Reed Jeep Chrysler Dodge Ram
Merriam, KS
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Terry was absolutely great to work with. Very Terry was absolutely great to work with. Very professional yet friendly. His knowledge of the vehicle we purchased & the time he took, after the sa Terry was absolutely great to work with. Very professional yet friendly. His knowledge of the vehicle we purchased & the time he took, after the sale, to ensure we were familiar with the car was really refreshing. John served as the finance manager & was friendly & efficient, providing us with the terms we wanted. All in all, an enjoyable experience. More
I recently purchased a new Jeep Grand Cherokee and am very satisfied with my purchase. I worked with Terry Mykins, who was extremely knowledgeable and friendly during the entire process, of test driving very satisfied with my purchase. I worked with Terry Mykins, who was extremely knowledgeable and friendly during the entire process, of test driving three different models and making multiple trips to make sure I was making the best decision for my own needs as well. I would recommend Terry, to anyone interested in a vehicle that OP Jeep, Dodge, Chrysler offers. It was a very easy process working with Terry as well as the Dealership as a whole. Nathan More
I had to have the PCM replaced and had to go to a Chrysler dealership to do this because the module had to be programmed by Chrysler. The repair itself seems to be OK, but 2 trouble lights were trig Chrysler dealership to do this because the module had to be programmed by Chrysler. The repair itself seems to be OK, but 2 trouble lights were triggered during the repair process. and the dealership wanted to tell me that they were on prior to the repair, and they were not. I didn't discover the lights until I left the dealership and returned home. I did receive a call the following day from a Liz, probably a customer service rep of some sort, asking if my visit was satisfactory and I told her no and related the trouble light problem as well as I had purchased a battery and I received nothing in the way of warranty paperwork. She told me she would report this to the service mgr. and I would be contacted. I was not, I had to contact John Boyd and ask them what might be done and he told me to bring the car in and they would see what could be done. I returned and they did manage to turn off the check engine light but made no attempt to reset the airbag light. Boyd's response was that the light was on prior to my repair and in his opinion the light had been on for quite some time. He felt the the van was old and had a high mileage and I probably hadn't worried about having it checked into. More
I had called in a month in advanced to have the Jeep that I bought from them serviced - for the routine check and this squeaking sound that my car makes everytime I press on the brakes. The day came and I I bought from them serviced - for the routine check and this squeaking sound that my car makes everytime I press on the brakes. The day came and I again told the employee that about the purpose of my visit. I got the car and less than a minute of driving heard the squeak again. I returned back and told him about it. He told me that I just needed to hit on the breaks more agressively. So I told him that one of the reasons why I brought in the car was because of this. He then told me that they have cleaned the dust on the breaks and that it was fine. How could it be fine when there is still the squeaking noise? I then told him for them to take a second look. He told me that I had to set up another appointment. I had to take that day off from work just to have my car serviced. I had to call back to cancel my appointment as I am extremely busy. I still have my car serviced there because I do not have a choice. I wanted it to be serviced by Jeep. On another instance, when I bought the car, they told me that they will call me after a few weeks to get my registration. They never called me back. When I came - after waiting for almost a month, they told me that they called up my cellphone and left a message -> I have my phonebill to prove it. This never calling back when promised happened in another instance. I had my car serviced and they told me that they will call me once its done. I went to the starbucks beside the dealership. Waited and waited until I just decided to call them up. They told me they called up but again, never did. On both occasions, I verified that my number was correct. The only reason why I vivit this place was because of the Jeep brand. On another note, on my most recent visit (Nov 16, 2011), I can sense a change. The person that welcomed me ( I think he's name was Zachary) was extremely nice and professional, the cashier was polite too. They did not have to call me back to tell me that my car was fixed as the guy just personally told it to me. Hope this one's not a fluke. More
Terry was very professional and responsive. I knew the car I wanted and Terry was able to work quickly to get the price that I was after. He was very knowledgeable (about both the car and the current Chr car I wanted and Terry was able to work quickly to get the price that I was after. He was very knowledgeable (about both the car and the current Chrysler offers) and he was friendly as well. Very good experience with both Terry and the dealer. More
I purchased a new 300 c from terry and was very pleased I purchased a new 300 c from terry and was very pleased with the over all ex perience. He was very professional and helpful. I would certainly rec I purchased a new 300 c from terry and was very pleased with the over all ex perience. He was very professional and helpful. I would certainly recommend him to a friend looking for a new vehicle. More
This is our 3rd Grand Cherokee Laredo since 1997 and from sales to service it's been a pleasure doing business with them and will continue to in the future. sales to service it's been a pleasure doing business with them and will continue to in the future. More
Terry Mykins was very responsive and easy to work with. He really excelled during the test drive as he was very knowledgeable about the Jeep and its features. He was also very timely in his response durin He really excelled during the test drive as he was very knowledgeable about the Jeep and its features. He was also very timely in his response during the negotiation process. I also appreciate the fact they got me in and out in a timely manner. More
Great dealership with great service. As a young woman, I felt very confident in my purchase and that I was getting a great deal. Not to mention, I've noticed a few things with my car afterward that I wante felt very confident in my purchase and that I was getting a great deal. Not to mention, I've noticed a few things with my car afterward that I wanted looked at, and they're fixing at no cost to me, except I had to take home a gourmet cupcake before I left. And, when I come in, they all know me by name. I feel very welcomed and very taken care of at OP Jeep. More
I bought a jeep wrangler from Overland Park Jeep and had the most relaxing experience in purchasing a Jeep. Everyone in the dealership was very friendly and professional. The number one thing that impressed the most relaxing experience in purchasing a Jeep. Everyone in the dealership was very friendly and professional. The number one thing that impressed me was that they really evaluated my needs and wants and made the buying experience very fun!!! I will definitely recommend this dealership to my friends and family. More