Reed Jeep Chrysler Dodge Ram
Merriam, KS
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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This was one of the most pleasant buying experiences I've ever had (and I've had a lot). Terry was very knowledgable about the product. Typically, I know more about the vehicle I'm interested in vs. the sa ever had (and I've had a lot). Terry was very knowledgable about the product. Typically, I know more about the vehicle I'm interested in vs. the salesperson. That wasn't the case this time. Sales process was very non-pressure. We love our new Grand Cherokee. More
It was a pleasure to deal with Terry Mykins at OP Jeep. I felt like he went out of his way to find the vehicle that I wanted and when it couldn't be found locally, he ordered it for me. I thought that he did felt like he went out of his way to find the vehicle that I wanted and when it couldn't be found locally, he ordered it for me. I thought that he did a fantastic job of staying in contact and following up through the whole process. This is my second time buying a vehicle from OP Jeep and would definitely recommend them to anyone who enjoys being treated well when shopping for a vehicle. They are truly a five star dealership. More
After concluding my second new car purchase from Overland Park Jeep Dodge Chrysler, I'm extremely satisfied with the level of Jeep knowledge, patience, and friendliness of the people there. Additionally, I Park Jeep Dodge Chrysler, I'm extremely satisfied with the level of Jeep knowledge, patience, and friendliness of the people there. Additionally, I have always found that the selection and availability of different models, colors, and features of Jeep vehicles at this dealer likely satisfies most any buyer. Not the closest Jeep dealership to my home, I have twice driven the extra miles to purchase a new vehicle there. More
I have always had outstanding service at Overland Park Jeep. This is the first car I have actually purchased even though, I have driven a Chrysler product for 28 years. Terry and Mike Sullivan were wonder Jeep. This is the first car I have actually purchased even though, I have driven a Chrysler product for 28 years. Terry and Mike Sullivan were wonderful to help me and explained the process to me as I had not been involved in car dealing as my husband took care of purchasing our cars for many years. I will highly recommend this dealership, Terry and Mike to everyone I know!! More
I appreciate the way Terry Mykins showed me all the features of my new Chrysler 300 and the respect he showed my daughter and me while we were there. It is a very nice dealership & I would recommend it features of my new Chrysler 300 and the respect he showed my daughter and me while we were there. It is a very nice dealership & I would recommend it to anyone. More
We emailed an inquiry about a 2009 Dodge Ram listed on the dealer's website. A few emails to and from Brad Klaassen resulted in the following: We offered to purchase the truck for the asking price on the the dealer's website. A few emails to and from Brad Klaassen resulted in the following: We offered to purchase the truck for the asking price on the website if he could throw in a warranty. He said he would certify the truck and give us a free Chrysler factory warranty of 100,000 miles or until November 2015. We asked for a price "out the door", including the warranty, which Brad provided. We made a $500 down payment to hold the truck (as requested by Brad) and made an appointment with Beau Short in the finance office to finalize the purchase. At that time, Mr. Short informed us that Chrysler does not offer this warranty, but we could purchase a different warranty and he would certify the truck. We were stunned. We told him that Brad had already told us that the truck would be certified. We informed Mr. Short that the warranty Brad had offered us had "sealed the deal" for us and that we would accept a similar warranty from the dealer. After phone calls to the manager(?), in which Mr. Short called Brad an idiot, he said that the dealership could not provide what we had requested. We told Mr. Short that we were wasting our time and we walked out. We were wondering: Is there no communication between the salesman and the business office? Did the salesman know what type of warranty can be given? Didn't the salesman inform the business office regarding the deal he made with us? Was this a typical bait and switch? We thought Overland Park Dodge was a reputable dealer. There now is a big blemish on their reputation! So sad. More
This is the third Jeep i have purchased from Terry. He has been great to work with. He is very knowledgeable about the product he is selling and takes all the time necessary to provide you with the answer has been great to work with. He is very knowledgeable about the product he is selling and takes all the time necessary to provide you with the answers you need. His after sales follow-up has always been outstanding. My overall experience with this dealer both from sales and service has always been outstanding More
They had the car I was looking for @ the right price. The salesman was knowledgeable. The pricing was honest & straight forward. Checkout was fast & efficient. salesman was knowledgeable. The pricing was honest & straight forward. Checkout was fast & efficient. More
In 2003 we bought a Jeep from Terry. Quite possibly the single most important reason for buying the Jeep was Terry. He took lots and lots of time with us. He answered every question we had. Finally my w single most important reason for buying the Jeep was Terry. He took lots and lots of time with us. He answered every question we had. Finally my wife asked him, "What other questions should we ask?" Terry had a bunch of them which caused us to believe that he's a very honest sales person and one we would want to work with in the future. So, when it came time for me to look at another new car, my first option was to stop at OP Jeep Dodge Chrysler Ram and talk with Terry. Again the reaction was similar. He answered every question I had and then some. The purchasing experience was as pleasant as any purchasing experience could be. Terry worked with me to determine exactly what it was I wanted in a car and then we began to look at opportunities. I walked in at 4:30 p.m. and drove out at 6:15 with a new Chrysler Town and Country. I'M HAPPY WITH IT AND WITH THE RESPONSE I RECEIVED FROM TERRY! More
I generally do not go to dealership service departments I generally do not go to dealership service departments and tend to avoid them like the plague. But, we needed some work on our Dodge truck and wer I generally do not go to dealership service departments and tend to avoid them like the plague. But, we needed some work on our Dodge truck and were told only Dodge could the ABS/Brake codes on our older model truck. I reluctantly took it to OP Dodge but, in the end I admit I was very pleased with my experience. The service manager was helpful and seemed competent - luckily they solved my issue quickly so I came out of the place spending less than $100. I like their parts department the most tho. The lady who works there is sharp and on the ball. She's always been very helpful any time I've called or stopped in to get things other parts places didn't have in stock. More