeep. Andre was great in helping select vehicle. Love my new Rubicon. Plan on returning for service and future purchases. More
by Jason7799
Employees Worked With
Andre Cullors
