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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.6
1,799 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,799 reviews

August 04, 2011

Ive been to a lot of dealerships and this was the first one i've been to that made me feel comfortable. They respected me as a buyer More

by sbicknell01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
August 03, 2011

I was in the market to purchase a new Jeep Wrangler. I did my homework and knew the ballpark price including my trade (a 2000 Wrangler) that would be a good deal for me and a fair deal for the dealership. More

by steveo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
August 02, 2011

Steve was very personal and professional in working with me on the sale. I would recommend him and Overaland Park Jeep to my family and friends. I hope all my dealings with your company are this plea More

by jim417g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Schulte, Steve Schulte
August 01, 2011

We had originally narrowed our new car purchase to an Audi Q5 or a Volvo XC60 when we decided to stop by Overland Park Jeep to check out the new Grand Cherokee. Needless to say we were thoroughly impres More

by nbelz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sorensen & Beau Short
August 01, 2011

John was very knowledgable about the product and was easy to deal with. John made the process very easy and did not use high pressure tactics. The rest of the team was helpful as well and did not try to sell More

by bryan1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sorenson
July 31, 2011

Service was exceptional. Salesman new everything about the vehicle when asked and was very helpful with determining the right vehicle. In and out of the dealership which I loved...normally takes forever w More

by Kensosko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sorenson and Bo Short
July 21, 2011

The Service Department personnel are all very friendly and know you by your name after the first visit. I have been taking my Jeep and Chrysler 300 to them since 1997. They know what customer service me More

by gschre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, John, Stephen, Stephen Snyder
April 11, 2011

Great dealer to work with for service. Todd really does a good job of taking care of his customers like family. I have been going to him for 15 years now. I always bring him cookies when I have my Jeep i More

by tpmtpm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
July 31, 2009

I have dealt with Overland Park Jeep/Dodge for around 10 years now and have always had a great experience. The service department is awesome! We also purchased a car from them and that experience was also More

by ffjlw94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd in service/ David Lee in Sales
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