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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,814 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,814 reviews

April 27, 2012

Terry was very helpful with all questions that I had. He was able to get me a great price on a great truck. Thanks again! More

by heelontheshovel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
April 25, 2012

Everybody was great. This is our third Jeep purchase from Terry Mykins. I highly recommend him to anyone wanting a relaxed, professional, car-buying experience. The service has been great, and so have the v More

by trheintz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
April 25, 2012

This was our first time buying a car from Overland Park Jeep Dodge Chrysler and we were very pleased with our experience with Terry snd the entire staff they were all very friendly and professional. More

by mwallock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
April 24, 2012

He is great. I have worked with Terry over 6+ years and he always calls me back. Follow up is excellent. He understands his customers' needs and takes time to review everything in detail. More

by Sandrasg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
April 23, 2012

Terry followed up with me for over a year to continually see where I was in my car buying decisions and personal circumstances, always offering to provide service to me buy placing me in a new or used vehic More

by lezli0711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Beau Short, Rick Burns, Terry Mykins
April 19, 2012

Terry was great. Knowledgeable and straight forward, made my purchase a positive experience. He was willing to go the extra mile to accomodate my needs, and for that, I am a happy customer. More

by jknopke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
April 19, 2012

Terry sold us our third vehicle, a used 2011 Chrystler Town and Country minivan. I've found Terry to be honest, thorough, patient, and willing to examine a range of vehicles for me. He remembers details More

by mattduran29
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
April 10, 2012

The service my husband and I have received from this dealership's service department is the finest anywhere. Each employee treats the customer as very special. There are no high-pressure sales tactics More

by Verla Lambert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Greg Wood
April 10, 2012

Terry was very knowledgeable in the Jeep Wrangler product. He allocated the time to answer all of my questions in the research process and facilitated a fair deal for the purchase. More

by Shawn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
April 09, 2012

This was the first car I've purchased from this dealership. Terry was very knowledgable of all his vehicles and answered all our questions. He was not pushy at all, and I did not feel like anyone w More

by CFaircloth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
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