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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.6
1,799 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,799 reviews

January 11, 2012

This was one of the most pleasant buying experiences I've ever had (and I've had a lot). Terry was very knowledgable about the product. Typically, I know more about the vehicle I'm interested in vs. the sa More

by kkreit01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
January 10, 2012

It was a pleasure to deal with Terry Mykins at OP Jeep. I felt like he went out of his way to find the vehicle that I wanted and when it couldn't be found locally, he ordered it for me. I thought that he did More

by hittman375
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
January 10, 2012

After concluding my second new car purchase from Overland Park Jeep Dodge Chrysler, I'm extremely satisfied with the level of Jeep knowledge, patience, and friendliness of the people there. Additionally, I More

by alexcason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
January 03, 2012

I have always had outstanding service at Overland Park Jeep. This is the first car I have actually purchased even though, I have driven a Chrysler product for 28 years. Terry and Mike Sullivan were wonder More

by nchop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
December 28, 2011

I appreciate the way Terry Mykins showed me all the features of my new Chrysler 300 and the respect he showed my daughter and me while we were there. It is a very nice dealership & I would recommend it More

by Cleta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
December 22, 2011

We emailed an inquiry about a 2009 Dodge Ram listed on the dealer's website. A few emails to and from Brad Klaassen resulted in the following: We offered to purchase the truck for the asking price on the More

by jrwelectric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Klaassen, Beau Short
December 20, 2011

This is the third Jeep i have purchased from Terry. He has been great to work with. He is very knowledgeable about the product he is selling and takes all the time necessary to provide you with the answer More

by troll46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
December 19, 2011

They had the car I was looking for @ the right price. The salesman was knowledgeable. The pricing was honest & straight forward. Checkout was fast & efficient. More

by Alan Carson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykin, John Candiano, Terry Mykins
December 19, 2011

In 2003 we bought a Jeep from Terry. Quite possibly the single most important reason for buying the Jeep was Terry. He took lots and lots of time with us. He answered every question we had. Finally my w More

by HaroldW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
December 14, 2011

I generally do not go to dealership service departments I generally do not go to dealership service departments and tend to avoid them like the plague. But, we needed some work on our Dodge truck and wer More

by opmom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
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