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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,814 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,814 reviews

April 02, 2012

I wouldn't take my jeep anywhere else for service! I appreciate that Terry checks in with me every time I come in for service to make sure I'm still loving the jeep! More

by b3thhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
April 01, 2012

Sales person very responsive to my needs. Beau Short very quick and thorough in preparing the paperwork. The office staff was not responsive in calling me when my license plate was ready for pick up. More

by jbridges5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
March 28, 2012

Terry was awesome to work with. He was very accommodating and answered every question we had. He was able to work within our budget and provided us with a very competitive rate. We reviewed prices from over More

by ssachs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
March 26, 2012

Easy process. Great service. This was a trade-in from a Jeep I bought from there last year, will definitely keep my business with OVERLAND PARK JEEP More

by PBHOWIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
March 26, 2012

Before I visited the OPJDC dealership, I had spoken with Terry Mykins as well as the owner Norm V. When I arrived on Friday 3/23I was greeted in a very friendly manner by both Terry and Norm. Norm turned me More

by Carl Simonie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Doug Newman
March 25, 2012

worked with Terry again repeat customer , and again received a quality trade in and purchase from all parties involved. came away happy and will refer to friends as i have in past , overland park jeep More

by freddie T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timbrell, Terry Mykins
March 20, 2012

As a sales person myself I was extremely impressed with Terry Mykin's level of overall customer service. I had many demands, which changed over the course of the process. Terry adapted to my changes and More

by Mike Renft
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
March 17, 2012

I went to this dealer to look for a new car for my fiancee, she found a 2012 Jeep Liberty that she fell in love with. Everyone that we dealt with was super friendly and courteous. The vehicle was grea More

by cokeguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
March 17, 2012

Very friendly and not high pressure in any way- Every person we met while at the dealership was in everyway helpful. We even called Terry Mykins on his day off and he was glad to help us. Most pleasant e More

by rgh4410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
robert hardie, Terry Mykins
March 17, 2012

My Wife and I just purchased a 2012 Jeep Grand Cherokee Overland. It is a Maximum Steel color. We met with Terry Mykins and he was very friendly and courteous. There was absolutely no pressure to buy, s More

by rbuford1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Buford, Terry Mykins
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